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High autonomy, real architectural trade-offs, production impact from day one. We’re hiring multiple engineers into this role at the senior level.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Design, build, and operate self-serve ETL/ELT frameworks supporting both batch and streaming workloads, with direct ownership of pipeline reliability, data quality SLAs, and schema evolution</li> <li>Drive the technical roadmap for our data platform - evaluate build-vs-buy decisions, define integration patterns, and set standards that engineering teams across the company adopt</li> <li>Partner with Product Engineering, Data Science, Analytics, and Marketing as a technical lead to design data contracts, onboard new data domains, and scale ingestion without sacrificing governance</li> <li>Architect and enforce data lineage, schema registry, and access controls across all domains - ensuring compliance with fintech regulatory requirements (SOX, PII handling)</li> <li>Own the platform - monitor, alert, debug, and resolve incidents across the data platform with the urgency expected of infrastructure that powers financial products</li> <li>Raise the technical bar of the team through code review, design reviews, and hands-on mentorship of junior and mid-level engineers</li> <li>Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years building, shipping, and operating data infrastructure in production - not just writing pipelines, but owning their reliability, performance, and cost at scale</li> <li>Strong system design skills - you’ve written design docs, made trade-offs, and delivered the result</li> <li>Solid understanding of key metrics for data pipelines and experience building solutions to provide visibility to partner teams</li> <li>Deep proficiency in Python or Java/Kotlin, with strong opinions on testing, code quality, and maintainability in data-heavy codebases</li> <li>Production experience with the modern data stack, specifically:</li> <li>A cloud data warehouse (Snowflake, BigQuery, or Redshift)</li> <li>Workflow orchestration (Airflow, Dagster, or Prefect) and IaC (Terraform)</li> <li>At least one streaming technology (Kafka, Flink, or Kinesis) - you understand when batch isn’t enough</li> <li>Data modeling and transformation frameworks (dbt)</li> <li>Built or improved observability for data systems - freshness monitoring, row-level quality checks, schema drift detection, and SLA dashboards that engineering and business teams actually trust</li> <li>Experience operating in a regulated environment (fintech, healthtech, or similar) where data governance, access control, and audit trails are non-negotiable</li> </ul> <p>#LI-Onsite #LI-DA1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$187,000</span><span class="divider">—</span><span>$259,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>2d:T2ee9,<h2><strong>About the role</strong></h2> <p>This role is on the <strong>Infrastructure Platform team</strong>, where we manage the user interaction with the Infrastructure system components such as Terraform, ArgoCD, AWS resources and internal tooling. The Infrastructure Engineering team is responsible for the platform, tools, and infrastructure supporting Chime's customer-serving products. As a Software Engineer on this team, you will be developing tools to create and maintain cloud infrastructure, automating management of complex service-oriented applications, and creating frameworks to ensure the stability and scalability of Chime's platform.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Automate everything, including scaling, monitoring, and operations.</li> <li>Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang.</li> <li>Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code. This includes maintaining terraform modules.</li> <li>Develop tools and processes to enable the security, scalability, and availability of the products serving Chime's customers. This includes managing the Kubernetes Helm chart repo and continuous deployments.</li> <li>Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.</li> <li>Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>More than 2 years of cloud and Infrastructure experience</li> <li>Strong development experience in Ruby on Rails and Go Lang.</li> <li>Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.</li> <li>Previous success in enabling effective partnerships and strong communication with other engineers and teams.</li> <li>Experience creating and working with containers, as well as using container orchestration tools and managing Kubernetes Helm charts.</li> <li>Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.</li> <li>Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules.</li> <li>Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.</li> <li>Familiarity with CI/CD and testing platforms, with a focus on continuous deployments.</li> <li>Familiarity with common monitoring, logging, and observability platforms.</li> <li>A positive attitude, a collaborative mindset, and a focus on the customer.</li> <li>Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform</li> </ul> <p>#LI-Onsite <span data-sheets-root="1">#LI-WW1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>2e:T3271,<h2>About the role</h2> <p>Chime's Data Science & Machine Learning team builds the models, services, and platforms behind how millions of members manage and grow their financial lives. We're hiring AI/ML Engineers across several teams, Trust & Safety, Lending, Growth, and Foundation Models, and you'll be matched with the team where your background, experience and interests fit best.</p> <p>In this role, you'll build and deploy machine learning systems on some of the richest transactional and behavioral data in fintech, turning it into decisions that protect members from fraud, expand access to credit, and power the personalized experiences and marketing that help millions of members get more out of products like MyPay, Instant Loans, and SpotMe — along with the foundational models the rest of our teams build on. This is a highly applied role: you'll own problems end to end, from framing the question through to a model running in production and moving a metric that matters.</p> <h2>In this role, you can expect to</h2> <ul> <li>Build, train, and deploy deep learning and classical ML models on large-scale financial, transactional, and behavioral datasets</li> <li>Take models from problem framing through to production — training, evaluation, deployment, monitoring, and iteration — and stay accountable for how they behave once they're live</li> <li>Design and improve the systems around the model: feature pipelines, batch and real-time inference, monitoring, and retraining</li> <li>Partner with Product, Engineering, Analytics, and Risk to turn ambiguous business problems into ML solutions, and to make sure the solution is the right one</li> <li>Connect model performance to member outcomes and business metrics, and use experimentation to prove impact</li> <li>Contribute to the shared ML platform, tooling, and standards that the rest of the team builds on</li> <li>Help identify where AI/ML creates measurable impact for members — and where a simpler answer is the better one</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Experience building and deploying deep learning models in production, with a solid grasp of architecture choice, training dynamics, and evaluation — and the judgment to model design choices</li> <li>Solid machine learning fundamentals: classical modeling, evaluation design, and knowing which metric actually answers the question in front of you</li> <li>Hands-on experience across the end-to-end ML lifecycle — training, experimentation, optimization, deployment, and monitoring</li> <li>Comfort with messy real-world data, including label definition, leakage, class imbalance, and train/serve skew</li> <li>Strong proficiency in Python and SQL, with deep learning frameworks such as PyTorch and distributed compute such as Spark or PySpark</li> <li>Working knowledge of modern ML infrastructure — AWS and tools such as SageMaker, Airflow, Kafka, Redis, and Snowflake — and an MLOps mindset for keeping production systems healthy</li> <li>The ability to operate independently in ambiguous environments, and to communicate clearly with both technical and non-technical partners</li> </ul> <h2>Nice-to-Have</h2> <p>Experience in any one of these is a plus, and helps us match you to the right team.</p> <ul> <li><strong>Trust & Safety</strong> — fraud, risk, abuse detection, or adversarial modeling</li> <li><strong>Lending</strong> — credit or underwriting models, and familiarity with model governance, explainability, and fairness requirements</li> <li><strong>Growth</strong> — personalization, recommendation, marketing measurement, or experimentation at scale</li> <li><strong>Foundation Models</strong> — transformers on tabular or semi-structured data, large-scale pretraining, ML platform work, or applied research with a publication record</li> </ul> <p>#LI-DA1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$125,000</span><span class="divider">—</span><span>$292,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>2f:T35ed,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We are looking for a Sr. Full Stack Application Security Engineer with deep expertise in mobile application security to join our Product Security team. This role is hands-on and impact driven. You will work directly with mobile, backend, and platform engineering teams to identify, prevent, and remediate security issues across our iOS, Android, API, and backend systems.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">You will operate close to the code and close to the product. That means reviewing architectures across the stack, influencing secure design decisions early, and helping teams ship features safely without slowing delivery. This role is for someone who understands how modern distributed systems and mobile apps are built, deployed, and attacked in real-world environments.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">While mobile application security is a core focus, you will be part of a team that owns security posture across the full application stack including APIs, backend services, identity and authentication flows, and CI/CD pipelines.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">The base salary offered for this role and level of experience will begin at $213,000 and up to $295,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. </span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Build and improve security capabilities, automation, and guardrails for mobile applications and backend/API services</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Perform application or API/backend penetration testing </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Identify, triage, and help remediate vulnerabilities across Chime products</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner closely with engineering and product teams to embed security into the development lifecycle across mobile apps, APIs, and backend services</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Perform architecture and code reviews across the stack (iOS/Android, APIs, backend) with a focus on secure data storage, authentication, authorization, secure communication, and session/token handling</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Leverage AI to accelerate security workflows (e.g., code review support, triage, threat modeling), and partner with teams building AI-enabled features to define and implement production-grade AI security controls </span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience in application security, with strong hands-on experience across both mobile and backend systems </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Hands on experience securing iOS and Android applications in production environments</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong understanding of mobile threat models and common attack techniques</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with mobile security testing techniques, including static and dynamic analysis</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Familiarity with iOS and Android platform security features and limitations</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Practical coding experience, preferably in Ruby, Go, Python  languages</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ability to clearly communicate security risks, tradeoffs, and remediation guidance to engineering partners</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Hybrid #LI-JL1</span></p><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>30:T3f8c,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the Role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime’s Data Science and Machine Learning team is building models, services, and platforms that transform how millions of users manage and grow their financial lives. We are looking for a hands-on Tech Lead Manager with deep technical expertise in machine learning and data science, particularly within the Growth and Marketing domain. Beyond technical proficiency, we value creativity, user empathy, and strong collaboration.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As a Tech Lead Manager within our Growth and Marketing team, you will lead a talented group of data scientists and machine learning engineers to develop innovative growth and marketing models. These models will provide critical insights into acquiring, retaining and growing Chime members, broaden access to credit, and ensure financial inclusivity. You will play a pivotal role in creating innovative, ground-up products while driving the development of cutting-edge acquisition and retention models and solutions. If you are passionate about marketing, growth, customer acquisition and retention models, this role could be a great fit for you.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Lead and inspire a high-performing team of data scientists and ML engineers, ensuring the successful development and deployment of machine learning solutions for customer acquisition, conversion and retention.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Drive strategic direction for ML initiatives in marketing, engagement, and growth by identifying opportunities where AI/ML can optimize our customer funnel.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Oversee the end-to-end development of machine learning models such as lifetime value prediction, churn risk modeling, customer segmentation, marketing attribution, referral recommendations, and personalized communications.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Collaborate cross-functionally with marketing, product, growth, and engineering teams to align machine learning initiatives with business objectives.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Leverage transactional and behavioral data to enhance customer targeting, optimize acquisition spend, and improve retention strategies.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Establish ML best practices, including model development, validation, deployment, and monitoring, ensuring scalability and business impact.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Advocate for a data-driven culture, partnering with business leaders to drive strategic decisions through experimentation and predictive analytics.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Stay ahead of industry trends, bringing cutting-edge AI/ML techniques into our marketing and growth strategies.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">7+ years of experience developing machine learning models for marketing and growth, from inception to production, with a focus on customer acquisition, engagement, and retention.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience leading data science teams, with a proven track record of mentoring, coaching, and driving impactful machine learning solutions.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong expertise in marketing and growth analytics, including experience with customer segmentation, LTV modeling, churn prediction, referral systems, and multi-touch attribution.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Deep understanding of AI/ML techniques, including classification, clustering, reinforcement learning, optimization, deep learning, and NLP for customer engagement.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Hands-on experience deploying machine learning models in real-world production environments, integrating with marketing tech stacks and growth platforms.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong product intuition with the ability to work iteratively in a fast-paced, cross-functional environment.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">M.S. or Ph.D. in Machine Learning, Computer Science, Statistics, or a related STEM field.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proficiency in Python and SQL, with experience in building ML pipelines and wrangling large-scale data.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with modern ML and data engineering technologies, such as AWS, Kafka, Airflow, Redis, MySQL, Postgres, Spark, Snowflake, Looker.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Exceptional communication and stakeholder management skills, with the ability to partner effectively with marketing, growth, product, and engineering teams.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-DA1 #LI-Onsite</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>31:T384e,<h3><strong>About the role</strong></h3> <p>We are hiring a Senior Partner Manager on the Partner Strategy and Operations team to help strengthen partner-delivered operations across our global support ecosystem. Our partners deliver much of what members experience when they need help, so this role goes beyond managing vendors: you will own the health, evolution, and strategic value of the member operations ecosystem, governing performance, challenging constraints, and translating frontline insights into organizational decisions.</p> <p>To be effective, you will be one part Operator, running complex outsourced member operations with rigor; one part Strategist, treating today's operating model as a choice, not a given, and redesigning it to be meaningfully better; and one part Influencer, turning what the frontline sees into decisions the company makes. You will bring a point of view, not just a status update, to leaders across Chime.</p> <p>The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p> <h2><strong>In this role, you can expect to</strong></h2> <p><strong>Run the business (Operator)</strong></p> <ul> <li>Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes.</li> <li>Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact.</li> <li>Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, managing escalations, and ensuring sustained follow-through.</li> </ul> <p><strong>Improve the business (Strategist)</strong></p> <ul> <li>Challenge the current operating model by asking how it could be 50% better, and identify opportunities across process redesign, automation and AI integration, channel optimization, and workforce and site strategy.</li> <li>Lead complex, cross-functional initiatives from problem definition and stakeholder alignment through execution, change management, and post-launch measurement, with clear business cases that weigh cost, risk, and member impact.</li> <li>Evaluate how AI and automation perform within partner operations, spotting failures in machine-led interactions and evolving oversight as the remaining human work becomes more complex.</li> <li>Develop partners into operating peers who bring ideas, flag risks early, and challenge decisions before they become problems.</li> </ul> <p><strong>Inform the business (Influencer)</strong></p> <ul> <li>Spot emerging trends (i.e. defects, fraud patterns, confusing policies or metrics, product gaps) and translate them into root-cause insights, risk assessments, and data-backed recommendations.</li> <li>Partner closely with internal Member Experience teams (i.e. Customer Experience, Disputes Experience, Account Protection, Fraud and more), Workforce Management, Quality, Compliance, Product, Finance, Procurement, and Operations Strategy to remove blockers and shape product, policy, and experience decisions.</li> <li>Develop concise, executive-ready narratives that connect frontline performance, member impact, risks, and tradeoffs to a clear recommendation and decision.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years of experience in Customer Experience, Partner/Vendor Management, Program Management, BPO operations, or a related operational leadership role.</li> <li>Professional experience directly related to BPO partner and/or program management, ideally within financial services or another highly regulated environment.</li> <li>Executive presence and sound business judgment, comfortable building trust and influencing decisions, including with senior stakeholders, with a strong sense of ownership and comfort operating autonomously in ambiguity.</li> <li>Strong analytical skills, demonstrated ability to identify trends, diagnose root causes, assess risks, and translate findings into clear, actionable recommendations that drive partner performance.</li> <li>Demonstrated ability to challenge the status quo, a track record of redesigning a process, system, or operating model, paired with the influence, relationship-building, and communication skills to drive alignment and accountability without direct authority.</li> <li>Curiosity about how AI and automation are reshaping frontline work, and experience evaluating or deploying them in an operations environment is a plus.</li> <li>Sound business judgment, high ownership, comfort operating autonomously in ambiguity, and willingness to travel domestically and internationally approximately 25% of the time.</li> <li>Proficiency with tools such as Excel, Google Sheets, Looker, Google Slides, Jira, or similar reporting, presentation, and project-management tools.</li> <li>Experience in Customer Support, Account Access and Identity, Risk, Complaints, Disputes, Escalations, Social Media support, or other specialized servicing environments is highly desired.</li> </ul> <p>#LI-BE1 #LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$130,000</span><span class="divider">—</span><span>$180,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>32:T3316,<h2><strong>About the Role</strong></h2> <p>As our Performance Creative Program expands, we're looking for an experienced Associate Creative Director to guide a team of designers, copywriters, and video editors in producing original creative based on insights, learnings, and strategic briefs. You'll operate as a player-coach — designing best-in-class creative yourself while mentoring and guiding the team. You’ll work closely with the Growth Producer, Creative Strategists, and Channel Managers to produce DR-minded content at scale across performance channels, and to drive performance improvements. You're equally comfortable concepting big ideas from scratch and executing final design, and you know how to translate brand identity into high-performing creative — not just optimize within it. You're AI-native in your approach to creative work, comfortable in prompting and directing AI tools to accelerate ideation and production without sacrificing craft or brand integrity.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Give effective creative direction and feedback across three distinct disciplines — design, copywriting, and video editing — ensuring copy, visuals, and video work cohesively together, and catching mismatches in tone, pacing, or message before final delivery</li> <li>Concept original creative ideas and campaigns, not just execute against existing briefs — bringing fresh thinking rooted in cultural and social trends</li> <li>Partner cross-functionally with Channel Managers, Creative Strategists, and brand teams — helping shape sharper, more actionable briefs, understanding what creative is winning and why, and ensuring DR creative stays true to brand voice and identity while still driving KPIs</li> <li>Collaborate with external agency and freelance partners — briefing them clearly, giving timely creative direction and feedback on their work, and holding it to the same bar as in-house output</li> <li>Guide creative approach across the full range of performance channels — paid social, organic/owned, CTV, print</li> <li>Set a quality bar rooted in brand consistency and performance, not perfection — helping the team know when something's ready to ship versus when it needs another pass, given the speed and volume DR/growth work demands.</li> <li>Champion AI-assisted workflows: identify where generative AI tools can speed up ideation, scripting, storyboarding, rough-cut editing, and asset variation, and coach the team on effective prompting and tool use</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>8-10+ years in performance creative, including experience leading, mentoring, or managing designers, copywriters, and/or video editors (player-coach experience preferred)</li> <li>Strong concepting and ideation skills in addition to design execution — proven ability to originate creative territories, not just produce against a given brief</li> <li>Multi-disciplinary fluency:<strong> </strong>working knowledge of short-form video editing (hooks, pacing, UGC-style production) and copywriting fundamentals (hooks, CTAs, tone) — enough to give sharp, credible feedback outside your core craft</li> <li>Deep fluency in cultural and social trends, and a track record of translating them into performance creative</li> <li>Experience balancing brand guidelines with performance requirements, partnering cross-functionally with brand/marketing teams</li> <li>Experience managing or directing external agency, freelance, or vendor creative partners</li> <li>Experience across print, in addition to Meta, TikTok, YouTube, Mobile, and Google</li> <li>Experience directing or being on set for lightweight, fast-turn UGC-style production shoots — not mandatory, but a plus.</li> <li>AI-native fluency: hands-on comfort prompting and directing AI tools (e.g., generative image/video, AI-assisted editing, script or copy drafting) to support ideation and production, with the judgment to know where AI speeds things up and where it doesn't — not mandatory, but a strong plus.</li> </ul> <p>#LI-AM1 #LI-Hybrid</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$145,000</span><span class="divider">—</span><span>$200,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>33:T34c2,<h2><strong>About the role</strong></h2> <p>Chime is hiring a Director of Lifecycle Marketing Operations to build and run the operational engine behind everything we send to members: campaign execution, channel health and deliverability, the automation and platform layer, and the governance that keeps it all safe and high quality at scale. Most of that work is manual today. Your mandate is to make it faster, higher quality, and increasingly automated, with an agent-supported operation as the destination.</p> <p>You'll lead a growing execution team through an execution lead and a set of channel and platform specialists, and partner closely with MarTech, Growth Engineering, and the lifecycle strategy leads to turn strategy into live, high-quality messaging. This is a leadership role with real technical depth: you set the operational strategy and prioritize the work, and you go deep into the detail when it counts.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Own the Messaging Operations engine and set its operational strategy across campaign execution, channel health, deliverability, automation, and the platform layer — and own the metrics that say whether it's working: throughput, quality, speed to launch, deliverability, and channel health.