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User Acquisition Specialist

About the role

Chime is committed to our mission of helping millions of everyday people achieve financial peace of mind. To scale growth, Chime is seeking an action-oriented User Acquisition Specialist with an analytical background in paid mobile marketing (mobile ad networks and DSPs) to join our Growth Marketing team. This role is highly collaborative and will be responsible for driving critical marketing priorities with partners across the organization. You will utilize effective project management skills, campaign management and strategy experience, data storytelling, analysis, communication, and organizational skills to optimize and grow Chime’s mobile program.

The base salary offered for this role and level of experience will begin at $82,620 and up to $114,800. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Plan, execute, monitor and optimize multi-million dollar paid campaigns against quarterly/annual targets
  • Own day-to-day tactical management of paid media campaigns, including bid, budget, creative, and targeting optimizations
  • Own relationships with key vendors, communicate Chime priorities, and evaluate their proposals
  • Drive new user enrollment with a focus on maintaining or improving CAC
  • Actively collaborate with cross-functional partners to develop innovative and compliant tests to drive growth
  • Collaborate with the creative team to generate clear creative hypotheses, prioritize production, test creatives, and interpret and share out results
  • Use complex data sources to identify and evaluate innovative opportunities for campaign growth and improvement
  • Develop a strong, working relationship with our mobile partners

To thrive in this role, you have

  • Minimum 3 years of experience in user acquisition/mobile marketing with a proven track record of managing and successfully scaling mobile ad networks/DSP campaigns
  • Strong understanding of mobile measurement attribution and experience working with MMP partners (Appsflyer, Adjust, Singular, Kochava, etc)
  • Proficient understanding of SKAdNetwork and the evolving nature of mobile measurement
  • Strong proficiency with Excel and Looker (or similar BI platforms) required to analyze data and performance and present new views for analysis
  • Strong understanding of standard media metrics (CPM, CPI, CVR, CPC, CTR)
  • Strong mathematical skills, and the ability to think clearly about the relationships between different funnel metrics
  • Analytical and results oriented and understand the importance of striking the balance between efficiency and scale
  • Able to thrive in a complex organization and regulatory environment
  • Passionate about data storytelling to drive insightful communication within a performance marketing team, and with analytics and creative partners.
  • You have a growth mind-set
  • BA/BS required or equivalent work experience.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.

We’re uniting everyday people to unlock their financial progress—will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

  • 💰 Competitive salary based on experience
  • ✨ 401k match plus great medical, dental, vision, life, and disability benefits
  • 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
  • 🫂 1% of your time off to support local community organizations of your choice
  • 🧠 Mental health support with therapy and coaching through Modern Health
  • 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
  • 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
  • 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
  • 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
  • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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