</li> <li>Own the operational process end to end, from intake to launch: build, QA, deployment, and the standards that keep quality and speed high as volume grows.</li> <li>Drive the automation and AI-agent roadmap, taking the team from manual execution to supervising and governing automated workflows, and fold what you learn from experimentation into the wider Lifecycle roadmap.</li> <li>Own governance for everything that ships: channel standards, deliverability and compliance, and the QA model for automated and agent-driven sending, in a regulated environment where safe sending is non-negotiable.</li> <li>Own channel excellence across email, push, in-app, and SMS — health, analytics, opt-in/opt-out, and deliverability. Set the benchmarks the operation runs on, connect them to the business metrics leaders care about, and scout and pilot new channels before we need them.</li> <li>Build and lead a growing, increasingly technical team through an execution lead plus channel and platform specialists: set the structure, proactively source talent for your team and across Chime, set clear expectations, and give the team the context and room to own outcomes.</li> <li>Act as Lifecycle's primary stakeholder to MarTech on how we use the platform and what gets built on top of it, partner with Growth Engineering on the build, and work with the lifecycle strategy leads to turn their plans into live messaging.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>8+ years in marketing or CRM operations, lifecycle execution, or martech, including 3+ years leading teams — with experience developing leads or managers, not only individual contributors.</li> <li>Deep expertise with engagement and CRM platforms (Braze or similar): campaign operations, journey architecture, automation, and the technical layer underneath.</li> <li>A strong track record in governance: setting and enforcing channel, deliverability, and compliance standards, and building the QA that keeps a high-volume operation safe.</li> <li>A real track record of building toward automation. You've scaled manual processes and have a clear point of view on where AI and agents fit in marketing operations.</li> <li>Deep channel health and deliverability expertise at scale: sender reputation, inbox placement, fatigue management, and opt-in/opt-out hygiene.</li> <li>Strong operational and analytical judgment. You run on metrics, can tell at a glance whether the engine is healthy, and balance speed against safe, compliant sending in a regulated environment.</li> <li>The influence to align peer Directors and VPs across Marketing, Engineering, and Product on shared standards, and the range to lead at altitude on strategy and transformation while translating the technical detail into a story each audience can act on.</li> </ul> <h2><strong>Bonus points if you have</strong></h2> <ul> <li>Experience standing up or scaling an automation or agent layer in a marketing or CRM context.</li> <li>Fintech or regulated-industry experience and the compliance instincts that come with it.</li> <li>Experience in a business where owned-channel volume is measured in millions of sends per week.</li> </ul> <p>#LI-Onsite #LI-AM1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>34:T3158,<h2>About the role</h2> <p>Chime is on a mission to help millions of everyday people achieve financial progress — and we've built one of the strongest digital acquisition organizations in the industry to get there.</p> <p>The Director of Growth and Acquisition owns what comes next: leading the full digital acquisition portfolio — paid social, paid search, affiliate, YouTube, mobile and app networks, and emerging channels — while building the capabilities that define Chime's next chapter of growth.</p> <p>This is a leadership role, not a channel-management role. The foundation — building great teams, running healthy channels, and consistently delivering results — doesn't change. What changes is the mandate: this leader is accountable for delivering today's business while identifying and building tomorrow's growth engine, staying close enough to the ecosystem of platforms, agencies, and technology partners to bring new capabilities into Chime before they become table stakes.</p> <p>This role sits within Chime's newly evolved Media & Acquisition organization, alongside a Director of Media leading Offline, Media Planning, and MMM. Together, these two roles are being broadened in scope as Chime moves from a channel-by-channel model toward a more complete, portfolio-level view of how every marketing dollar creates value.</p> <h2>In this role, you can expect to</h2> <ul> <li>Own performance across Chime's full digital acquisition portfolio (paid social, paid search, affiliate, YouTube, mobile/app networks, and emerging channels), delivering ambitious growth, efficiency, and CAC targets.</li> <li>Make portfolio-level investment and prioritization calls across channels, talent, technology, and vendor partnerships, balancing near-term performance against long-term capability building.</li> <li>Lead and develop a team of experienced channel managers as a true player-coach — close enough to the work to challenge assumptions and unblock hard problems, but focused on multiplying impact through people and systems.</li> <li>Build new acquisition channels, partnerships, or technology-enabled growth motions — not just optimize the existing mix.</li> <li>Stay plugged into the external digital ecosystem — platforms, agencies, AI/martech vendors, startups — to identify opportunities before they're obvious and bring new capability into Chime early.</li> <li>Push the organization to rebuild how it works around AI: experimentation, creative production, media buying, and measurement — not just point-solution automation.</li> <li>Partner cross-functionally with Media Planning/MMM, Growth Product Marketing, Analytics, Risk, and Finance to align channel strategy to company-level growth and CAC goals.</li> <li>Represent Digital Acquisition in senior leadership forums, translating channel performance into business outcomes for Growth LT, EC, and Board-level audiences.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Experience leading a multi-channel digital acquisition or growth organization with meaningful business accountability — not only channel-level metrics.</li> <li>A demonstrated record of owning growth, efficiency, and business outcomes.</li> <li>Experience managing a significant media portfolio and making prioritization tradeoffs across channels, technology, and vendors.</li> <li>A leadership style that blends strategic range with hands-on credibility — comfortable operating as both strategist and player-coach.</li> <li>Experience building or scaling teams and developing future leaders.</li> <li>Comfort operating in a fast-moving, cross-functional, senior-executive-visible environment.</li> </ul> <p>#LI-Onsite #LI-AM1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$196,000</span><span class="divider">—</span><span>$270,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>35:T352e,<h2>About the role</h2> <p>Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high.</p> <p>This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end.</p> <h2>In this role, you can expect to</h2> <ul> <li>Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one.</li> <li>Set the quality standard others calibrate to with defensible judgement calls.</li> <li>Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function.</li> <li>Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework.</li> <li>Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology.</li> <li><strong>What you will own:</strong> <ul> <li><strong>Vendor Management.</strong> You will lead, and support, a team of analysts.</li> <li><strong>Vendor team quality.</strong> You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong.</li> <li><strong>Risk trend analysis. </strong>You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands.</li> <li><strong>Typology development.</strong> You document new and evolving schemes, make them teachable to the wider team, identify if opportunities in coverage are needed, and own the creation of coverage with partners as appropriate.</li> <li><strong>Operational rollout of new coverage.</strong> When a new typology or scenario goes live, you design how it will be worked — routing, procedure, evidence standard, and quality checks — before the first alert lands.</li> <li><strong>Procedures and documentation. </strong>You own the SOPs for your area and keep them in a state where a third party could read them cold and understand what we do and why.</li> <li><strong>Audit and exam readiness. </strong>You prepare the operational side for internal audit, independent testing, and bank partner reviews, and you own remediation of findings assigned to operations through to closure.</li> </ul> </li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>7+ years in financial crime, fraud, or risk investigations at a bank, fintech, payments company, or comparable regulated environment.</li> <li>Working command of BSA, the USA PATRIOT Act, OFAC requirements, and unusual/suspicious activity reporting standards — enough to explain not just the rule but why it exists.</li> <li>Deep experience across the transaction monitoring alert lifecycle at real volume, including the operational tradeoffs that come with it.</li> <li>Real typology depth across both money laundering and fraud — mule and money movement networks, first-party fraud, synthetic and stolen identity, scams and social engineering, elder financial exploitation, etc.</li> <li>Hands-on involvement in scenario tuning or threshold work alongside data or risk partners, with an understanding of what changing a threshold actually costs.</li> <li>Experience overseeing vendor or outsourced investigation teams.</li> <li>Judgment under volume. You can distinguish the case that deserves forty hours from the one that deserves forty minutes.  </li> <li>Comfort with sustained ambiguity. You will spend real time on hypotheses that do not pan out, and you need the judgment to know when to stop.</li> <li>Advanced SQL, and fluency with graph or link analysis tooling for mapping relationships at scale.</li> <li>CAMS, CFE, or equivalent certification preferred.</li> </ul> <p>#LI-Onsite #LI-BE1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$139,000</span><span class="divider">—</span><span>$193,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>36:T2b25,<h2><strong>About the role</strong></h2> <p>We’re hiring a Lead Technical Sourcer to help hire exceptional engineers at Chime. In this role, you’ll partner closely with recruiters and engineering leaders to develop thoughtful sourcing strategies and engage hard-to-find talent at every level, from individual contributors to senior leadership. You’ll maintain a high bar for the candidate experience while mentoring other sourcers and strengthening how we identify and engage technical talent across Chime.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Partner with recruiters and hiring managers to develop and execute sourcing strategies for a variety of technical and leadership roles</li> <li>Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, referrals, and other creative sourcing channels</li> <li>Serve as a strategic talent advisor by sharing market insights, calibrating candidate profiles, and recommending adjustments based on pipeline data</li> <li>Deliver a thoughtful, high-quality candidate experience throughout the hiring process</li> <li>Regularly track and analyze pipeline health, sourcing performance, and conversion data to ensure progress and inform internal stakeholders</li> <li>Identify opportunities to improve recruiting workflows and experiment with emerging tools, including AI-enabled recruiting technology</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>7+ years of technical sourcing experience</li> <li>Experience recruiting for engineering or other technical roles</li> <li>A strong understanding of technical roles, terminology, and engineering stacks</li> <li>Experience identifying and engaging niche technical talent across all levels, from individual contributors to senior leadership</li> <li>Experience partnering with recruiters and hiring managers to develop sourcing strategies and influence search direction</li> <li>Strong communication and candidate management skills</li> <li>Curiosity about emerging recruiting technologies, including experience experimenting with AI recruiting tools</li> </ul> <p>#LI-Onsite #LI-BE1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$130,000</span><span class="divider">—</span><span>$180,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>37:T31c2,<h2><strong>About the role</strong></h2> <p>We’re hiring a Security Risk Governance Analyst to help strengthen how Chime identifies, assesses, and manages security risk across our third-party ecosystem and internal control environment. You’ll work across vendor security reviews, risk assessments, controls testing, and key compliance initiatives, while helping turn security requirements into clear, repeatable processes. You’ll partner closely with teams across Security, Risk, Compliance, Engineering, Application Security, and Infrastructure Security to identify gaps, manage risk, and move assessments through to completion. You'll work alongside Senior Analysts who hold risk coverage for Chime's business domains, taking secondary coverage for one of them as you build depth. This role is a strong fit for someone building a security risk career who is organized, curious, and follows an assessment through to a documented decision.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Run third-party security reviews end to end: due diligence assessments, evidence collection, vendor interviews, and ongoing monitoring.</li> <li>Support SOX IT General Controls, PCI DSS, SOC 2, and ISO 27001 programs with audit preparation, evidence collection, and walkthrough coordination.</li> <li>Conduct risk assessments, gap analyses, and controls testing, including reviews of new tools, AI systems, and new lines of business arriving through Security intake. Record findings, remediation owners, and risk exceptions in the SRG risk register and track them to closure.</li> <li>Run quarterly user access reviews for applications in scope for SOX, SOC 2, PCI, and ISO 27001, including population builds in ConductorOne, reviewer follow-up, revocation and lookback handling, and evidence retention.</li> <li>Help define and maintain security KPIs, KRIs, and dashboards that give leadership clear visibility into risk and program performance.</li> <li>Develop or source security training content and support delivery to employees and contractors through a learning management system.</li> <li>Create and maintain operational runbooks, security baselines, and standards, and work with SRG engineering to move manual evidence collection into automated workflows.</li> <li>Move Security Architecture Reviews through the process with Security Engineering, Application Security, and Infrastructure Security, and help document the steps as they stabilize.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>2–4 years of experience in security, IT audit, risk, or compliance, or equivalent experience in a regulated environment.</li> <li>Hands-on experience with at least one of: third-party security reviews, risk assessments, or controls testing.</li> <li>Professional experience focused on information security, security risk, and/or security program management.</li> <li>Experience using vulnerability management tooling and managing security risk exceptions through their lifecycle.</li> <li>Working knowledge of security and compliance frameworks such as SOX, SOC 2, NIST 800-series or NIST Cybersecurity Framework, ISO 27001, and PCI DSS.</li> <li>Experience documenting security procedures, operational processes, standards, and runbooks.</li> <li>Evidence of driving work to closure through people you don't manage: chasing owners, unblocking, and escalating when it stalls.</li> <li>Comfort working without a fully defined path, and a habit of raising problems early with a proposed next step.</li> <li>Progress toward a security or audit certification such as CISA, CRISC, or Security+ is a plus. We support analysts in earning them.</li> <li>Experience working with AWS, GitHub, and/or GCP is a plus.</li> </ul> <p>#LI-Onsite #LI-TP1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$105,000</span><span class="divider">—</span><span>$145,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>38:T3ef0,<h2>About the Role</h2> <p>The Sr. Associate, Compliance Advisory partners with Complaints, Product, Operations, and other business teams to provide compliance guidance as a second line of defense. The role supports consumer complaint oversight, new and existing product operations advisory, agent readiness, member- and agent-facing communications, and process improvement while identifying consumer and regulatory risks and helping drive issues through remediation and implementation.</p> <h2><strong>In this role, you can expect to</strong></h2> <p><strong>Complaints Management</strong></p> <ul> <li>Advise the first line of defense on complaint-management requirements, regulatory expectations, and industry best practices.</li> <li>Review complaint-handling processes, procedures, controls, and documentation; identify gaps and recommend remediation, maintaining ownership of the issue lifecycle from informing the business of identified gaps and recommendations through completed remediation and implementation.</li> <li>Recommend and implement process improvements that balance regulatory requirements with innovative, member-friendly solutions.</li> <li>Demonstrate knowledge of and apply consumer financial regulations—including Regulations Z, E, and DD, UDAAP, NACHA, VISA Operating Standards, and applicable state requirements—through compliance advisory work and day-to-day responsibilities.</li> <li>Support operational teams in investigating and resolving consumer complaints while analyzing trends and potential member impact.</li> <li>Perform oversight and monitoring to promote timely, accurate, and appropriate complaint resolution.</li> <li>Develop and refine complaint procedures, guidance, training materials, and educational resources.</li> <li>Assist with responses to sensitive and regulatory complaints and inquiries.</li> <li>Ensure complaint-related work, processes, procedures, and guidance align with all applicable requirements of the Complaints Policy.</li> <li>Support regulatory, bank partner, and internal audit readiness by collecting, organizing, and validating requested documentation and helping ensure complaint processes and records are complete and current.</li> <li>Review complaint dashboards and complaint trends to identify emerging risks, recurring issues, and opportunities for improvement.</li> <li>Present compliance findings, complaint trends, risk assessments, recommendations, training, and process updates to business partners and relevant business stakeholders when needed.</li> <li>Prepare executive-level reports and presentations on compliance findings data, trends, risks, and recommendations.</li> </ul> <p><strong>Compliance Advisory</strong></p> <ul> <li>Provide compliance advisory support for operations supporting new products and changes to existing products, including identifying compliance considerations and helping teams address related risks and requirements.</li> <li>Translate complex compliance requirements and data-driven insights into clear, practical, and actionable guidance for business partners and member-facing teams.</li> <li>Support agent readiness for new products and changes to existing products by partnering on agent-facing communications, member-facing communications, help center articles, training, and other agent-ready content.</li> <li>Partner with Compliance, Legal, Quality Control, Quality Assurance, bank partners, and business teams to mitigate compliance risk.</li> <li>Demonstrate strong proficiency in AI tooling and proactively identify responsible AI-enabled tools and workflows that help the Compliance Advisory team work more efficiently and effectively.</li> <li>Use AI tooling to accelerate data analysis, complaint-trend identification, monitoring, oversight, research, documentation, reporting, and preparation of business-partner guidance while maintaining appropriate human review and compliance with confidentiality requirements.</li> <li>Leverage AI-enabled insights to help business partners make faster, better-informed decisions and improve outcomes for members.</li> <li>Support quality assurance and quality control business partners as a second line of defense by helping ensure the program is regulatory sound, appropriately designed, and operating effectively for its intended purpose.</li> <li>Serve as a knowledgeable Compliance presence in meetings with bank partners and business partners by contributing to discussions, answering questions, and identifying compliance considerations.</li> </ul> <p><strong>Core Competencies</strong></p> <ul> <li>Consumer complaints and complaint-program management and oversight.</li> <li>Regulatory knowledge, including the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences.</li> <li>Risk identification, escalation, and remediation.</li> <li>Executive and business-partner communication and presentation skills.</li> <li>Data analysis, automation, and practical application of AI tools.</li> <li>Cross-functional collaboration and stakeholder management.</li> <li>Process documentation, monitoring, training, and continuous improvement.</li> <li>Independent execution and resourcefulness, including taking end-to-end ownership.</li> </ul> <h2><strong>To thrive in this role, you have<br></strong></h2> <ul> <li>5+ years of compliance experience in fintech, banking, or financial services, including meaningful work supporting consumer financial products and a track record of operating with a high degree of independence</li> <li>Direct, hands-on experience with deposit accounts and credit products</li> <li>Hands-on experience with consumer complaints and complaint-program management and oversight</li> <li>Strong regulatory knowledge, with the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences</li> <li>A sharp instinct for risk identification, escalation, and remediation — and the persistence to see issues through to closure</li> <li>Experience supporting regulatory exams, bank partner reviews, or internal audits</li> <li>Executive and business-partner communication and presentation skills</li> <li>Comfort with data analysis and automation, and practical experience applying AI tools to real work</li> <li>A collaborative approach to cross-functional work and stakeholder management</li> <li>Experience with process documentation, monitoring, training, and continuous improvement</li> <li>A bias toward independent execution and resourcefulness, including taking end-to-end ownership from problem to solution</li> <li>Comfort working in a fast pace environment that doesn't slow down</li> </ul> <p>#LI-Onsite #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$101,000</span><span class="divider">—</span><span>$140,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>39:T2b6c,<h2>About the role </h2> <p>We are hiring for a Senior Associate on Chime’s Compliance Assurance & Testing team. You will work in a fast paced environment and play an essential role in ensuring Chime remains compliant with regulatory requirements, internal policies, and bank partner expectations. In this role you will perform strategic end-to-end compliance testing of Chime’s innovative products and services to identify risks and control gaps. This will involve partnership with internal teams, as well as collaboration with our issuing bank partner’s legal and compliance teams. This role will report to the Head of Compliance Assurance and Testing.</p> <h2>In this role, you can expect to</h2> <ul> <li>Lead the end-to-end compliance testing process: from strategically scoping the review, partnering with cross functional teams to obtain necessary documentation, performing robust testing and gathering/reporting testing results to senior management.</li> <li>Proactively assist the business by identifying solutions to complex issues/findings and performing follow-up to ensure remediation is successful. </li> <li>Partner with cross-functional teams to perform compliance testing and/or to support bank partner testing oversight.  </li> <li>Play a key role in creating and designing automated internal compliance monitoring and testing to identify trends, issues, and key performance and risk indicators.</li> <li>Maintain current knowledge of applicable laws and regulations and understand regulatory impact of changes to product/service offerings.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Have 5-8 years of work experience, including: regulatory compliance testing in Financial Services, Risk Consulting or Fintech companies.</li> <li>Knowledge of laws, regulations, and rules governing consumer financial protection, banking, payment networks, money transmission, and consumer lending.</li> <li>Strong problem-solving skills are essential and demonstrated ability to take initiative and work independently.</li> <li>Work well with ambiguity and multiple priorities while balancing the interests of multiple stakeholders.</li> <li>Analytical skills, such as SQL or data visualization, are a plus.</li> </ul> <p>#LI-Onsite #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$101,000</span><span class="divider">—</span><span>$140,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>3a:T3244,<h2><strong>About the role</strong></h2> <p>We’re seeking a Strategic Finance Senior Associate to join the Finance team at Chime. As a finance team member, you will have a key role in collaborating with the Strategic Finance team to shape our business and financial strategy, while completing numerous high-impact initiatives at the company. You will help us build unit economic frameworks to better understand our business model to drive continuous improvement of KPIs, while collaborating with cross-functional business partners to evaluate the ROI of products, features, and initiatives. We are looking for an analytical problem-solver with a strategic mindset - someone who can do more than just crunch numbers! A key part of this role is the ability to understand the details while keeping sight of the broader strategy. This is a high-visibility role on a tight knit team. You will work day to day with Product, Analytics, Risk, Growth, Accounting, and Corporate Finance. The StratFin team routinely interacts with senior executives and cross-functional partnership is an everyday occurrence, so effective communication skills are a must!</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Support the development of unit economic frameworks to evaluate the ROI of various products, features, and business strategies and guide Chime’s decision-making</li> <li>Evaluate economic viability and drive strategy for Chime’s new and emerging products</li> <li>Build strong working relationships with cross-functional teams including Product, Risk, Analytics, and Marketing to strategically advise on financial impact and improve business performance</li> <li>Use tools such as Pigment to manage and own financial forecasts and advise executive leadership on business unit and product performance on a regular basis</li> <li>Contribute to board/investor materials, public facing materials & disclosures, and other external reporting to advise investors and other key partners on overall company financial health and product positioning & performance</li> <li>Guide and partner closely with our Analytics team to create dashboards and KPIs to track product health, as well as evaluate experimental results</li> <li>Champion the adoption of AI and automation across the forecast process, compressing close-to-forecast turnaround, standardizing recurring reporting, and reducing manual effort in Pigment and Sheets</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>Minimum 4-7 years of relevant experience in strategic finance, FP&A, investment banking, consulting, or business intelligence; prior experience at a high-growth technology or financial technology company a plus</li> <li>Bachelor’s Degree, or equivalent degree in Business, Finance, Economics, Accounting or other relevant field</li> <li>Demonstrated experience building driver-based forecasts (e.g., volume × rate, unit economics, cohort models) with a clear point of view on how you validate drivers and diagnose forecast vs. actual variance</li> <li>Expertise in Excel / Google Sheets — you can build scalable, efficient, and auditable models with clear assumptions, and you have opinions about how a model should be structured</li> <li>Superior communication skills and the ability to collaborate with all levels of an organization — you can take a complex, multi-driver result and give a non-finance partner the answer first, then the logic</li> <li>A strong sense of ownership and comfort with ambiguity</li> <li>Strong process-improvement mindset with demonstrated ability to leverage AI and automation to scale finance workflows and improve forecasting precision and turnaround time</li> <li>A team-oriented mindset and a positive attitude</li> <li>Bonus Experience: payments, banking, or money-movement economics; cohort analysis; Pigment, NetSuite, Looker, Snowflake</li> </ul> <p>#LI-Onsite #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$119,000</span><span class="divider">—</span><span>$165,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>3b:T3497,<h2><strong>About the role</strong></h2> <p>As a Senior Business Analyst, TPRM, you will support the assessment and ongoing oversight of third party relationships, including vendors and partners, throughout the third party risk management lifecycle.</p> <p>You will assess third party risk, conduct business due diligence, and coordinate additional risk assessments with cross-functional partners. You will help ensure risks are appropriately identified, documented, and addressed while working closely with business owners, risk partners, and Chime’s bank partners.</p> <p>This role requires strong analytical judgment, attention to detail, and the ability to manage multiple assessments and stakeholders. You will serve as a trusted partner to the business while contributing to the continued development and maturity of Chime’s TPRM program.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Review and challenge Inherent Risk Questionnaires (IRQs), working with business owners to understand vendor relationships, validate information, and determine appropriate inherent risk and criticality ratings.</li> <li>Coordinate due diligence activities with cross-functional risk partners and subject matter experts across areas such as Information Security, Privacy, Compliance, Enterprise Risk Management, and Legal.</li> <li>Conduct business due diligence, including reviews of corporate registration, reputational information, insurance coverage, and other relevant documentation, and coordinate additional activities such as background checks.</li> <li>Manage assigned third party assessments through completion, coordinating with business owners and cross-functional risk partners to address questions, follow up on outstanding requirements, and escalate concerns as appropriate.</li> <li>Facilitate vendor approval processes with Chime’s bank partners, including coordinating assessment information, responding to follow-up requests, and tracking approvals through completion.</li> <li>Identify and document issues arising from TPRM assessments and partner with relevant stakeholders to track third party risk issues and remediation activities through resolution.</li> <li>Support ongoing monitoring and periodic reassessments of third party relationships, including reviewing changes that may impact the inherent risk rating, criticality rating, or due diligence requirements. </li> <li>Clearly document TPRM assessments, risk decisions, and supporting rationale in accordance with program requirements.</li> <li>Provide guidance to business owners and stakeholders on TPRM requirements, processes, and expectations.</li> <li>Contribute to the continued development and maturity of the TPRM program through process improvements, tooling enhancements, reporting, and updates to policies, procedures, standards, and supporting documentation.</li> <li>Support internal audits, regulatory examinations, bank partner oversight, and other program activities as needed.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>4+ years of experience in Third Party Risk Management, Vendor Risk Management, Operational Risk, Compliance, Audit, or a related risk management function.</li> <li>Experience with third party risk assessments, due diligence, and related third party risk management activities.</li> <li>Strong analytical and critical-thinking skills, with the ability to challenge information, identify gaps or inconsistencies, synthesize information from multiple sources, and make well-supported risk-based decisions.</li> <li>Strong stakeholder management and communication skills, with experience working across business owners, risk and control functions, and cross-functional teams.</li> <li>Strong organizational skills and the ability to manage multiple assessments, approvals, and competing priorities.</li> <li>Experience contributing to risk program initiatives such as process improvement, policy and procedure development, tooling enhancements, reporting, audit support, or similar activities.</li> <li>Familiarity with regulatory expectations and industry practices for third party risk management, including applicable interagency guidance.</li> <li>Experience in financial services, fintech, banking, or another regulated environment is preferred.</li> <li>Familiarity with Third Party Risk Management platforms, workflow tools, and reporting solutions is a plus.</li> </ul> <p>#LI-Onsite #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$105,000</span><span class="divider">—</span><span>$145,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>3c:T3468,<h2><strong>About the role</strong></h2> <p>Chime’s Legal team is seeking a senior litigation paralegal to support the company’s litigation, regulatory, and employment matters. In this role, you will help manage a diverse portfolio that includes consumer litigation and arbitration, class actions, commercial disputes, regulatory inquiries and investigations, and employment matters. You will coordinate key matter workflows, manage legal records and data, support discovery and regulatory responses, and help attorneys and cross-functional partners drive matters toward resolution.</p> <p>You will also play an important role in advancing the team’s use of data, analytics, AI-enabled technologies, and other emerging tools. This includes developing reporting and dashboards, identifying trends across the team’s portfolio, and designing AI agents and workflows that make legal processes more efficient and scalable.</p> <p>Our ideal candidate is a highly organized, proactive, and technologically adept paralegal who combines strong litigation experience with analytical skills and intellectual curiosity. This is an opportunity to work on cutting-edge fintech matters at an industry-leading company while helping build the systems and processes of a modern legal function.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Provide senior-level paralegal support across consumer litigation and arbitration, class actions, commercial disputes, regulatory inquiries and investigations, and employment matters.</li> <li>Manage matter workflows, calendars, deadlines, legal holds, discovery, regulatory responses, and other critical litigation and regulatory processes.</li> <li>Maintain accurate matter records and data, coordinate with outside counsel and vendors, and support budgeting, invoice review, and related operational activities.</li> <li>Develop and maintain dashboards and reporting on litigation, legal spending, cycle times, filings, claims, outcomes, and emerging risk trends; analyze portfolio data and translate findings into clear, actionable insights.</li> <li>Design, test, document, and maintain AI-enabled workflows and agents that improve legal research, matter management, document review, reporting, and other team processes, with appropriate quality controls and attorney oversight.</li> <li>Partner with attorneys and cross-functional teams, including Compliance, Risk, Finance, People, Product, and Operations, to gather information, coordinate projects, and move matters forward.</li> <li>Identify opportunities to streamline workflows, improve data quality, strengthen controls, and build scalable processes across the litigation, regulatory, and employment functions.</li> <li>Assist with special projects, investigations, and broader legal operations initiatives as needed.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>7+ years of relevant paralegal experience, including substantial experience supporting complex litigation at a law firm, in-house legal department, or both.</li> <li>Experience managing litigation processes and deadlines, discovery, document collections and productions, legal holds, subpoenas, and large or complex matter portfolios.</li> <li>Strong project-management skills and a demonstrated ability to independently coordinate multiple matters, stakeholders, and competing priorities.</li> <li>Experience organizing, analyzing, and reporting on legal or operational data, with strong attention to data accuracy and quality.</li> <li>Proficiency with spreadsheets and data-visualization or business-intelligence tools; experience with SQL and Looker, Hex or comparable tools is strongly preferred.</li> <li>Experience using AI-enabled technologies and automation tools, and developing AI agents or other repeatable AI solutions to improve workflows.</li> <li>Familiarity with matter-management, e-discovery, legal-hold, document-management, and legal-billing systems.</li> <li>Strong written and oral communication skills, sound judgment, discretion, and the ability to work effectively with attorneys, business partners, outside counsel, and vendors.</li> <li>A proactive, solutions-oriented approach and a willingness to learn new technologies, take ownership, and roll up your sleeves in a fast-paced environment.</li> <li>A bachelor’s degree or paralegal certificate, or equivalent relevant experience.</li> </ul> <p>#LI-Onsite #LI-BE1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$62.50</span><span class="divider">—</span><span>$86.54 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>3d:T2e5f,<h2><strong>About the role </strong></h2> <p>We’re seeking a Senior Accounting Manager to help lead external financial reporting at Chime! This role sits on the Controllership team and will help to own the preparation of our public company filings — Forms 10-Q, 10-K and 8-K — along with statutory reporting and equity accounting under ASC 718. You will be a technical resource for the broader accounting organization, partnering closely with Legal, FP&A, People, Stock Administration and our external auditors, and you will have real ownership of the processes and controls behind numbers that go to the market.</p> <h2><strong>In this role, you can expect to </strong></h2> <ul> <li>Assist in the preparation and review of quarterly and annual SEC filings (Forms 10-Q, 10-K and 8-K), including financial statements, footnotes, EPS and equity rollforwards</li> <li>Manage the reporting calendar, disclosure checklists, XBRL tagging and tie-out support files, coordinating deliverables across Legal, FP&A, Investor Relations and the external auditors</li> <li>Own equity accounting under ASC 718 across RSUs, options and ESPP, including the accounting for modifications, cancellations and other non-routine award activity</li> <li>Prepare and review statutory and regulatory financial statements and supporting filings</li> <li>Establish scalable intercompany accounting processes and reporting to support a growing multi-entity structure.</li> <li>Review journal entries, reconciliations and flux analysis at month-end close for equity and reporting areas</li> <li>Document and maintain SOX-compliant accounting policies, processes and internal controls over financial reporting, and drive automation of manual procedures</li> </ul> <h2><strong>To thrive in this role, you have </strong></h2> <ul> <li>Bachelor’s degree in Accounting or Finance and a minimum of 6 years of accounting experience. Big 4 public accounting preferred.</li> <li>CPA preferred, with deep working knowledge of U.S. GAAP and SEC rules and regulations (Regulation S-X and S-K)</li> <li>Hands-on experience preparing and reviewing Forms 10-Q, 10-K and 8-K.</li> <li>Demonstrated ownership of stock-based compensation accounting</li> <li>Experience with intercompany and statutory reporting </li> <li>Excellent interpersonal, time and self-management skills, with the ability to prioritize and deliver against hard filing deadlines</li> <li>Phenomenal teammate with a positive attitude that embraces change, thrives in a fast-paced environment, and brings strong analytical and problem solving skills</li> <li>Advanced Microsoft Excel/Google Sheets skills</li> <li>Demonstrated use of AI tools to improve accounting workflows, such as drafting documentation, analyzing large data sets, or automating repetitive close tasks.</li> <li>Bonus Experience: Workiva, NetSuite, Shareworks</li> </ul> <p>#LI-Onsite #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$160,000</span><span class="divider">—</span><span>$221,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>3e:T32e0,<h2><strong>About the role</strong></h2> <p>As a <strong>Senior Software Engineer</strong> on the <strong>AI Enablement</strong> team, you will build the internal platforms, primitives, and guardrails that make AI a trusted co-pilot for employees across Chime.</p> <p>You’ll work on systems like <strong>Archimedes</strong>, <strong>Bosun</strong>, and <strong>easyRAG</strong> that power internal AI assistants, developer workflows, and retrieval-backed applications. These platforms make it easier for teams across the company to build, adopt, and scale LLM-powered tools safely and effectively.</p> <p>This team defines Chime’s <strong>golden paths for AI</strong>: opinionated but flexible patterns that help teams move quickly while maintaining safety, reliability, cost control, and governance. In this role, you’ll help turn emerging AI capabilities into durable, reusable platform features that can be adopted across the company.</p> <p>You’ll partner closely with <strong>Platform Engineering, Security, Risk, Legal, and product teams</strong> to build scalable, well-governed systems that support internal AI use cases from early prototyping through production adoption.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Build and evolve internal AI platforms such as <strong>Archimedes, Bosun, and easyRAG</strong>, enabling teams to develop and scale LLM-powered applications and workflows</li> <li>Design and implement reusable platform capabilities such as APIs, SDKs, templates, and shared services that make it easier to build safe, high-quality AI-powered tools</li> <li>Prototype and productionize new AI capabilities, identifying high-leverage use cases and turning successful patterns into durable platform features</li> <li>Define and improve Chime’s <strong>golden path</strong> patterns for LLM usage, balancing developer velocity with safety, reliability, and cost efficiency</li> <li>Develop systems that let teams launch AI-powered assistants and workflows in a standardized, observable, and governed way</li> <li>Establish evaluation, observability, and cost-management practices across AI systems, including quality, latency, safety, and spend</li> <li>Partner with Security, Risk, and Legal to implement practical guardrails for responsible AI development and usage</li> <li>Drive consistency and standardization in how AI systems are built, deployed, and operated across the company</li> <li>Collaborate with engineers and partner teams across Chime to embed AI into internal tools, workflows, and employee experiences</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>Significant experience as a software engineer building distributed systems, platform services, or internal developer tools</li> <li>Hands-on experience building with LLMs or ML services and shipping production-quality features on top of them</li> <li>Strong coding skills in at least one of <strong>Python, Go, or TypeScript/JavaScript</strong>, with comfort working across services, CLIs, and internal tooling</li> <li>A platform mindset: you think in reusable primitives, contracts, and paved roads rather than one-off solutions</li> <li>Familiarity with AI-specific engineering concerns such as evaluation, prompt and version management, observability, cost control, safety, and data privacy</li> <li>Experience partnering with cross-functional stakeholders such as Security, Risk, Product, and Operations, and influencing direction through strong technical judgment</li> <li>Strong written and verbal communication skills, with the ability to explain technical tradeoffs clearly to both technical and non-technical audiences</li> <li>Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <p>#LI-Remote <span data-sheets-root="1">#LI-WW1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$164,000</span><span class="divider">—</span><span>$227,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>3f:T2d28,<h2><strong>About the role</strong></h2> <p>Chime’s Cards org is hiring an engineer to help scale and evolve Cards portfolio. In this role, you’ll dive into high-impact projects across our service architecture, collaborating with product, risk, and design partners to deliver resilient, secure systems. While your focus will be backend, we're looking for someone who’s excited to roll up their sleeves and contribute wherever it’s needed most to move the team forward</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration</li> <li>Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts</li> <li>Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms</li> <li>Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms</li> <li>Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience</li> <li>Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation</li> <li>Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale</li> <li>Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years of experience developing software in a production environment at scale</li> <li>Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams</li> <li>Proven experience with Ruby on Rails or comparable frameworks</li> <li>Experience with transactional databases and caching systems</li> <li>Deep understanding of architectural patterns for large-scale web applications</li> <li>Commitment to mentoring engineers and fostering team development</li> <li>An appreciation of maintainable and well-tested code</li> <li>Curiosity and passion for diving deeply into system architectures and technical challenges</li> <li>Experience in fast-paced or early-stage environments is a strong plus<br><br>#LI-Onsite <span data-sheets-root="1">#LI-MB1</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$164,000</span><span class="divider">—</span><span>$227,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>40:T3580,<h2><strong>About the role </strong></h2> <p>Chime’s Machine Learning Platform (MLP) team builds and operates the infrastructure, tooling, and developer experience that powers machine learning across the company. We enable data scientists and ML engineers to develop, train, deploy, and monitor models reliably and efficiently.</p> <p>As a Senior Software Engineer on the Machine Learning Platform team, you will design and build scalable systems spanning traditional machine learning and emerging AI workloads, including model training, feature computation, real-time inference, foundation-model access, evaluation, and agentic orchestration. You’ll work at the intersection of distributed systems, cloud infrastructure, applied machine learning, and AI product engineering.</p> <p>This role focuses on creating secure, reliable, and reusable platform capabilities that help teams choose the right approach, from conventional predictive models to LLM-powered and multi-step agentic systems, while maintaining strong standards for evaluation, observability, governance, privacy, and cost efficiency.</p> <h2>In this role, you can expect to</h2> <ul> <li>Design, build, and operate scalable ML and AI infrastructure on AWS.</li> <li>Design and operate shared platform capabilities for LLM and agentic workloads, including model access, prompt and configuration lifecycle, retrieval, tool integration, state management, and workflow orchestration.</li> <li>Build evaluation frameworks for non-deterministic AI systems, including offline benchmarks, regression testing, online quality signals, human feedback, and failure analysis.</li> <li>Establish observability, reliability, and governance for models and agents, covering traces, model and prompt versions, tool calls, latency, token usage, quality, safety, privacy, and cost.</li> <li>Help teams make principled architecture decisions across traditional ML, LLM-powered applications, and agentic workflows, and contribute to the platform’s technical roadmap.</li> <li>Build distributed training, batch inference, and large-scale processing systems using frameworks such as Ray or Spark.</li> <li>Build and maintain infrastructure as code using Terraform.</li> <li>Support and evolve the feature store and feature pipelines.</li> <li>Develop data ingestion and streaming systems using technologies such as Kinesis, Kafka, Flink, or Spark.</li> <li>Improve CI/CD workflows for ML models, AI applications, and platform components.</li> <li>Partner closely with Data Science and ML Engineering teams to improve developer experience.</li> <li>Participate in on-call rotations to support production systems.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Knowledge of the machine learning development lifecycle, including data preprocessing, model training, evaluation, deployment, and monitoring.</li> <li>Experience designing distributed systems and large-scale data or compute platforms on AWS using frameworks such as Spark or Ray.</li> <li>5+ years of experience in ML or AI infrastructure, platform engineering, distributed systems, or production ML systems.</li> <li>Working knowledge of LLM application patterns such as retrieval-augmented generation, structured outputs, tool calling, agent orchestration, and evaluation of non-deterministic systems.</li> <li>Experience designing production systems that integrate ML or foundation models through reliable APIs, workflows, and data contracts.</li> <li>Hands-on experience with CI/CD pipelines, DevOps practices, and infrastructure as code.</li> <li>Experience with containerization and orchestration technologies such as Docker and Kubernetes.</li> <li>Strong programming skills in Python, Go, Scala, Java, or similar languages.</li> <li>Solid understanding of software engineering fundamentals, including testing, version control, code review, and observability.</li> </ul> <p><strong>Nice-to-have</strong></p> <ul> <li>Experience shipping LLM-powered or agentic systems to production.</li> <li>Experience with one or more of the following: model gateways, prompt lifecycle management, retrieval or vector search, tool execution, and agent orchestration frameworks.</li> <li>Experience building evaluation, tracing, and observability capabilities for non-deterministic AI systems.</li> <li>Familiarity with managed or self-hosted foundation model infrastructure, such as Amazon Bedrock, SageMaker, or equivalent platforms.</li> <li>Experience operating GPU-based workloads and optimizing training or inference performance and cost; CUDA experience is a plus.</li> </ul> <p>#LI-Onsite #LI-WW1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$187,000</span><span class="divider">—</span><span>$259,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>41:T402e,<h2><strong>About the role</strong></h2> <p>We are seeking an experienced Senior Systems Engineer to own our macOS platform and drive endpoint management and device trust standards across Chime’s IT ecosystem.</p> <p>As a Senior Systems Engineer, you will drive multi-system initiatives across our IT domains – endpoint management, identity, and security tooling – with a primary focus on macOS and Jamf Pro. You’ll establish the technical standards other engineers work to, and partner cross-functionally on programs that affect IT Support, Security, and every Chimer with a laptop.</p> <p>This is a role for someone who thrives in ambiguity: you’ll often define the problem before solving it, and align stakeholders around a technical direction rather than waiting for a specification. We believe a secure access platform can be built entirely in the cloud, leveraging tools such as Jamf, AutoPkg, Okta, osQuery, and CrowdStrike. Pairing closely with our Security team, this role makes sure our fleet stays in sync with all policies and posture checks before devices are allowed access to corporate data.</p> <p>This role participates in an after-hours/on-call rotation for critical endpoint and device-management issues. Rotation frequency, response expectations, and escalation procedures will be communicated during the interview process. This position will report to the IT Engineering Manager.</p> <h2><strong>In this role, you can expect to</strong></h2> <p><strong>macOS Platform and Endpoint Management</strong></p> <ul> <li><strong>Platform Ownership:</strong> Own the technical direction, operation, and continuous improvement of our Jamf Pro environment, including configuration profiles, smart groups, policies, MDM commands, and change standards.</li> <li><strong>Software Delivery:</strong> Own our AutoPkg-based software pipeline: recipes, overrides, trust verification, and automated import into Jamf, alongside packaging, deployment, patch management, and disk encryption across the global macOS fleet.</li> <li><strong>Automation & Reusable Tooling:</strong> Build automations and shared tooling that accelerate work beyond your own – scripts, patterns, and integrations other IT engineers can adopt rather than rebuild.</li> <li><strong>Provisioning:</strong> Own zero-touch provisioning and device enrollment (Automated Device Enrollment, Setup Assistant, bootstrap workflows) so new Chimers are productive on day one.</li> <li><strong>Scripting & API Integration:</strong> Use scripting and general-purpose languages (Python, Swift, Bash, Go) and vendor APIs to create custom integrations and eliminate manual IT operations.</li> </ul> <p><strong>Security, Governance, and Compliance</strong></p> <ul> <li><strong>Security Posture:</strong> Partner with Security to identify and mitigate risks to the fleet, enforcing a Zero Trust / BeyondCorp model through device trust, adaptive authentication, and least-privilege access.</li> <li><strong>Device Trust:</strong> Connect device management to our identity provider (Okta) so device posture is a factor in authentication and application access.</li> <li><strong>Compliance:</strong> Implement compliance processes and tooling to report configuration status, and assess and implement benchmark standards (e.g., CIS) against a documented, risk-based rationale.</li> <li><strong>Reporting:</strong> Develop metrics and reporting reflecting the inventory, health, and compliance state of all devices.</li> <li><strong>Troubleshooting:</strong> Serve as the Tier 3 escalation point for complex endpoint issues.</li> </ul> <p><strong>Standards, Collaboration, and Mentorship</strong></p> <ul> <li><strong>Technical Standards:</strong> Establish and document the endpoint standards the broader IT organization works to, and raise the bar on testing, monitoring, and maintainability through example and influence.</li> <li><strong>Cross-Functional Delivery:</strong> Lead initiatives spanning IT Support, Security, and People teams – reconciling competing priorities and keeping stakeholders aligned from planning through rollout.</li> <li><strong>Mentorship:</strong> Mentor peers, engineers, and technicians through technical guidance, documentation, enablement, and example.</li> <li><strong>Support Enablement:</strong> Work with IT Support to identify pain points and implement systemic fixes that reduce ticket load rather than absorbing it.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li><strong>Experience:</strong> 8+ years of hands-on experience managing macOS at scale with enterprise MDM (e.g., Jamf Pro, Kandji, Mosyle) and/or open-source tooling (e.g., Munki, Puppet, Chef).</li> <li><strong>AutoPkg:</strong> Production experience building and operating AutoPkg recipes, overrides, trust controls, and automated promotion into an enterprise MDM environment is required.</li> <li><strong>Apple Platform Depth:</strong> In-depth understanding of Apple’s MDM protocol and Configuration Profile specifications, including the shift to Declarative Device Management.</li> <li><strong>macOS Fundamentals:</strong> In-depth understanding of installers and packages, LaunchDaemons and LaunchAgents, the preferences subsystem, system extensions, macOS built-in security tooling (Endpoint Security Framework, SIP, XProtect, Gatekeeper, openBSM), and unified logs.</li> <li><strong>Scripting:</strong> Proficiency in at least one general-purpose or scripting language (e.g., Python, Swift, Bash, Go) for API interaction and automation.</li> <li><strong>Security Model:</strong> Solid understanding of Zero Trust / BeyondCorp concepts and how endpoint posture feeds identity-based access decisions.</li> <li><strong>Cross-Domain Judgment:</strong> Track record of decisions spanning multiple systems, balancing scalability, compliance, cost, and long-term maintainability.</li> <li><strong>Working in Ambiguity:</strong> Comfort defining a problem before solving it, and aligning stakeholders around a technical direction.</li> <li><strong>Communication:</strong> Excellent written and verbal communication for technical and non-technical audiences, including the structured documentation that scales understanding across a distributed team.</li> </ul> <p><strong>Nice-to-have</strong></p> <ul> <li>Jamf Certified Admin (300/400) or equivalent demonstrated mastery of those knowledge domains.</li> <li>Familiarity with Windows endpoint management (Intune/Endpoint Manager, PowerShell, MSI packaging, WMI, registry) – Windows is a smaller part of our fleet.</li> <li>Experience with Infrastructure as Code (e.g., Terraform) for managing SaaS and MDM configuration.</li> <li>Experience with osQuery, CrowdStrike, or comparable endpoint telemetry and EDR tooling.</li> <li>Experience integrating endpoint management with Okta for device trust and conditional access.</li> </ul> <p>#LI-Onsite #LI-WS1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$152,000</span><span class="divider">—</span><span>$210,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>42:T2b35,<h2><strong>About the role</strong></h2> <p>We’re looking for a strong engineer who has a passion for building scalable systems and who can help drive and innovate on our communication platform at Chime! In this role, you would be developing fullstack, from building out our backend infrastructure, to defining the messaging interface on our apps for our members. As a foundational member of this team, you would drive key architectural changes to the layer that powers messaging for millions of members.</p> <p>The Communication Platform team aims to provide a high quality platform to help our members work towards better financial health, while accelerating development velocity within Chime. As a small and nimble team, each person has a profound impact on the experience of each of our millions of users.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Design, develop, test, release, and scale changes to our mobile and backend architecture</li> <li>Collaborate effectively with the cross functional team to solve complex problems within the team domain</li> <li>Develop thoroughly tested code and conduct quality assurance on all new code</li> <li>Work in a team as well as independently to deliver on goals to accelerate development velocity while delivering the best experience to our members</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>A minimum of 3 years experience of fullstack development</li> <li>Experience in backend development and frameworks (Bonus: GraphQL, Ruby)</li> <li>Experience in mobile development and frameworks (Bonus: React Native)</li> <li>Experience working cross functionally and collaborating well with team members</li> <li>Understanding of architectural patterns of large production services built for scale. Ability to safely make changes without disrupting and introducing regressions to millions of users.</li> <li>A passion for learning and sharing knowledge alongside teammates, with self-motivation and keen attention to detail</li> <li>A strong empathy for the users of the products you create</li> </ul> <p>#LI-Onsite <span data-sheets-root="1">#LI-AC2 </span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>43:T3292,<h2><span style="font-family: helvetica, arial, sans-serif;">About the Role</span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime's Growth Engineering team is focused on building product experiences that directly move business metrics and help millions of people achieve financial progress. As a full stack Growth Engineer, you'll work across the stack - React and TypeScript on the front end, Rails and Go services behind it - to build features that drive member growth at Chime. You'll collaborate closely with product, design, data science, marketing, and analytics to experiment rapidly, drive measurable outcomes, and scale impactful solutions. This role is perfect for engineers who thrive in fast-moving environments, want to help define new products or experiments, and are passionate about helping Chime grow faster and smarter.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;">In this role, you can expect to</span></h2> <ul> <li><span style="font-family: helvetica, arial, sans-serif;">Build and ship growth-focused consumer features end to end - React and TypeScript interfaces, the services and APIs behind them, and the experiments that measure them</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Collaborate cross-functionally with mobile, product, design, data science, and marketing teams to identify member pain points and opportunities</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Rapidly prototype and launch A/B tests, iterating on ideas that improve activation, conversion, and engagement</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Analyze the performance of features post-launch to inform future iterations and growth strategies</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Apply a metrics-driven mindset to decision-making and prioritize efforts based on member and business impact</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Improve reliability, scalability, and performance across the stack - from page load and funnel conversion on the client to latency and throughput in our services</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Contribute to a culture of technical excellence through mentorship, code reviews, and driving best practices</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;">To thrive in this role, you have</span></h2> <ul> <li><span style="font-family: helvetica, arial, sans-serif;">2+ years of experience building scalable software in production environments</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Proven experience with both a modern front-end framework (React or comparable) and a server-side framework (Ruby on Rails, Go, or comparable)</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Experience designing APIs and working with transactional databases and caching, plus client-side state, performance, and component-driven UI</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Comfort owning a feature across the full stack, and eagerness to learn the parts you haven't touched yet</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">A product mindset with a strong bias toward experimentation, iteration, and measuring impact</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Exposure to large-scale architecture patterns and an appreciation for clean, maintainable code</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite #LI-AC2</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>44:T374c,<h2><strong>About the Role</strong></h2> <p>We're hiring a Sr. Growth Marketing Manager to own and drive measurable growth outcomes across <strong>Chime Enterprise's B2B2C funnel</strong> — the path that turns eligible employees at our employer partners into enrolled, funded, and engaged Chime members.</p> <p>Chime Enterprise is Chime's B2B business, with a vision to be the premier HR benefits platform dedicated to holistic financial wellness. Our flagship product, Chime Workplace, gives employers an all-in-one financial wellness suite at no cost — spanning capital management (including MyPay at Work), capital growth, credit building, and rewards and loyalty (Salt). Sales and Customer Success win and onboard employer partners; once a partner is live, we gain access to their workforce — their <em>eligible employees</em>. Converting those eligible employees into Chime members is the challenge this role owns, and mastering it unlocks one of the most powerful and defensible distribution channels at Chime.</p> <p>This role is embedded directly within the cross-functional Chime Enterprise growth effort and operates as the growth owner, not just a marketing advisor. You'll sit at the intersection of growth strategy, experimentation, performance analysis, and product marketing craft: identifying opportunities, prioritizing and running experiments, and driving metric movement against clear goals. While the role retains core product marketing strengths — research, positioning, and messaging — it goes further by owning results and tradeoffs.</p> <h2><strong>In this role, you can expect to</strong></h2> <p><strong>Growth Ownership & Strategy</strong></p> <ul> <li>Own end-to-end growth strategy and outcomes for Chime Enterprise's employee-side funnel, from opportunity sizing through roadmap delivery against quarterly and annual goals.</li> <li>Serve as the embedded growth lead for Enterprise, co-owning planning with Enterprise Product, Engineering, and Analytics and with Growth Marketing's channel teams.</li> <li>Build a repeatable model for converting eligible employees into members that scales across partners rather than being rebuilt deal by deal.</li> </ul> <p><strong>Funnel & Experimentation</strong></p> <ul> <li>Drive performance across the B2B2C funnel — worksite awareness, enrollment, funding, direct deposit, and early retention — with deep ownership of employer landing pages, eligibility flows, and in-product onboarding.</li> <li>Own the Enterprise experimentation roadmap, designing reads that hold up at partner-sized cohorts and deciding what to scale, iterate, or sunset.</li> <li>Lead creative and messaging execution for experiments and launches across paid, lifecycle, and owned surfaces.</li> </ul> <p><strong>Offers & Qualified Acquisition</strong></p> <ul> <li>Own incentives, promotions, and offers that drive qualified acquisition of primary banking relationships — balancing cost per enrollment, activation quality, and long-term value, within partner agreement and compliance guardrails.</li> <li>Partner with Lifecycle to connect enrollment, onboarding, and retention into one journey.</li> </ul> <p><strong>GTM & Measurement</strong></p> <ul> <li>Lead GTM for employer launches, building the playbooks, campaign kits, and reporting that Sales, Customer Success, and GTM/Ops reuse at every go-live.</li> <li>Track pacing against goals and translate results into clear briefs and recommendations for Enterprise and Growth Marketing leadership.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>8+ years of experience in growth marketing, product marketing, performance marketing, or a related role (level dependent).</li> <li>Proven experience driving measurable growth through experimentation and optimization, including owning a funnel metric end to end.</li> <li>Experience marketing to end users through a partner, employer, or channel relationship — B2B2C, workplace or benefits marketing, marketplace, or embedded distribution — and comfort operating when you don't fully control the audience or the channel.</li> <li>Strong analytical skills; ability to define success metrics, track performance, extract insights, and reason clearly about statistical confidence when sample sizes are constrained.</li> <li>Experience partnering closely with Product, Engineering, and Analytics teams, plus commercial partners like Sales and Customer Success.</li> <li>Strong storytelling and communication skills — able to translate insights into action, and to speak credibly to both internal stakeholders and external HR partners.</li> <li>Strong executive communications and the ability to influence and instill confidence.</li> <li>Nice to have: HR tech, benefits, payroll, or earned wage access experience; familiarity with tools like Looker, Braze or Customer.io, and web experimentation platforms; comfort operating in a regulated environment.</li> </ul> <p>#LI-Onsite #LI-AM1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$150,000</span><span class="divider">—</span><span>$208,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>45:T348a,<h2><strong>About the Role</strong></h2> <p>As a Senior Instructional Designer,  you will join Chime’s Operations and Member Experience Learning & Development team to design highly engaging, interactive, and modern learning strategies and experiences for our agents across our BPOs. You will apply your knowledge of adult learning methodologies to drive business outcomes through the development of a broad range of innovative learning solutions (e.g. instructor-led, virtual instructor-led, digital, self-paced, micro-learning, social learning) that promote transfer, retention, and application. You are a creative and analytical problem solver, and you have a passion for customer service. </p> <p>Your work - execution and continuous improvement - will impact thousands of BPO employees and millions of Chime members. This role requires someone who thrives in a flat, fast-moving organization using lightweight processes, creative ideas, and quick iteration to make a significant impact. </p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Act as a learning consultant to our Disputes Experience line of business; gaining a deep understanding of the business and metrics to craft and recommend learning strategies to drive strong business outcomes.</li> <li>Proactively collaborate with team members, subject matter experts, and stakeholders to identify training needs and objectives.</li> <li>Flex your analytical muscle to evaluate the effectiveness of learning programs and uncover opportunities to enhance agent skills and performance through learning</li> <li>Apply adult learning principles and instructional design standard methodologies to create engaging & interactive learning solutions and compelling course content, material/media (audio, video, simulations, games, etc.)</li> <li>Own the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training.</li> <li>Analyze and apply trends and standard methodologies in instructional design and learning technologies to continue to elevate all agents' learning experiences.</li> <li>Design learning that reflects an understanding of the diversity of learning styles to ensure that your learning solutions resonate with our increasingly global and diverse audience. </li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>You have an eye for design, a serious obsession with learning and a proven ability to tie learning events to measurable outcomes that reflect our mission and culture. </li> <li>Subject matter expertise in adult learning theory and instructional design best practices in all modalities with the ability to convert strategies to effective and engaging learning experiences.</li> <li>7+  years of experience designing and developing multi-modality learning (eLearning, instructor-led, video, etc.), including system simulations, branching scenarios, and other in-depth e-learning solutions</li> <li>Experience analyzing source material and creating design documents to share with developers</li> <li>Experience leveraging AI tools in your daily workflow to accelerate learning outputs, while evaluating those outputs to maintain learning quality and business outcomes</li> <li>Experience working in an agile and waterfall (ADDIE) design environment</li> <li>Excellent communication and relationship skills with strong capabilities to partner with team members across all levels.</li> <li>Strong data analysis skills with experience designing an evaluation strategy using data/metrics to meet business and learning objectives and drive performance improvements.</li> <li>Demonstrated experience designing and developing high-impact blended learning solutions in  2 or more learning authoring tools: i.e.  Articulate 360 (Rise & Storyline), Camtasia, Adobe Captivate, Adobe Premiere Pro, iSpring Suite, Canva, etc. </li> <li>Ability to create and manage clear project plans outlining stakeholder responsibilities, timelines, needs, and risks. </li> <li>Experience driving outcomes through vendor partnerships and contact centers is a plus.</li> <li>Strong aptitude in graphic design, video and audio production is a plus.</li> <li>Ability and willingness to travel domestically and internationally, approx. 10% of the time.</li> </ul> <p>#LI-Remote #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$116,000</span><span class="divider">—</span><span>$160,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>46:T3255,<h2><strong>About the Role</strong></h2> <p>Chime has centralized MarTech as the shared technology foundation for all of Growth and Marketing. Web, communications and lifecycle platforms, ad tech, content and asset systems, experimentation, and AI marketing tooling now sit under one team — with a mandate to turn a stack of point solutions into a single growth engine. </p> <p>Chime is hiring a Senior MarTech Manager, Communications to evolve the technology that powers member communications across email, push, in-app, SMS and emerging channels. Reporting to the Director of Marketing Technology, you’ll serve as the MarTech lead for communications. You will bring deep expertise in Braze and the broader communications technology ecosystem, while also helping shape the broader cross-channel MarTech platform strategy. You’ll partner with Marketing, Product, Engineering, and Data teams to translate marketing and business needs into scalable solutions, optimize our technology stack, and unlock new capabilities.</p> <p>This is a senior individual contributor role combining technical depth, systems thinking, and cross-functional influence. You’ll work across platforms, integrations, data, vendors, and teams to solve complex problems and shape our comms tech evolves.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Serve as MarTech lead for Braze and the broader communications vendor ecosystem, managing integrations, audience syncing, and data flows and troubleshooting issues to ensure our messaging tech operates reliability and at scale.</li> <li>Partner closely with Marketing, Product, Engineering, and Data teams to translate business needs into technical requirements, identify capability gaps, and deliver scalable technology and automation solutions.</li> <li>Manage vendor relationships, performance, and roadmap alignment. Lead vendor evaluations and RFPs, pilot new capabilities, identify consolidation opportunities, and drive build-vs-buy recommendations.</li> <li>Identify and advance opportunities to apply AI across the communications operational workflow and marketing technology stack, from evaluating third-party capabilities to building and automating workflows. </li> <li>Drive greater value from our communications technology across orchestration, personalization, experimentation, audience activation, and content. </li> <li>Establish MarTech governance and best practices, including measures of platform health, integration reliability, data quality, adoption, and vendor performance. </li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>8+ years of experience in marketing technology, CRM/lifecycle technology, product management, marketing automation or engineering, or a related technical field</li> <li>Deep hands-on expertise with Braze, including integrations, orchestration, personalization, data structures, and platform configuration.</li> <li>Strong understanding of communications technology architecture and technical fluency with APIs, schemas, events and triggers, integrations, identity and audience syncing, and data flows. </li> <li>Experience translating marketing needs into technical requirements, and partnering with and influencing Product, Engineering, Data, and/or vendors to deliver scalable capabilities.</li> <li>Experience managing strategic technology vendors and leading RFPs, pilots, and build-vs-buy assessments.</li> <li>Strong systems thinking and troubleshooting skills, with experience diagnosing communication failures across events, data, integrations, and platforms and driving issues to resolution.</li> <li>Strong cross-functional communication and influence, with the ability to bridge marketing and technical audiences.</li> <li>Experience evaluating AI-enabled capabilities and turning promising use cases into measurable pilots, workflows, or automations.</li> </ul> <p>#LI-Onsite #LI-AM1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$145,000</span><span class="divider">—</span><span>$200,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>47:T35da,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the Role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We are hiring for a Sr. Product Marketing Manager to lead go-to-market for our Trust and Safety portfolio. Millions of people trust Chime with their financial lives, and you’ll shape how we talk about the products that keep them safe, turning security capabilities members rarely think about into protections they understand, adopt and value. This is an individual contributor role reporting to the Head of Product Marketing, Lending, Trust & Safety</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">You’ll partner closely with Product, Risk, Legal, and Brand to shape product narratives, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own and execute go-to-market strategy for Chime’s Trust & Safety suite, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop clear, differentiated positioning and messaging that drives customer understanding and adoption</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Drive cross-functional alignment across Product, Risk, Brand, Analytics and Legal to ensure cohesive execution</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">6–10+ years of experience in product marketing with at least 3+ years of regulated financial services experience</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven track record of owning end-to-end go-to-market strategy for products or features</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience partnering cross-functionally with Product, Growth, Risk, Brand, Analytics, Legal and Compliance</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A demonstrated ability to lead through influence and drive cross-functional alignment and execution  </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">The ability to translate complex product capabilities into clear, compelling customer narratives</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A strong analytical mindset with experience using data to inform strategy and measure impact</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite #LI-AM1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$150,000</span><span class="divider">—</span><span>$208,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>48:T3dda,<h2><strong>About the Role</strong></h2> <p>As a Tech Lead Manager on Chime's Data Intelligence Platform, leading the Data Integration Platform team, you will own the group that builds and operates the platform and infrastructure for the ingress and egress of first-party and third-party data into and out of Chime's ecosystem. Your team will be responsible for building and operating reliable, scalable, and secure integration pipelines and connectors that move data between Chime's internal systems and external partners, vendors, and data providers, powering analytics, experimentation, and AI-driven product experiences across Chime.</p> <p>You'll partner closely with other Data Intelligence Platform squads as well as Product Engineering, Security, and Analytics teams to define integration patterns, data contracts, and SLAs that govern how data enters and leaves Chime, supporting both high-scale batch workloads and latency-sensitive real-time flows. Your leadership will directly impact how Chime ingests, exchanges, and delivers data - enabling trusted, self-serve, AI-ready data for Chimers across the company.</p> <p>Chime’s data integration platform is entering its next phase. As our data ecosystem grows, we have a significant opportunity to simplify and standardize how data moves across streaming, batch, and third-party integrations. You will lead the evolution toward a unified, secure, and reliable data conveyance platform while helping advance Chime’s lakehouse architecture.</p> <p>This is a manager-first, hands-on player-coach role. Your primary responsibility is leading and developing the team - setting direction and priorities, coaching engineers, and owning delivery and operational health. You will also remain technically engaged through high-leverage problems: shaping architecture, guiding designs, reviewing critical changes, and writing production code where it unlocks the team’s progress.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Own the strategy and roadmap for Chime's Data Integration Platform, including ingestion pipelines, connectors, and the infrastructure that moves first-party and third-party data into and out of Chime's ecosystem.</li> <li>Stay hands-on through architecture, design and code reviews, and targeted production contributions focused on the highest-leverage platform problems, while coaching engineers and owning team execution.</li> <li>Design and evolve scalable, high-performance integration architecture that balances reliability, cost, and ease of use for both analytical and in-product data flows.</li> <li>Build and operate reliable connectors and pipelines for diverse sources and sinks across APIs, event streams, file transfers, and change-data-capture.</li> <li>Ensure performant and secure data movement by defining ingress/egress patterns, throughput and latency targets, schema evolution, and error handling / replay for key data flows.</li> <li>Collaborate across the Data Intelligence Platform and partner teams to define clear data contracts, schemas, and SLAs between producers, the integration layer, and consumers including external partners.</li> <li>Build tooling and automation for governance and compliance across sources and sinks (e.g., RBAC, PII protection, tokenization, lineage, and auditability), with particular attention to data leaving Chime's boundary, in partnership with Security, Risk, and Compliance.</li> <li>Manage and grow a team of engineers, setting clear expectations, providing coaching and feedback, and raising the bar on engineering quality and operational excellence.</li> <li>Establish strong operational practices, including on-call, incident management, postmortems, and SLOs for the integration pipelines and connectors your team owns.</li> <li>Stay ahead of industry trends in data integration, streaming, and ingestion/egress tooling, and thoughtfully introduce technologies that improve our platform's capabilities.</li> </ul> <h2><strong>To thrive in this role, you </strong></h2> <ul> <li>Have 8+ years of experience in high-scale, high-reliability software development, with a focus on platforms, infrastructure, and data integration or data movement systems.</li> <li>Have 3+ years of experience managing engineering teams, including hiring, performance management, and developing engineers.</li> <li>Bring hands-on coding ability and a genuine desire to remain technical while leading a team. You are comfortable writing and reviewing production code, particularly where it resolves ambiguity or unlocks the team’s progress</li> <li>Have a track record of scaling products, platforms, and operations to support rapid growth in data volume, complexity, and criticality.</li> <li>Bring deep experience with data integration and movement components, such as ingestion and CDC pipelines, connector frameworks, event streaming, and API- and file-based (e.g., SFTP) data exchange alongside the data lakes/lakehouses (e.g., Iceberg) and warehouses (e.g., Snowflake) they feed and drain.</li> <li>Have proven expertise in system and data architecture for scalable, secure, and cost-efficient data platforms, including schema design, data contracts, and schema-evolution strategies across system boundaries.</li> <li>Are comfortable working with modern data and infrastructure technologies, such as Kafka, Flink, Spark, Airflow, Kubernetes, and connector/ingestion tooling (e.g., Debezium, Fivetran/Airbyte-style frameworks).</li> <li>Are hands-on proficient in Python (preferred) or a comparable language (e.g., Java, Scala), able to write, review, and ship production-quality code, and are fluent in SQL and performance tuning for analytical workloads.</li> <li>Have extensive experience in cloud-based data ecosystems, such as AWS (S3, DynamoDB, Redshift, Snowflake, EMR), GCP (BigQuery, Dataflow), or Azure equivalents.</li> <li>Understand data governance, security, and compliance best practices (e.g., RBAC, PII handling, auditability) especially for third-party data sharing and data crossing Chime's trust boundary and have helped design systems that meet regulatory and internal standards.</li> <li>Are deeply interested in the transformative potential of advanced AI systems and how to build AI-ready data foundations (metadata, lineage, semantic layers, and reliable data pipelines that feed them).</li> <li>Excel at building strong relationships with stakeholders across engineering, product, analytics, security, and finance, as well as external partners and vendors, and can translate between technical and business contexts.</li> <li>Demonstrate strong people leadership, with a track record of building a culture of belonging and engineering excellence.</li> </ul> <p>#LI-DA1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>49:T32d3,<h2><strong>About the role </strong></h2> <p>Chime serves millions of members on a mission to help them unlock financial progress. Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes.</p> <p>We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable.</p> <p><strong>Why</strong> <strong>this</strong> <strong>role</strong></p> <ul> <li><strong>A meaningful problem.</strong> Helping engaged members get more value over time is one of the highest-leverage things we can do for members and for the business.</li> <li><strong>Real ownership.</strong> This is a newer team with clear executive support and meaningful surface area. You'll have room to shape both the technical direction and the team itself.</li> <li><strong>Strong cross-functional partners.</strong> You'll work day-to-day with senior Product, Analytics, Marketing, Design, and Data leaders who are deep in the problem.</li> <li><strong>A team to build.</strong> You'll hire, coach, and grow a group of engineers, and define the culture as it scales.</li> </ul> <h2><strong>In this role, you can expect to </strong></h2> <ul> <li>Author and ship scoped, incremental features hands-on</li> <li>Own the squad's technical direction, architecture, and code quality — leading technical design discussions, code reviews, and technical planning, with support from the team and Tech Leads</li> <li>Identify technical debt and advocate for sustainable engineering practices as an active, ongoing codebase contributor</li> <li>Provide full people management for 3–5 direct reports, including 1:1s, career coaching, performance feedback, and promotion decisions</li> <li>Drive hiring and staffing for the squad, building an inclusive, high-performing team and owning its health and engagement, with support from the Director of the area</li> <li>Mentor product engineers on technical and product growth, modeling ownership and craft</li> <li>Build a path for engineers on the squad toward Staff Engineer or a future TLM role</li> <li>Partner with Product and Design on sprint scope and delivery commitments, surfacing technical dependencies and capacity needs into quarterly planning</li> </ul> <h2><strong>To thrive in this role, you     </strong></h2> <ul> <li>Have direct experience in lending, payments, or other regulated financial/transactional systems</li> <li>Have managed engineers directly with full people-management ownership (1:1s, career coaching, performance feedback, promotion decisions, hiring) for a small team, while staying hands-on technically yourself</li> <li>Use AI coding tools and workflows as a core part of how you build and lead, with a track record of introducing AI-driven practices that measurably improved a team's velocity</li> <li>Can tie-break technical disagreements and make speed-vs-durability calls under real delivery pressure, while partnering closely with a PM and Design on scope, dependencies, and quarterly planning</li> <li>Have a bias toward ownership and action over process, and are comfortable being the one person accountable for both what ships and how the team is doing</li> <li>You hold a high quality bar through design and code review rather than delegating it entirely</li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite #LI-AC2</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>4a:T2f00,<h2><strong>About the role</strong></h2> <p>We’re seeking a Web Experience Visual Designer<strong> </strong>to elevate the Chime.com web experience. In this role, you’ll drive the visual vision and execution of user-centric design solutions that are informed by data and consumer insights, grounded in accessibility and web UX best practices, focused on performance journeys and aligned with brand integrity.</p> <p>You’ll lead cross-functional design efforts and mentor designers and writers alike. You’ll work closely with marketing, product, content, and engineering to shape intuitive, engaging, and high-performing web journeys that meet both user and business goals.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Lead Visual and Experience design for high-impact web projects, from concept to implementation—including responsive page design, navigation systems, conversion flows, and content frameworks.</li> <li>Translate complex business and product requirements into user-friendly, accessible, and visually compelling experiences.</li> <li>Collaborate cross-functionally with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive, goal-oriented web experiences.</li> <li>Drive the use of design systems and component libraries to ensure consistency and scalability across platforms.</li> <li>Champion UX best practices and accessibility standards (WCAG/AA) across all web initiatives.</li> <li>Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions.</li> <li>Mentor junior designers and content specialists, helping evolve the team’s craft and strategic thinking.</li> <li>Contribute to the development and evolution of UX/UI standards, design principles, and collaborative processes.</li> <li>Stay current on web trends, design tools, and industry innovations to continuously push creative and technical boundaries.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years of experience in visual or product design, with a focus on web and responsive platforms, preferably with a B2C/D2C services company.</li> <li>Strong portfolio showcasing thoughtful interaction design, visual design, and end-to-end user flows.</li> <li>Expertise in Figma and proficiency with design systems, component libraries, and modern collaboration tools.</li> <li>Deep understanding of UX methodologies, content strategy, accessibility (WCAG/AA), and human-centered design.</li> <li>Experience in developing multi-media, dynamic, and engaging web experiences </li> <li>Excellent communication and storytelling skills to articulate design decisions across levels and disciplines.</li> <li>Experience working in agile, cross-functional teams with iterative design and development cycles.</li> <li>Highly proactive, self-directed, and comfortable managing multiple projects in a fast-paced environment.</li> <li>Understanding and familiarity of leading relevant AI tools.</li> </ul> <p>#LI-Onsite #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$116,000</span><span class="divider">—</span><span>$160,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>4b:T38ef,<h2>About the role</h2> <p>We are hiring a <strong>Business Control Manager</strong> to join our Compliance team at Chime, where you will be responsible for strengthening the first line of defense by partnering with business units to ensure they operate in compliance with all applicable regulatory requirements and internal policies. You will own the control environment for an assigned Business Unit (identifying risks, designing controls with the business, and validating that those controls work) and contribute to the compliance and control frameworks the Business Control Management team is building. As a key player in our compliance team, you will support various departments, including product, engineering, legal, and operations, to ensure our business practices align with regulatory standards and best practices.</p> <p>The <strong>Business Control Manager</strong> will work across product, engineering, legal, and operations, and you will monitor how regulatory change affects the controls in your domain as Chime continues to scale. This role offers the chance to build the control environment for a fast-moving product area from the ground up, at a company that values innovation and consumer protection.</p> <h2>In this role, you can expect to</h2> <ul> <li>Own the control environment for your assigned business unit - maintain the control library, keep control records current, and drive enhancements as products and processes change.</li> <li>Evaluate new products, features, and material process changes for regulatory risk before launch - reviewing business requirements early in scoping, identifying regulatory touchpoints, and proposing control designs and residual risk summaries.</li> <li>Run proactive reviews of existing processes and control environments - full risk identification, severity assessment, control gap analysis, and control maturity evaluation</li> <li>Map identified risks to the specific regulatory obligations they implicate, and maintain risk, obligation, and control records in our GRC platform so that coverage and gaps are visible and auditable.</li> <li>Design preventive, detective, and directive controls with the Engineering or Product owner who will build them - agreeing control type, frequency, automation level, and the evidence the control must produce - then validate after implementation that the control is operating as designed and the gap is closed.</li> <li>Own the compliance control workstream for incidents in your business unit: perform gap analysis from the root cause analysis, identify the control gap and the obligation it affects, design the control with the Engineering or Product owner, track implementation against SLA, validate the control once live, and close the compliance issue.</li> <li>Classify control gaps by root cause and use that data to surface systemic weaknesses - recurring patterns within your business unit and across business units - and turn them into recommendations that go beyond any individual control.</li> <li>Translate regulatory change in your business unit into control impact - working with Regulatory Affairs and Compliance Advisory to assess what a change means for existing controls, and advising the business on the adjustments required.</li> <li>Perform ongoing reviews of business procedures, member-facing disclosures, marketing, and complaint data to identify compliance risks, and partner with stakeholders on corrective action.</li> <li>Build durable working relationships with product, engineering, legal, and operations partners, and support bank partner, internal audit, and regulatory examination requests relating to controls in your business unit.</li> <li>Help business partners understand the controls they own and why they exist - through working sessions, documentation, and day-to-day partnership rather than formal training delivery.</li> <li>Maintain auditable records of risk and control decisions - including recommendations the business declines, with the rationale and residual risk documented - to a standard that lets Legal, Compliance, or Internal Audit reconstruct how a decision was reached. Contribute to regular reporting to Compliance Governance on control changes, new risks, and open items.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>4+ years of experience in regulatory compliance, risk management, or internal controls within the financial services or fintech sector. At least 3+ years of experience working in consumer protection laws, including Reg Z, Reg E, UDAAP, or similar regulations.</li> <li>Strong understanding of key consumer protection regulations, including but not limited to EFTA, TILA, UDAAP, and other financial regulatory frameworks.</li> <li>Hands-on experience documenting risks, controls, and issues in a GRC platform - AuditBoard, Archer, ServiceNow IRM, LogicGate, or similar.</li> <li>Demonstrated ability to advise product, engineering, risk, and operations teams on consumer protection and regulatory risk, including holding a position when a business partner pushes back.</li> <li>Strong analytical skills - you can take an incident, a process, or a requirements document and identify where the control should sit and what it needs to produce as evidence.</li> <li>Excellent verbal and written communication skills, with the ability to explain regulatory concepts to technical and non-technical partners and influence decisions.</li> <li>A track record of taking a control from problem statement to validated and documented - independently, on a deadline, without needing the process defined for you.</li> </ul> <p>#LI-Onsite #LI-LB1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$101,000</span><span class="divider">—</span><span>$140,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>4c:T31e5,<h2>About the role</h2> <p>Chime is looking for a Creative Director to shape what our brand looks, sounds and feels like — and to turn that into work people actually talk about.</p> <p>This is an in-house creative leadership role on our Brand & Creative Marketing team. You will set the creative vision for integrated campaigns and carry it through every expression of the brand: brand films and broadcast, social-first work, partnerships and activations, and the always-on content that keeps a brand present between campaigns. You will lead a small in-house team of art directors, designers and copywriters, and direct the external agencies, production companies and partners who help scale the work.</p> <p>We are looking for someone who thinks in platforms rather than executions — who can find the idea that holds up across a :30, a partnership, a feed and a retail moment. You should be comfortable pitching bold top-of-funnel brand work while understanding how the rest of the funnel earns it: campaigns that build awareness, move consideration and support conversion, and that stay honestly connected to what the business needs.</p> <h2>In this role, you can expect to </h2> <ul> <li>Set and evolve the creative vision for the Chime brand, and translate it into storytelling that drives awareness and consideration</li> <li>Lead integrated campaigns end to end — from platform and concept through production and final execution — across brand film and broadcast, social, partnerships, activations and owned channels</li> <li>Champion bold ideas, and make the case for them clearly to marketing, product and executive stakeholders</li> <li>Build creative that travels: social-first thinking, talent and partner collaborations, and moments designed to be shared rather than served</li> <li>Partner with brand, growth, product marketing and media leads so that campaign ideas hold up across the full funnel and are measurable against business goals</li> <li>Lead, mentor and grow a team of art directors, designers and copywriters, and set the standard for the quality of work the team ships</li> <li>Run creative reviews and brainstorms that raise the level of the idea, with clear direction and feedback people can act on</li> <li>Manage external creative agencies, production houses, and media and talent partners, and hold them to the same bar</li> <li>Use the tools that make a modern creative team faster — including AI in concepting, iteration and production — and help the team adopt what genuinely works</li> <li>Keep a sharp read on our members, the category and the cultural landscape, and let it shape the work</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8+ years in creative leadership, including at least 5 leading brand-level work</li> <li>A portfolio of consumer-facing campaigns you can walk us through — the strategic problem, the idea, and what happened</li> <li>At least one brand platform you built or meaningfully shaped that changed how people saw a company</li> <li>Experience in a creative agency environment, and the craft standard that comes with it</li> <li>Work that has run in more than one form: brand film or broadcast produced with agency and production partners, social-native work, and partnership or activation initiatives</li> <li>A track record leading and developing a small in-house creative team, and getting the best out of external partners</li> <li>Fluency across the funnel, including the view that lower-funnel work is a creative problem too</li> <li>Excellent communication and presentation skills — you can sell an idea into a skeptical room and explain why it is right</li> <li>Practical experience using AI tools in the creative process, and a point of view on where they help and where they do not</li> </ul> <p>#LI-Hybrid #LI-AM1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$201,000</span><span class="divider">—</span><span>$279,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>4d:T348f,<h2><strong>About the role</strong></h2> <p>Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization — the team building the next generation of the Chime member experience. AAX owns Jade, Chime’s AI-powered financial assistant, our AI platform infrastructure as well as the core app experiences and shared design system. </p> <p>In this role, you’ll own the multi-quarter strategy for AAX engineering, translating company priorities into scalable plans across these teams. You’ll build and lead a bench of TLM (tech leader managers) and senior technical staff, set the technical bar for how Chime builds AI-native, member-facing products, and partner with Product, Design, Data Science, and our Risk team to shape where AAX invests next. </p> <p>This is a role for a leader who is equally comfortable setting long-range technical vision and staying close enough to the details to guide hard architectural calls — someone who has helped build or scale AI/LLM-powered consumer products and knows how to grow the engineering leaders around them.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>In partnership with our product team you will own the multi-quarter strategy for AAX engineering, translating company and product priorities into our roadmap plans across consumer facing AI experiences, AI Platform, App Journey, and Design Systems.</li> <li>Build, lead, and hire a high-caliber leadership bench of highly technical leaders/IC’s as well as building a team culture that exemplifies a builder mindset.</li> <li>Partners with your team to set technical direction for the org, driving architectural alignment across our consumer facing AI experiences, AI Platform, App Journey, and Design System.  </li> <li>You will continue to drive our AI-native engineering culture: setting the bar for how LLM-powered features get shipped safely at scale.</li> <li>Own engineering’s strategic role in product direction, partnering with Product, Design, Data Science, and Risk leadership to shape roadmaps, challenge assumptions, and integrate platform and member value into long-range plans</li> <li>Represent AAX and engineering more broadly in cross-functional and executive forums, connecting the org’s work to company-wide strategy and outcomes</li> <li>Cultivate a  high-performing culture across the org, modeling Chime’s values and ensuring strong talent, performance, and career development practices on every team</li> <li>Ensure the org maintains strong operational practices — on-call, monitoring, and incident response — for every service/experience the team owns</li> <li>Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations</li> <li>A track record of building and scaling AI/LLM-powered consumer products, with the technical depth to guide future investments and technical direction.</li> <li>Experience hiring, developing, and retaining engineering leaders (TLM’s and Staff+ ICs), and building leadership pipelines and succession plans</li> <li>Strong technical fundamentals across relevant parts of the stack (e.g., React Native, Python or Ruby on Rails, GraphQL, distributed systems) and the judgment to know where to go deep</li> <li>Demonstrated ability to translate company and product strategy into multi-quarter engineering plans, and to adapt org design as priorities and scale evolve</li> <li>Excellent executive communication skills — you can craft a compelling narrative that connects org strategy to business outcomes for senior leaders and cross-functional partners</li> <li>Experience partnering closely with Product, Design, Data Science, and Risk/Compliance functions in a regulated or high-trust environment (fintech experience a strong plus)</li> <li>AI-native fluency and a genuine interest in AI-native ways of working, with a track record of fostering that practice across teams rather than treating it as someone else’s job</li> <li>The desire to make a huge difference at a growing company, and the ability to motivate teams through delivery on aggressive schedules and goals</li> </ul> <p><span data-sheets-root="1">#LI-JC1 #LI-Onsite</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$269,000</span><span class="divider">—</span><span>$373,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>4e:T2dd7,<h2><strong>About the role</strong></h2> <p>The Human Agent Tooling team builds the software Chime's support agents use every day to help members. When a member has a problem a bot can't solve, a human agent picks it up — and the tools we build are what let that agent understand the member's situation, take the right action, and resolve the issue quickly and safely. That includes the agent workspace, case management, the systems that surface member context in real time, and the controls that govern what actions agents can take.</p> <p>Our mission is to make every human support interaction faster, safer, and more effective. When our tools work well, agents resolve issues in fewer clicks and members get better answers — and we measure our success by both.</p> <p>We're investing heavily in this platform: modernizing the agent experience, building safer and more granular access controls, and improving how agent tooling connects to the rest of Chime's systems. We work closely with Product, Operations, and the agents themselves to shape what great support tooling looks like.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li><strong>Agent workspace</strong> — Contribute to the tools agents use to view member context, manage cases, and take action. You'll build well-scoped features that make agents' day-to-day faster and less error-prone.</li> <li><strong>Member context and case data</strong> — Help build the systems that pull together the right information about a member and surface it to the agent at the right moment.</li> <li><strong>Access controls and safety</strong> — Work on the permissions and guardrails that determine what actions agents can take on member accounts. These systems handle sensitive moments and need to be correct and reliable.</li> <li><strong>Integrations</strong> — Build and maintain the connections between agent tooling and the other Chime systems agents depend on, with support from your team.</li> <li><strong>Observability</strong> — Add logging, monitoring, and dashboards so we can see how tools are performing and catch issues early.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>Some professional software development experience (roughly 1+ years) or equivalent through internships, projects, or a strong CS foundation</li> <li>Exposure to Ruby on Rails or a comparable web framework, or eagerness to learn it</li> <li>Familiarity with working against a database</li> <li>An appreciation for maintainable, well-tested code</li> <li>A strong desire to learn and to dig into how things actually work</li> <li>Curiosity about the people who use what you build</li> </ul> <p>#LI-Onsite <span data-sheets-root="1">#LI-AC2</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$117,000</span><span class="divider">—</span><span>$162,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>4f:T394d,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We're hiring for a Senior Manager, Global Workforce Planning & Transformation to help scale and optimize workforce planning across our global Customer Operations organization. Delivering exceptional member experiences requires having the right people in the right place at the right time, and this role sits at the center of making that happen.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As our Senior Manager, Global Workforce Management, you'll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4,000 agents globally. You'll partner closely with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve operational performance while helping shape the future of workforce management through AI, automation, and continuous innovation.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a large-scale global customer operations organization supporting more than 4,000 agents.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop staffing plans that align member demand, service level objectives, employee experience, and financial goals.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with Operations, Finance, Vendor Management, and Analytics teams to ensure workforce strategies support business priorities and long-term growth.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Monitor workforce performance, identify emerging risks and opportunities, and recommend staffing adjustments that improve operational outcomes.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Establish and enhance processes that improve forecast accuracy, staffing efficiency, schedule effectiveness, and workforce performance.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Champion AI, automation, and emerging workforce technologies to improve scalability, forecasting precision, and operational decision-making.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Manage, coach, and develop a high-performing workforce management team while fostering a culture of accountability, collaboration, inclusion, and continuous improvement.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">7+ years of workforce management experience supporting large-scale customer operations environments.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">3+ years of people leadership experience with a demonstrated track record of coaching, developing, and retaining high-performing teams.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Deep expertise in forecasting, capacity planning, scheduling, real-time management, and workforce analytics that drive measurable business outcomes.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience supporting complex operations with thousands of agents across multiple geographies, channels, and outsourced vendor partners.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong analytical skills and experience translating workforce data into actionable recommendations for operational and executive stakeholders.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience driving process improvements, operational efficiencies, and cross-functional initiatives that improve service delivery and business performance.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Passion for leveraging AI, automation, predictive analytics, and workforce technologies to modernize workforce management practices and improve decision-making.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Remote #LI-AM1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$170,000</span><span class="divider">—</span><span>$235,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>50:T2ac1,<h2><strong>About the role</strong></h2> <p>We’re hiring a Lead Technical Recruiter to help hire exceptional engineers at Chime. In this role, you’ll work closely with engineering leaders and hiring teams to run thoughtful, high-quality searches and deliver a strong candidate experience from first conversation through close. You’ll own the full recruiting lifecycle—from sourcing through offer—and help ensure our hiring processes run smoothly and efficiently as we continue building the team.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Own full-cycle recruiting for technical roles from sourcing through offer acceptance</li> <li>Deliver a thoughtful and high-quality candidate experience throughout the hiring process</li> <li>Build strong technical talent pipelines through proactive sourcing and outreach</li> <li>Work closely with hiring teams to run structured, efficient interview processes</li> <li>Track pipeline health and recruiting metrics to ensure consistent progress across searches</li> <li>Partner cross-functionally with recruiting and People team members—including recruiting coordinators, sourcers, and people partners—to support smooth and effective hiring processes</li> <li>Identify opportunities to improve recruiting workflows and experiment with emerging tools, including AI-enabled recruiting technology</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>7+ years of full-cycle technical recruiting experience</li> <li>Experience recruiting for engineering or other technical roles</li> <li>Ability to own searches end-to-end including sourcing, screening, and closing</li> <li>Strong understanding of technical terminology, languages, and engineering stacks</li> <li>Experience sourcing and engaging technical talent through multiple channels</li> <li>Strong communication and candidate management skills</li> <li>Curiosity about emerging recruiting technologies, including experience experimenting with AI recruiting tools</li> </ul> <p>#LI-Onsite #LI-BE1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$130,000</span><span class="divider">—</span><span>$180,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>51:T3b08,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We're hiring a Lifecycle Marketing Manager to join our Product and Lifecycle Marketing team. In this role, you'll design and optimize lifecycle programs that engage, retain, and grow members across their entire journey with Chime—from top of funnel through long-term retention—with a clear focus on driving growth, revenue, and member lifetime value (LTV).</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">This is a role for a holistic, business-minded marketer rather than a single-channel specialist. You'll think in terms of segments, experiments, and outcomes: building targeted campaigns across the channels we own—push, in-app, and out-of-app (email, SMS)—while connecting those touchpoints with the broader, non-owned channels that shape the member experience. You'll partner closely with cross-functional teams to turn data into segmentation, automation, and personalization strategies that move the business.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">This is a role with department-level impact: you'll own diverse projects, exercise significant independent judgment, and influence how members experience Chime across the full lifecycle.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">If you're creative, dedicated, and love working in a fast-paced environment alongside passionate colleagues, we want to meet you.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own full-funnel lifecycle strategy—from top of funnel through activation and long-term retention—building targeted campaigns that drive growth, revenue, and member LTV.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Define segments and translate them into targeted, personalized campaigns across owned channels (push, in-app, and out-of-app), connecting them with the broader non-owned channels that shape the end-to-end member experience.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Generate data-driven hypotheses and run experiments to continuously optimize evergreen lifecycle campaigns and transactional communications, working with analytics to measure impact, socialize findings, and develop next steps toward bigger wins.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop and steward channel guidelines and governance, preserving the quality and integrity of our communications ecosystem.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Collaborate and build strong relationships with partners across Product, Product Marketing, Engineering, Analytics, Design, User Research, CRM, and more to develop and deliver on shared strategies for large cross-functional initiatives.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">4–6+ years of experience in lifecycle, growth, or related marketing, developing end-to-end campaigns from conceptualization to measurement.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A growth-oriented, business-first mindset—you think about revenue, LTV, and the full funnel, not just individual channels, and you can connect owned channels (push, in-app, out-of-app) with the broader member experience.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A proven track record of building segments and managing successful campaigns across multiple channels (email, push, SMS, in-app messaging).</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong experimentation chops—comfortable with A/B testing and using results to inform what to scale next.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong analytical skills with experience in data-driven marketing and performance analysis.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">The ability to work cross-functionally and collaborate with various stakeholders, exercising significant independent judgment.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with key marketing platforms (Braze, Looker; AI tools a plus).</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A strong self-starter mindset—adaptable and able to think critically to develop creative solutions with limited resources.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-AM1 #LI-Hybrid</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$131,000</span><span class="divider">—</span><span>$181,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>52:T2f8e,<h2><strong>About the role</strong></h2> <p>We are looking for a Product Security Manager to lead a team focused on cloud, application, and AI security within our Product Security organization.</p> <p>This role is responsible for securing our cloud infrastructure, protecting applications, and enabling safe adoption of AI across our products and internal systems. You will work closely with engineering, product, and platform teams to ensure that Chime applications and systems are designed and operated securely.</p> <p>While cloud and application security are core pillars of this role, AI security is an increasingly critical area of focus. You will help define how we safely leverage AI technologies while managing risks such as data exposure, misuse, and insecure integrations.</p> <p>This role operates within a flexible POD model, requiring you and your team to move fluidly across security domains based on business priorities.</p> <h2><strong>In this role, you can expect to </strong></h2> <ul> <li>Own the security posture of cloud infrastructure, application systems, and AI-enabled applications across product surfaces</li> <li>Influence platform teams' roadmaps and drive alignment on security priorities without direct authority</li> <li>Partner with engineering and product teams to embed security into system design and development workflows</li> <li>Lead and grow a team of security engineers, setting a high bar for technical execution, ownership, and impact</li> <li>Define and execute strategy for securing cloud-native architectures and applications at scale</li> <li>Establish guardrails and secure design patterns for AI adoption, including safe integration of third-party and internal AI systems</li> <li>Identify and mitigate risks related to AI systems, including prompt injection, data leakage, and misuse of models or APIs</li> <li>Build scalable controls and automation around identity, access, encryption, and application security, including secure SDLC and vulnerability management processes</li> <li>Lead and support response efforts for security incidents related to cloud, application, and AI risks</li> </ul> <h2><strong>To begin in this role, you have</strong></h2> <ul> <li>5+ years of experience in security engineering, with significant experience in cloud and application security</li> <li>2+ years of experience managing or leading security engineers</li> <li>Strong understanding of cloud platforms (AWS, GCP), Infrastructure as Code (IaC), and modern infrastructure patterns</li> <li>Experience with industry tooling for SAST, DAST, SCA, WAF, and CNAPP</li> <li>Experience designing or securing applications that handle sensitive or regulated data</li> <li>Experience securing or evaluating AI/ML systems, or demonstrated ability to operate effectively in ambiguous and emerging security domains</li> <li>Strong technical judgment and the ability to go deep in architecture and security discussions when needed</li> <li>Experience operating in fast-paced, product-driven environments with shifting priorities</li> <li>Strong communication skills with the ability to translate security risks into business impact</li> </ul> <p>#LI-WW1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$152,000</span><span class="divider">—</span><span>$210,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>53:T3f1f,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We are looking for a Principal Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization. The role will report into the People Partner team, and act as a strategic partner to People Partners cross-functional teams, balancing risk management, compliance, and cultural alignment while fostering a fair, inclusive, and consistent employee experience.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Serve as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Conduct and oversee thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with Legal and company standards.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Provide expert consultation to People Partners and business leaders on employee relations risks, employment law considerations, corrective action, and decision-making.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Analyze ER data, complaint trends, and investigation outcomes to identify root causes, systemic issues, and emerging risks, and recommend preventative or scalable solutions.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with People Partners to coach managers and leaders on effective conflict resolution, performance management, employee communications, and early intervention strategies.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Collaborate closely with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes, alignment on policy interpretation, and consistency across the organization.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ensure employee relations programs and policies comply with federal, state, and local employment laws, and partner with Legal and Compliance to update policies, guidance, and training based on evolving legislation or workplace trends.</span></li> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Review and update employee handbook policies to ensure compliance with federal, state and local employment laws (e.g., EEO, FMLA, ADA, etc.).</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Manage the severance program; ensuring guidelines and policies are up to date. </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Oversee compliance externally with regulatory requirements (state reporting)</span></li> </ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Contribute to the continuous improvement of ER frameworks, investigation tools, training, and manager resources to strengthen organizational health and trust.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">10+ years in employee relations or HR business partnering, with increasing responsibility in complex, high-growth or matrixed environments.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Bachelor’s degree in Human Resources, Business Administration, or related field preferred.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Deep expertise in employment law and HR compliance</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong investigation, mediation, and problem-solving capabilities</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven ability to influence at senior levels and drive cross-functional alignment</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Exceptional written and verbal communication across diverse audiences</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Data-driven mindset for identifying ER trends and solutions</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven ability to use sound judgment to address multifaceted organizational challenges.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Hybrid #LI-WS1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$167,000</span><span class="divider">—</span><span>$230,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>54:T2eb9,<h2><strong>About the role</strong></h2> <p>We’re hiring a Principal Product Designer to join Lending and help make a growing set of borrowing initiatives easier to understand and use. You’ll take high-stakes challenges across the member journey, and turn ambiguity into focused product decisions from early discovery through launch. You’ll work closely with Product, Engineering, Research, Data, and Content Design to translate sophisticated financial products into polished, intelligible member experiences.You’ll make complex flows feel natural through hierarchy, interaction, motion, composition, and adherence to technical and compliance standards. </p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Own end-to-end design across high-priority initiatives, from problem framing and early exploration through launch and iteration.</li> <li>Set a high bar for visual and interaction craft, ensuring hierarchy, typography, layout, motion, and interaction details work together as a clear whole.</li> <li>Shape product direction alongside Product, Engineering, Research, Data, and Content Design rather than operating only at the execution layer.</li> <li>Turn ambiguous member and business problems into clear concepts, flows, prototypes, and high-fidelity production experiences.</li> <li>Design thoughtfully for complexity, states, edge cases, and constraints while maintaining a clear and trustworthy experience.</li> <li>Use research, product data, experimentation, and feedback to make decisions, test assumptions, and improve shipped work.</li> <li>Strengthen reusable patterns and systems while knowing when a high-priority problem calls for a distinct or elevated design approach.</li> <li>Thoughtfully apply AI as a tool that can meaningfully improve how members and teams solve problems</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>A portfolio that demonstrates exceptional visual craft alongside strategic product thinking, with thoughtful attention to details.</li> <li>A track record of taking ambitious digital product experiences from problem definition through polished execution, launch, and iteration.</li> <li>Strong interaction design skills, with evidence of turning complex workflows and dense information into experiences that feel clear, intuitive, and refined.</li> <li>Comfort working on high-compliance consumer products where trust, clarity, edge cases, or operational constraints materially shape the UX.</li> <li>Fluency in Figma and prototyping tools, using them to explore ideas quickly and bring final experiences to a high level of fidelity.</li> <li>A thoughtful approach to using customer insight and/or quantitative signals to make and explain product-design decisions.</li> <li>Familiarity with scalable product patterns or design systems, paired with the judgment to know when a problem requires a new or differentiated approach.</li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-TP1 #LI-Onsite</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$202,000</span><span class="divider">—</span><span>$290,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>55:T2cb5,<h2><strong>About the role</strong></h2> <p>The way people spend, save, and invest shapes their everyday lives. We’re looking for a Principal Product Designer to make those moments feel clear, useful, and distinctly Chime.</p> <p>You’ll shape some of the most important experiences in our mobile app, from how members manage money day to day to how they build toward longer-term goals. This role calls for a designer with exceptional visual craft who can turn complex financial decisions into experiences people understand and want to use. You’ll set a strong design direction, stay close to the details, and help raise the quality of the product around you.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Lead design across spending, savings, and investing experiences, from early concepts through launch and iteration.</li> <li>Create polished mobile experiences with exceptional attention to typography, layout, interaction, motion, and the details that make a product feel intuitive.</li> <li>Translate complex financial concepts into clear experiences that help members make informed decisions.</li> <li>Explore ambitious ideas, build compelling prototypes, and use feedback to refine the strongest direction.</li> <li>Partner closely with product, engineering, research, and content design to understand member needs and deliver thoughtful solutions.</li> <li>Bring a cohesive point of view to experiences across the app while finding opportunities to raise the overall bar for design quality.</li> <li>Give constructive critique, mentor other designers, and help teams make strong design decisions.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>Deep experience designing consumer mobile products and a portfolio that demonstrates outstanding visual craft and shipped work.</li> <li>A track record of leading complex product design projects as a senior individual contributor.</li> <li>Strong interaction design skills and the ability to make sophisticated experiences feel simple and approachable.</li> <li>The range to define a vision, communicate it clearly, and work through the details required to bring it to life.</li> <li>Experience using research, customer feedback, and product data to inform and improve your designs.</li> <li>The ability to build trust across disciplines, navigate competing priorities, and move teams toward a shared direction.</li> <li>Experience in fintech or financial services is a plus, but is not required.</li> </ul> <p>#LI-TP1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$202,000</span><span class="divider">—</span><span>$280,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>56:T3289,<h2><strong>About the role</strong></h2> <p>We are hiring a Product Manager to join our AI & App Experience (AAX) team, with a focus on Chime’s Home experience, app-wide foundations, and design system. In this role, you’ll help shape how members understand their financial lives, navigate Chime, and take the actions that help them make progress.</p> <p>You’ll own product strategy and execution for Home and shared app capabilities that sit at the intersection of product, design, and engineering. You’ll work across teams to bring Chime’s products together into a cohesive experience while building the systems, patterns, and tools that enable teams to deliver high-quality experiences efficiently.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Own the product vision, strategy, and roadmap for Chime’s Home experience, app-wide capabilities, and design system.</li> <li>Shape Home into a personalized financial command center that helps members understand what has changed, what needs their attention, and what they should do next.</li> <li>Partner with product teams to determine how balances, activity, insights, products, and recommended actions come together in a clear and useful experience.</li> <li>Partner closely with Design and Engineering to evolve shared navigation, information architecture, components, patterns, tooling, and infrastructure.</li> <li>Identify opportunities to simplify fragmented member journeys and create scalable solutions that improve consistency and product-development speed.</li> <li>Drive adoption of shared capabilities across product teams, balancing app-wide coherence with the flexibility teams need to innovate.</li> <li>Establish success measures using signals such as member comprehension, task completion, engagement, experience consistency, system adoption, and designer and developer effectiveness.</li> <li>Help define how AI and personalization can make Home more relevant for members and improve how Chime teams design and build experiences.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>8+ years of experience as a Product Manager.</li> <li>Experience building and scaling consumer-facing mobile products, including a Home surface, dashboard, navigation system, personalized experience, or similarly central part of an app.</li> <li>Experience working on design systems, shared app capabilities, developer platforms, UI frameworks, or horizontal product infrastructure.</li> <li>Strong product judgment and the ability to turn complex financial information and competing priorities into simple, intuitive experiences.</li> <li>Experience partnering deeply with Product Design and Engineering, with enough technical and design fluency to navigate information architecture, component systems, platform constraints, and user-experience tradeoffs.</li> <li>A track record of translating ambiguous, cross-functional problems into a clear product strategy, prioritized roadmap, and measurable outcomes.</li> <li>Experience aligning and influencing multiple product teams without relying on direct authority.</li> <li>Evidence of using analytics, experimentation, research, and member or internal-user feedback to guide product decisions.</li> <li>Experience operating where quality, trust, consistency, scale, and speed all matter.</li> <li>Experience driving adoption of a shared product or platform across multiple teams, including identifying user pain points and influencing stakeholders without relying on direct authority.</li> <li>Evidence of using data, research, and customer or internal-user feedback to prioritize investments and assess whether a product or platform is delivering meaningful value.</li> <li>Experience operating in environments where quality, consistency, scale, and speed all matter, and where product decisions require balancing near-term delivery with durable foundations.</li> </ul> <p>#LI-TP1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$142,000</span><span class="divider">—</span><span>$244,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>57:T394d,<h1><strong>About Trust & Safety Roles</strong></h1> <p>At Chime, we believe in the power of our product to help people lead healthier financial lives. The Trust & Safety team spans the full member lifecycle and is responsible for keeping our members' accounts safe, ensuring uninterrupted access to their money, and minimizing risk and fraud loss across the platform.</p> <p>We're hiring Product Managers across Trust & Safety to drive critical investments spanning transaction risk decisioning and member identity and account lifecycle. These roles sit at the intersection of customer experience, risk management, operations, and compliance—owning high-impact problem spaces where the tradeoffs are real and the stakes are high.</p> <p>You'll partner closely with Engineering, Data Science, Design, Operations, Risk, and Compliance to define strategy, ship impactful products, and continuously iterate based on data and insights.</p> <p>These are high-impact opportunities to shape how Chime balances growth, safety, and member experience at scale.</p> <p>Roles are available in either San Francisco, CA or Chicago, IL, and candidates may be based in either location.</p> <h2><strong>Open Roles</strong></h2> <p>Trust & Safety at Chime spans multiple product domains. Individual roles focus on one of these areas, contributing to a shared mission of protecting members and enabling safe, scalable growth:</p> <ul> <li><strong>Transaction Risk Decisioning:</strong> Build the systems that evaluate transaction risk in real time across card payments, peer-to-peer payments, and bank transfers—raising authorization rates, containing emerging fraud patterns, and turning declines into recoverable experiences. Requires deep expertise in payments risk, including card network rules, authorization and decline codes, and dispute frameworks.</li> <li><strong>Member Identity & Lifecycle:</strong> This team owns the core identity and account lifecycle capabilities that determine how Chime responds when a member is suspended, closed, re-enabled, or otherwise restricted. The team also serves as a critical partner to product teams introducing new account types or lifecycle behaviors, helping them integrate safely with shared Chime patterns instead of creating one-off flows. Requires experience with identity or account lifecycle systems and cross-product orchestration.</li> </ul> <p>Across these areas, you'll work on problems that directly impact member trust, financial access, and the long-term integrity of the platform.</p> <h2><strong>In these roles, you can expect to</strong></h2> <ul> <li>Define and drive product strategy and roadmap within Trust & Safety, balancing customer experience, risk mitigation, and operational efficiency</li> <li>Own ambiguous, high-impact problem spaces and make thoughtful tradeoffs across technology, operations, compliance, and business goals</li> <li>Make high-stakes tradeoffs where decisions directly impact fraud loss, member trust, and regulatory compliance</li> <li>Partner deeply with cross-functional teams—including Engineering, Data Science, Design, Operations, Risk, and Compliance—to deliver scalable, reliable systems</li> <li>Build and evolve systems that leverage data, experimentation, and (where applicable) machine learning and AI to improve outcomes</li> <li>Define clear metrics and success frameworks, using data to drive continuous improvement across member experience, risk outcomes, and operational performance</li> <li>Redesign moments of friction—declines, restrictions, and closures—so they are understandable, targeted, and recoverable for legitimate members while bad actors remain contained</li> <li>Influence cross-functional strategy and align stakeholders across diverse priorities and constraints</li> <li>Drive execution in mission-critical environments where reliability, security, and compliance are non-negotiable</li> <li>Contribute to the evolution of Trust & Safety and Operations at Chime by identifying new opportunities, shaping long-term strategy, and raising the bar for product thinking</li> </ul> <h2><strong>To thrive in these roles, you have</strong></h2> <ul> <li>6+ years of experience as a Product Manager (leveling will vary based on experience and scope)</li> <li>Depth in at least one of the domains above—payments and transaction risk, or identity and account lifecycle</li> <li>Experience working on complex product problems involving risk, operations, platforms, or customer-facing systems</li> <li>Strong product judgment and the ability to navigate ambiguity and make principled tradeoffs</li> <li>A strategic mindset paired with the ability to translate vision into practical execution</li> <li>Proven ability to influence and align cross-functional stakeholders across technical and non-technical teams</li> <li>Experience operating in systems with significant policy, operational, and data dependencies</li> <li>Strong analytical skills, with experience using data to inform decisions and measure impact</li> <li>Customer empathy, with the ability to deeply understand user needs and translate them into product solutions—with particular sensitivity to how declines, restrictions, and closures affect member trust and retention</li> <li>Comfort operating in fast-moving, high-stakes environments with evolving constraints</li> <li>Passion for Chime's mission of helping members lead healthier financial lives</li> </ul> <p>#LI-WS1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$142,000</span><span class="divider">—</span><span>$244,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>58:T422e,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We are hiring a Sr. Data Scientist, Organic Growth to help us understand how our investment in search, app store, and content surfaces drives member acquisition and long-term value. Unlike paid channels, organic growth compounds over time, is mediated by ranking algorithms we don't control, and carries no click-level cost signal — requiring a distinct measurement lens that accounts for paid–organic cannibalization, branded vs. non-branded intent, lagged and compounding returns, and the self-selected high intent of organic traffic.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As our Sr. Data Scientist, Organic Growth, you will partner closely with the Organic Growth team to measure, optimize, and scale investment across SEO, ASO, and content. You will bring expertise in opportunity sizing, operational planning, and channel forecasting, helping the team plan confidently and allocate resources — content production, technical engineering work, and app store optimization — effectively. You will bring rigor to how we evaluate incrementally, attribution, and efficiency, moving us to a defensible view of what our organic investment actually delivers.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with Organic Growth to define KPIs and measurement frameworks across surfaces — SEO landing pages, content hubs, app store listings — and audiences</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Size and scope organic growth initiatives in partnership with marketing, product, engineering, and finance: translating acquisition goals into expected traffic, conversion, and member volume, and the investment required to get there, while supporting operational planning for content and technical roadmaps</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Build and maintain forecasting models for the organic channel, projecting impressions, sessions, install and signup volume, and downstream LTV under different investment scenarios, seasonality assumptions, ranking trajectories, and algorithm volatility</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop attribution approaches that reconcile platform-reported performance (Google Search Console, App Store Connect, Google Play Console, web and app analytics) with observed member behavior, accounting for dark and direct traffic, branded vs. non-branded intent, and paid–organic overlap</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Design and analyze SEO split tests, app store listing experiments (Google Play Experiments, Apple Product Page Optimization), geo experiments, and paid search holdouts to quantify incremental lift, cannibalization, and true impact vs. correlation</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Build and maintain dashboards that give clear visibility into rankings and impression share, traffic, funnel conversion, blended CAC, and downstream LTV by surface, keyword cluster, and content type</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Collaborate with Data Engineering to improve tracking, data quality, and the pipelines behind crawl, ranking, session, and conversion data</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Translate complex analyses into clear, actionable recommendations for cross-functional leadership</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience in organic growth channels (SEO, ASO, content) and in marketing, growth, or product analytics. Experience in FinTech preferred.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with organic growth planning and opportunity sizing: comfortable working from business goals backward to estimate required investment, expected traffic and member volumes, and unit economics, with an understanding of how content and technical SEO/ASO work is operationally structured and executed</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Forecasting experience for a marketing or growth channel: building models that project forward-looking performance and communicating forecast uncertainty and scenario sensitivity to cross-functional stakeholders</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong experience designing and evaluating incrementality tests: SEO split tests, app store listing experiments, geo experiments, and paid holdouts</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Working knowledge of causal inference methods including experiment design, holdout analysis, and techniques for separating incremental organic demand from cannibalized paid or brand-driven demand</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Advanced SQL skills and proficiency in Python or R for analysis and modeling</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience working with organic platform data sources (Google Search Console, App Store Connect, Google Play Console, third-party rank tracking or crawl tools)</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience building dashboards (e.g., Looker, Tableau, or similar BI tools) that drive stakeholder decision-making</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A strong understanding of attribution concepts and the challenges of measurement in a privacy-constrained, cross-device environment</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">The ability to communicate complex findings clearly to both technical and non-technical partners and influence decisions with data</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Hybrid #LI-AM1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$185,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>59:T2b8c,<h2><strong>About the role</strong></h2> <p>We are hiring for a Sr. Director, Strategy and Growth Initiatives to help define and drive the long-term strategy and growth of the company. As our Sr. Director, you’ll identify where the business should go next, shape the long-term vision with senior leadership, and turn that into actionable initiatives that drive durable growth. You’ll work across Product, Marketing, Analytics, and other functions to solve the company’s most important and ambiguous problems, and ensure those strategies translate into real outcomes.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Identify and lead high-impact strategic initiatives that drive long-term growth and business durability</li> <li>Analyze market, competitor, and consumer trends to inform company strategy and priorities</li> <li>Partner closely with senior leaders to shape long-term vision and drive alignment across the organization</li> <li>Translate strategy into actionable plans and ensure initiatives are executed across cross-functional teams</li> <li>Develop deep analytical insights and research to support decision-making and prioritization</li> <li>Influence decisions and drive accountability across Product, Marketing, Analytics, and other functions</li> <li>Lead complex problem-solving efforts and guide project teams to deliver measurable business outcomes</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>10+ years of experience in strategy/management consulting, corporate strategy, or operating roles within financial services or fintech</li> <li>An MBA or equivalent experience</li> <li>Proven ability to influence senior stakeholders and drive alignment across complex organizationsx</li> <li>Strong analytical and problem-solving skills, including financial modeling and data-driven decision making</li> <li>Experience leading and managing project teams and driving initiatives end-to-end</li> <li>Excellent communication skills with the ability to translate insights into clear recommendations</li> <li>Deep experience in fintech/financial services and/or hands-on experience with data analysis, market research, or product analytics (preferred)</li> </ul> <p>#LI-BE1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$253,000</span><span class="divider">—</span><span>$350,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>5a:T3f9e,<h2><span style="font-family: helvetica, arial, sans-serif;">About the role</span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We’re hiring a Senior Lifecycle Marketing Manager to join our Lifecycle & CRM Marketing team and shape how Chime engages, retains, and grows members throughout their lifecycle. You’ll own the strategy behind complex, high-impact programs across email, push, in-app, and SMS, connecting member experiences to outcomes such as primacy, retention, product attach, ARPAM, and LTV. You’ll operate with a high degree of independence, lead through ambiguity, and know when to escalate while influencing decisions across Product, Growth, Product Marketing, Creative, Data Science, and Analytics. You’ll also help the Lifecycle team develop stronger ways of working and contribute to lifecycle innovation through data, AI, automation, and personalized cross-channel journeys.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;">In this role, you can expect to</span></h2> <ul> <li data-local-id="869f11744e33" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Own the lifecycle strategy for a complex, high-impact area of the business, setting a clear direction tied to member and business outcomes.</span></li> <li data-local-id="869f11744e33" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Design and evolve connected member journeys across email, push, in-app, and SMS as member behavior, business priorities, and available data change.</span></li> <li data-local-id="73a928494a7c" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Develop segmentation and targeting strategies with Data Science to deliver more personalized, behavior-based programs.</span></li> <li data-local-id="a422f289a575" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Set the testing agenda, identify the most valuable questions to answer, run rigorous experiments, and translate findings into strategy.</span></li> <li data-local-id="bf86a46f90f3" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Lead cross-functional decisions with Product, Growth, Product Marketing, Creative, Data Science, and Analytics, influencing lifecycle processes and capabilities beyond your immediate work.</span></li> <li data-local-id="bd8bc2d3efc0" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Use AI tools and automation as a core part of how you work, helping the team move toward more automated and personalized member journeys.</span></li> <li data-local-id="8de19034069e" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Own the outcomes for your area, connecting lifecycle work to primacy, retention, product attach, ARPAM, and LTV while raising the quality of strategy and execution around you.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;">To thrive in this role, you have</span></h2> <ul> <li data-local-id="a1fd262cf562" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">6–8+ years of experience in lifecycle, integrated, or retention marketing, including leading complex, cross-functional programs that delivered measurable results.</span></li> <li data-local-id="365c0314b33f" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Strong data fluency and experience using analytics and AI-enabled tools such as Hex, Looker, or Statsig to answer questions, develop strategy, and recognize when further investigation is needed.</span></li> <li data-local-id="655074c271e5" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Experience incorporating AI and automation into your day-to-day work, along with a clear point of view on how lifecycle marketing is evolving.</span></li> <li data-local-id="c634d83c0378" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Strong strategic judgment across member journeys, segmentation, targeting, channel orchestration, and testing.</span></li> <li data-local-id="781c7c6b0f4b" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">The ability to lead cross-functional conversations, influence senior partners, navigate ambiguity, operate independently, and recognize when escalation is appropriate.</span></li> <li data-local-id="f549c664b6e5" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">Deep member obsession and the judgment to balance member experience with business needs in high-stakes decisions.</span></li> <li data-local-id="f549c664b6e5" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: helvetica, arial, sans-serif;">It’s a plus if you have hands-on experience with a CRM or marketing automation platform such as Braze, Iterable, or Klaviyo; have owned a lifecycle domain such as activation, retention, or monetization end to end; or have designed automation- or agent-driven journeys.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-AM1 #LI-Hybrid</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$150,000</span><span class="divider">—</span><span>$208,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>5b:T2ea4,<h2><strong>About the Role</strong></h2> <p>As a mobile platform engineer, you'll help shape the future of Chime's React Native app, building the infrastructure and tooling that make development faster, safer, and more scalable for hundreds of engineers working alongside AI.</p> <p>You'll thrive in this role if you enjoy building for developers, solving complex technical problems, and multiplying your impact on others while delivering a best-of-class experience for our 10M+ monthly active members.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Build and maintain internal frameworks, developer tooling, and infrastructure.</li> <li>Collaborate with product and engineering teams to improve app quality, performance, and observability.</li> <li>Identify bottlenecks and deploy operational efficiencies to automate mobile CI/CD and release orchestration, reducing manual effort and increasing reliability.</li> <li>Design and improve tooling to reduce friction in the developer loop and maximize engineering velocity.</li> <li>Mentor engineers and raise the bar on technical standards, code quality, and delivery practices through design reviews, guidance, and example.</li> <li>Partner with QA to lead Chime’s mobile release process across iOS and Android.</li> <li>Build and scale AI-enabling app development  infrastructure to support increased product velocity.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years of experience in cross-platform, mobile development,  ideally with React Native.</li> <li>A collaborative mindset, excellent communication skills, and a drive to document and share what you build.</li> <li>Strong fluency in TypeScript and familiarity with React, React Native.</li> <li>Experience with iOS and Android build, configuration, and distribution systems.</li> <li>Shipped apps that are used by millions of users.</li> <li>A track record of profiling and improving app performance.</li> <li>Familiarity with observability and analytics tools like Bugsnag, Datadog, Sentry, or Hex.</li> <li>Deep understanding of server-client architecture, leveraging GraphQL and performance profiling (e.g., memory pressure, screen latency, optimizing time to interactive, preloading).</li> <li>Experience with mobile build infrastructure platforms such as Bitrise, CircleCI, or GitHub Actions.</li> </ul> <h2><strong>Nice-to-have</strong></h2> <ul> <li>Experience with feature flag systems, runtime controls, or OTA delivery frameworks (e.g., Expo Updates, CodePush).</li> <li>Experience building the infrastructure that supports AI-native mobile development.</li> <li>Familiarity with state management tools like Redux, React Context, AsyncStorage, or MMKV.</li> <li>Scaled mobile quality practices and testing frameworks.</li> </ul> <p> #LI-Onsite <span data-sheets-root="1">#LI-WS1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$164,000</span><span class="divider">—</span><span>$227,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>5c:T2ddd,<h2><strong>About the role</strong></h2> <p>We are looking for a Senior Full-Stack Engineer to join our team and help build Jade, Chime's AI-powered financial assistant.</p> <p>As a senior engineer on this team, you'll work across the full breadth of what it takes to bring an AI product to life — from designing new agent capabilities and conversation experiences to building the eval frameworks, observability, and guardrail systems that ensure Jade is reliable and safe for millions of members. You'll shape how Jade reasons, acts, and improves over time.</p> <p>You'll build member-facing capabilities that help people manage their spending, stay on top of subscriptions, and hit their financial goals. You'll also develop internal tools, dashboards, and backend services for model routing, prompt management, agent orchestration, and evaluation pipelines. The AI landscape evolves rapidly, and so does Jade. You'll need to learn quickly, adapt to shifting priorities, and proactively identify what's needed next — whether that's a new financial capability, a better way to test conversations, or a system to keep quality high as we scale. If you're excited about the unique challenges of shipping LLM-powered products at scale, this is the role for you.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Design, build, and scale new capabilities for Jade, Chime's AI-powered financial assistant</li> <li>Develop agent architectures, prompt strategies, and orchestration patterns that shape how Jade reasons and acts</li> <li>Build eval frameworks, observability, and guardrail systems that let the team ship with speed and confidence</li> <li>Partner cross-functionally to solve member pain points and deliver secure, scalable solutions</li> <li>Improve system reliability through performance tuning and architectural enhancements</li> <li>Contribute to technical design and maintain high standards across the codebase through code reviews and mentorship</li> <li>Bring curiosity and initiative to explore how things work and how they can work better</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years of backend software development experience in production environments</li> <li>Proficiency with AI tooling and AI native development</li> <li>Proficiency with Python or comparable frameworks</li> <li>Experience with transactional databases (e.g., Postgres) and caching systems (e.g., Redis)</li> <li>Familiarity with architectural patterns in high-scale systems</li> <li>A strong focus on writing maintainable, well-tested code</li> <li>A drive to learn and dive deep into technical systems</li> <li>Bonus: Experience with agent development, fintech, or startup environments</li> </ul> <p>#LI-Onsite #LI-AC2</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$187,000</span><span class="divider">—</span><span>$259,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>5d:T351e,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the Role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">The Data engineering team has been created keeping in mind the importance and criticality of data for the overall success of Chime.  The mission of this group is to build scalable data artifacts and insights that enable accurate, governed, data-driven decision-making.. As a core member of the team, you will have the opportunity to build scalable data pipelines and frameworks.  Additionally, you will have the unique opportunity to architect and build workflows that could potentially become de facto standards for the fintech industry.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Be a hands-on data engineer, building, scaling and optimizing ETL pipelines</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Design data schemas and scale them data  for 10x data growth </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ownership of all aspects of data - data quality, data governance, schema design, data quality and security</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop scalable data architecture and standardized data models that enable self-serve data insights using AI.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own the ETL workflows and make sure the pipeline meets data quality and availability requirements</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Work closely with partner teams, like Data Science, Analytics and DevOps</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years experience transforming data to governed and lucid datasets</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of hands-on experience to build and deploy production-quality data pipelines</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience working with stakeholders to provide business insights</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience writing SQL, Spark, AWS Glue, EMR, Airflow, Python </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">3+ years of hands-on experience using any MPP database system like Snowflake, AWS Redshift or Teradata</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Track record of successful partnerships with Analytics, Data Science and DevOps teams </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Understanding of key metrics for data pipelines and has built solutions to provide visibility to partner teams</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite #LI-WW1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$164,000</span><span class="divider">—</span><span>$227,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>5e:T2b95,<h2><strong>About the role</strong></h2> <p>Chime's Growth Engineering team builds the member-facing experiences that move our business metrics, and we're scaling fast. We're looking for a full stack engineer who wants to own features end to end: the React and TypeScript interfaces members actually touch, the Rails services and APIs behind them, and the experiments that prove the work paid off. You'll influence architecture, ship across the stack, and maintain the ongoing health of the code.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Design, develop, test, refactor and scale consumer product features end to end — from member-facing React/TypeScript interfaces through the services and APIs that power them</li> <li>Build strong, resilient APIs and partner with mobile engineers on the contracts behind our React Native app</li> <li>Rapidly prototype and launch A/B tests, then use the results to decide what ships, what iterates, and what gets killed</li> <li>Own the quality of what you ship end to end — page performance, funnel conversion, accessibility, and the instrumentation that tells you it's working</li> <li>Collaborate with product, design, data science, and marketing to understand member pain points and come up with solutions</li> <li>Proactively identify opportunities for improving the reliability and scalability of our systems</li> <li>Work across the engineering team to improve and uphold high technical standards</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years developing software in a production environment at scale</li> <li>Proven experience with a modern front-end framework (React or comparable) and a server-side framework (Ruby on Rails or comparable)</li> <li>Comfort with TypeScript and component-driven UI development</li> <li>Experience working with transactional databases and caching, and with client-side state and performance</li> <li>Experience running experiments — A/B tests, feature flags</li> <li>Exposure to architectural patterns of large, high-scale web applications</li> <li>Growth or consumer experience as an added plus</li> </ul> <p> #LI-Onsite <span data-sheets-root="1">#LI-AC2</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$164,000</span><span class="divider">—</span><span>$227,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>5f:T5828,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As a Senior Software Engineer in Lending, you’ll work at the seam between member-facing products and the platforms that make them possible. This is a role for engineers who want to own more than a single service or feature area. You’ll lead technical initiatives that cut across products, platforms, and partner teams, helping shape how Lending evolves as a system, not just how one team ships.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">You’ll design and build backend systems where correctness, reliability, speed, and operational rigor matter deeply. You’ll partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to turn ambiguous opportunities into durable solutions, influence technical direction across team boundaries, and help raise the bar for how Lending engineers build together.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>Why join Lending?</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Work on systems that matter</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">The products and platforms we build directly impact millions of members and sit at the center of Chime’s mission to help everyday people unlock financial progress. The problems are complex, the stakes are real, and the work matters.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Own a bigger surface area</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">This role is designed for engineers who want broader scope. You won’t be limited to a narrow feature lane. You’ll work across product experiences and shared infrastructure, helping connect strategy, systems, and execution across Lending.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Build where product and platform meet</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Some of the most interesting engineering work happens in the seams: where member experience depends on credit strategy, where product velocity depends on platform leverage, and where financial correctness meets business speed. This role sits in the middle of those seams and gives you meaningful influence over how they scale.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Operate in a fast-moving, high-accountability environment</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Lending is a fast-paced fintech environment where we care about moving quickly and building well. We value thoughtful design, strong engineering judgment, high-quality code, and operational excellence. We also actively use AI where it can improve quality, speed, and leverage.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Grow your technical leadership</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">At L5, you’ll be expected to do more than deliver strong execution. You’ll lead through ambiguity, drive alignment across teams, shape architecture and engineering patterns, and improve how the org operates over time. This is a strong role for engineers who want to expand their influence and prepare for even larger technical scope.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Lead end-to-end architecture and delivery of backend systems that connect member-facing lending products with shared platforms such as Credit Risk, Capital Markets, Repayments, servicing, and core financial systems</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Drive complex, cross-team initiatives from problem definition through architecture, implementation, rollout, and iteration, especially where multiple teams or domains need to move in sync</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own technical problems with real business and member impact, and bring structure, momentum, and clarity when the path is not obvious</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Define and evolve APIs, integration patterns, and data contracts so product teams can move faster without compromising safety, correctness, or reuse</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Design for scale, resiliency, observability, and operational excellence, with strong handling of failures, retries, reconciliation, auditability, and edge cases</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Identify opportunities to turn one-off product needs into reusable platform capabilities that unlock future velocity across Lending</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to translate ambiguous problems into practical, high-leverage technical solutions</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Influence how product and platform teams work together by clarifying ownership, reducing integration friction, and improving the quality of technical decision-making across boundaries</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Participate in on-call and incident response, and lead efforts to turn production lessons into lasting improvements in systems, tooling, and engineering practices</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Mentor other engineers through design reviews, technical feedback, and hands-on partnership, helping raise the leadership capacity of the broader org</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Contribute to roadmap and strategy conversations by identifying where platform investments can unlock multiple product outcomes over time</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">8+ years of experience building and operating production software at scale, with a strong track record of owning backend systems end-to-end</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong backend engineering fundamentals, ideally with Ruby on Rails or a comparable framework, and experience building APIs and distributed systems in production</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with transactional databases, asynchronous processing, caching, and large-scale application architecture</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong system design judgment and the ability to make sound tradeoffs across correctness, scalability, resiliency, speed, and long-term maintainability</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A track record of leading complex projects that span multiple teams, systems, or business workflows</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience working in fintech, lending, banking, payments, risk, or other high-integrity domains where correctness, traceability, and operational rigor matter deeply</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A high-ownership mindset and comfort operating in ambiguity, including the ability to create clarity, drive alignment, and move important work forward without waiting for perfect structure</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong communication and collaboration skills, with the ability to influence across engineering and cross-functional teams in a low-ego, effective way</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A product mindset and strong instincts for connecting technical decisions to member experience and business outcomes</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience mentoring engineers and helping teams raise the bar on design quality, testing, operational excellence, and engineering ownership</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Curiosity, sound judgment, and a genuine desire to understand systems deeply and improve them over time</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>Nice-to-have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with lending or credit systems such as underwriting, eligibility, line assignment, limits, repayments, collections, servicing, or decisioning</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with financial platform domains such as capital markets workflows, reconciliations, ledgering, accounting interfaces, partner integrations, or bank integrations</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Familiarity with experimentation, analytics, and data-informed systems used to safely evolve decisioning and product strategy over time</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience helping product teams adopt shared platform capabilities through strong APIs, abstractions, internal tooling, or platform patterns</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-AC2 #LI-Hybrid</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$164,000</span><span class="divider">—</span><span>$259,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>60:T3069,<h2>About the role</h2> <p>As a <strong>Software Engineer</strong> on the <strong>AI Enablement</strong> team, you will contribute to the internal platforms, primitives, and guardrails that make AI a trusted co-pilot for employees across Chime.<br>You'll work on systems like <strong>Archimedes, Bosun</strong>, and <strong>easyRAG</strong> that power internal AI assistants, developer workflows, and retrieval-backed applications. These platforms make it easier for teams across the company to build, adopt, and scale LLM-powered tools safely and effectively.</p> <p>This team defines Chime's golden paths for AI: opinionated but flexible patterns that help teams move quickly while maintaining safety, reliability, cost control, and governance. In this role, you'll build on and extend these patterns — shipping real features on production AI platforms while developing your depth in AI-specific engineering practices.</p> <p>You'll collaborate with <strong>Platform Engineering, Security, Risk, Legal</strong>, and <strong>product </strong>teams to build scalable, well-governed systems that support internal AI use cases from early prototyping through production adoption.</p> <h2>In this role, you can expect to</h2> <ul> <li>Contribute to and extend internal AI platforms such as Archimedes, Bosun, and easyRAG, helping teams develop and scale LLM-powered applications and workflows</li> <li>Build reusable platform capabilities such as APIs, SDKs, templates, and shared services that make it easier to develop safe, high-quality AI-powered tools</li> <li>Prototype and productionize new AI capabilities alongside senior engineers, turning successful patterns into durable platform features</li> <li>Apply Chime's golden path patterns for LLM usage, and help refine them as you deepen familiarity with the systems</li> <li>Build features that let teams launch AI-powered assistants and workflows in a standardized, observable, and governed way</li> <li>Learn and apply evaluation, observability, and cost-management practices across AI systems — including quality, latency, safety, and spend</li> <li>Partner with Security, Risk, and Legal to implement guardrails for responsible AI development and usage</li> <li>Collaborate with engineers across Chime to embed AI into internal tools, workflows, and employee experiences</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Experience as a software engineer with a track record of shipping production-quality features in a distributed system or platform environment</li> <li>Hands-on experience working with LLMs or ML services, or strong curiosity and a demonstrated ability to ramp quickly into AI-specific tooling</li> <li>Solid coding skills in at least one of Python, Go, or TypeScript/JavaScript, with comfort working across services, CLIs, and internal tooling</li> <li>An emerging platform mindset: you think about reuse and building for more than one consumer, not just solving the immediate problem</li> <li>Familiarity with — or eagerness to learn — AI-specific engineering concerns such as evaluation, prompt and version management, observability, cost control, safety, and data privacy</li> <li>Clear written and verbal communication skills, with the ability to explain technical tradeoffs to teammates and cross-functional partners</li> </ul> <p>#LI-Onsite <span data-sheets-root="1">#LI-WW1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>61:T3662,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We are looking for a Software Engineer to help build our new financial platform that is highly reliable, scalable, and will serve as the backbone for Chime. This platform will power the most important financial activities that millions of Chime members undertake every day. You will ensure that we build the highest levels of trust with our members by making our platform lightning-fast, available, secure, resilient and auditable. This is an exciting opportunity to be an invaluable member of a strategically important  initiative for Chime. </span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Design, develop, test, and deploy components of a new financial platform</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Deliver secure, reliable, and high-performance infrastructure and APIs</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Work with our infrastructure engineering team to minimize the operational overhead of production systems you deploy</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Learn and execute on agile methodologies, follow test driven development approach</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Must have experience in Go</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience in additional backend languages such as Ruby, Java and Python is preferred</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Have 4+ years of engineering experience</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Have contributed to the development of backend systems</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience in payment processing systems</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Take a rigorous approach to testing backed development</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with AWS or other cloud platforms, Cloud Native technology, No-SQL Databases as a bonus!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Have an understanding of architectural patterns of large, mission-critical production services as a bonus!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Have worked in continuous integration/deployment environments as a bonus!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Please note: If you are located in Seattle, you will be required to onboard in person at our SF HQ + occasional business travel.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite #LI-WW1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>62:T2e3b,<h2><strong>About the role</strong></h2> <p>The Infrastructure Engineering organization comprises three sub-teams: <strong>Core Infrastructure</strong> (which manages the infrastructure systems that power Chime, including AWS, Networking, Kubernetes, Terraform, and Observability), <strong>Infra Platform</strong>, and <strong>Data Infra</strong> (which provides infrastructure support for the Data Engineering organization).</p> <p>This role is on the <strong>Core Infrastructure team</strong>, where we manage the Infrastructure components that power Chime and make sure our members are able to use Chime products reliably. This includes our Cloud operations, Observability layer and Compute layer.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Automate everything, including scaling, monitoring, and operations.</li> <li>Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang.</li> <li>Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code.</li> <li>Adapt new technologies to make Chime run as efficiently and reliably as possible.</li> <li>Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.</li> <li>Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.</li> <li>Be a constant advocate and adopter of AI tools and evangelize agentic AI workflows in a way that is safe and reliable.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>More than 2 years of cloud and Infrastructure experience</li> <li>Strong development experience in Ruby on Rails and Go Lang.</li> <li>Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.</li> <li>Previous success in enabling effective partnerships and strong communication with other engineers and teams.</li> <li>Experience managing Kubernetes clusters cloud hosted or self hosted.</li> <li>Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.</li> <li>Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules.</li> <li>Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.</li> <li>Familiarity with common monitoring, logging, and observability platforms.</li> <li>A positive attitude, a collaborative mindset, and a focus on the customer.</li> <li>Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform</li> </ul> <p>#LI-WW1 #LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>63:T4274,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As a Software Engineer in Lending, you’ll work at the seam between member-facing products and the platforms that make them possible. This is a role for engineers who want to own more than a single service or feature area. You’ll lead technical initiatives that cut across products, platforms, and partner teams, helping shape how Lending evolves as a system, not just how one team ships.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">You’ll design and build backend systems where correctness, reliability, speed, and operational rigor matter deeply. You’ll partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to turn ambiguous opportunities into durable solutions, influence technical direction across team boundaries, and help raise the bar for how Lending engineers build together.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>Why join Lending?</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Work on systems that matter</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">The products and platforms we build directly impact millions of members and sit at the center of Chime’s mission to help everyday people unlock financial progress. The problems are complex, the stakes are real, and the work matters.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Own a bigger surface area</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">This role is designed for engineers who want broader scope. You won’t be limited to a narrow feature lane. You’ll work across product experiences and shared infrastructure, helping connect strategy, systems, and execution across Lending.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Build where product and platform meet</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Some of the most interesting engineering work happens in the seams: where member experience depends on credit strategy, where product velocity depends on platform leverage, and where financial correctness meets business speed. This role sits in the middle of those seams and gives you meaningful influence over how they scale.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Operate in a fast-moving, high-accountability environment</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Lending is a fast-paced fintech environment where we care about moving quickly and building well. We value thoughtful design, strong engineering judgment, high-quality code, and operational excellence. We also actively use AI where it can improve quality, speed, and leverage.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Independently own and deliver features end-to-end</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Design, develop, test, refactor and scale backend implementations of new and existing consumer product features</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Work with the mobile team to design and build strong, resilient APIs that power the member facing mobile app</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Collaborate with cross functional teams to understand member pain points and come up with solutions</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proactively identify opportunities for improving the reliability and scalability of our systems</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Work across the engineering team to improve and uphold high technical standards</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Grow into owning larger components of the system over time</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">3+ years building and operating production software at scale</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with Ruby on Rails (or comparable frameworks) designing and running APIs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong grasp of relational databases and caching, including safe schema changes/migrations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with distributed systems fundamentals (async processing, idempotency, retries, backfills) and exposure to high-scale architectural patterns</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Commitment to maintainable, well-tested code — including improving existing systems, not just shipping new ones</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent cross-functional communication: clarifying requirements, weighing tradeoffs, delivering incrementally</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Curiosity about how things work, with a product mindset geared toward experimentation and measuring impact</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Interest in data-driven systems and third-party data integration (fintech/risk experience a plus)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Start-up experience a plus</li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-AC2 #LI-Hybrid</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>64:T3392,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime Engineering is growing rapidly as we scale to support the financial needs of our members. We are looking for driven engineers to join our Membership team, where you'll work across the full stack, building and evolving the features that deepen member engagement, drive retention, and deliver ongoing value through Chime's membership experience. You will own projects end-to-end, from shaping architecture and designing APIs to building polished front-end experiences and maintaining the ongoing health of the code.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Design, develop, test, and scale features across backend services and front-end surfaces that power membership benefits, rewards, and engagement experiences</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Build and iterate on APIs and UI components that deliver a seamless, high-quality member experience in Chime's mobile app</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with product, design, data science, and cross-functional stakeholders to understand member needs, define experiments, and ship solutions that move key membership metrics</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Apply a metrics-driven mindset to decision-making and prioritize efforts based on member and business impact</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">2+ years developing software in a production environment at scale</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven experience with Ruby on Rails or comparable frameworks</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Familiarity with modern front-end technologies (e.g., React, React Native, or TypeScript-based frameworks)</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A product mindset with a strong bias toward experimentation, iteration, and measuring impact</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A collaborative spirit and strong communication skills, with experience working cross-functionally</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience working with transactional databases, caching systems, and API design</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Comfort working across the stack and an eagerness to learn new technologies</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with experimentation frameworks and data-driven product development is a plus</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;"><span data-sheets-root="1">#LI-AC2 #LI-Onsite</span></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>65:T3482,<h2><strong>About the Role</strong></h2> <p>The Support Foundations team builds the infrastructure that powers every support interaction a Chime member has. That includes the automated phone system members call when they need help, the in-app chatbot that answers questions instantly, live chat with human agents, and the data and routing systems that make it all work reliably.</p> <p>Our mission is to give members a personalized, automated, and always-available support experience. We measure success by how members rate their support interactions — so when our systems work well, members feel it directly.</p> <p>Right now, we're rebuilding this platform from the ground up. We're modernizing our contact center infrastructure, shipping AI-powered features like automated conversation summarization and intelligent self-service, and establishing the data foundations that improves routing accuracy and support quality at scale.</p> <p>We work closely with Product, Conversational Design, and Operations teams to shape what the future of member support looks like.</p> <p><strong>What you'll work on </strong></p> <ul> <li><strong>Contact center platform</strong> — Build and own the systems that handle voice calls, live chat, and agent routing. You'll work on the next generation of this infrastructure as we modernize it end-to-end.</li> <li><strong>AI-powered self-service tools</strong> — Develop conversational flows that help members resolve issues in real time.You'll integrate LLMs and build the logic that decides when to deflect, escalate, or hand off.</li> <li><strong>Call and chat summarization</strong> — Ship features that automatically summarize interactions in real time. This reduces work for agents and improves the quality of every support conversation.</li> <li><strong>Agent provisioning</strong> — Design the systems that onboard agents, assign skills, and ensure they're routed to the right contacts. This is foundational work that affects routing accuracy across the entire support org.</li> <li><strong>IVR and authentication </strong>— Build the phone flows that authenticate members before connecting them to agents. These systems handle sensitive moments and need to be fast, secure, and reliable.</li> <li><strong>Data and observability</strong> — Build pipelines and models that give the team visibility into routing quality, resolution rates, and operational health.</li> </ul> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Design, develop, test, refactor and scale backend implementations of new and existing consumer product features</li> <li>Write clean, efficient, well-tested backend code, and jump in on the occasional frontend or mobile feature.</li> <li>Set up monitoring and dashboards so we catch issues before members do.</li> <li>Work with the mobile team to design and build strong, resilient APIs that propel our mobile app</li> <li>Collaborate with multi-functional teams to understand member struggles and come up with creative solutions</li> <li>Proactively find opportunities for improving the reliability and scalability of our systems</li> <li>Work across the engineering team to improve and uphold high technical standards</li> <li>Team up across Engineering organization to solve complex, multi-domain problems..</li> <li>Balance independence with collaboration to deliver high-quality work on tight timelines.</li> <li>Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>3+ years developing software in a production environment at scale</li> <li>Experience with Ruby on Rails or comparable frameworks</li> <li>Experience working with transactional databases and caching systems</li> <li>Exposure to architectural patterns of large, high-scale web applications</li> <li>An appreciation of maintainable and well-tested code</li> <li>A desire to learn and dive into the deepest levels of how things work</li> <li>Start-up experience as an added plus</li> </ul> <p>#LI-Onsite <span data-sheets-root="1">#LI-WW1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$133,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>66:T32b9,<h2>About the role</h2> <p class="isSelectedEnd">We are hiring a Senior Director of Product to help shape and lead some of Chime’s most important opportunities for our members and our business. You’ll lead a product organization of approximately 10-15 people, setting the vision and strategy across a broad, high-impact area while developing the leaders and teams responsible for bringing that strategy to life. You’ll identify opportunities that can meaningfully expand Chime’s reach and impact, make consequential choices about where we invest, and turn those opportunities into products and experiences members love. This is a highly strategic leadership role for someone who can move fluidly between setting a multi-year vision, leading a scaled organization, and partnering with senior leaders across Chime to define what comes next.</p> <p class="isSelectedEnd">The base salary offered for this role and level of experience will begin at $<span class="text-token-text-primary cursor-text rounded-sm" data-placeholder-token="true">326,000</span> and up to $<span class="text-token-text-primary cursor-text rounded-sm" data-placeholder-token="true">383,000</span>. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p> <h2>In this role, you can expect to</h2> <ul data-spread="false"> <li>Set a compelling product vision and strategy for a significant area of Chime, connecting member needs, market opportunities, and company priorities into a clear path forward.</li> <li>Lead a product organization of approximately 10-15 people, creating the structure, leadership, and operating environment for teams to do their best work.</li> <li>Identify and develop new opportunities to expand Chime’s impact, using deep member understanding, data, experimentation, and market insight to determine where we should place our biggest bets.</li> <li>Own a broad portfolio of product initiatives and make thoughtful investment and prioritization decisions across near-term opportunities and longer-term strategic bets.</li> <li>Lead through experienced product leaders, developing senior talent, strengthening the leadership bench, and creating clarity and accountability across multiple teams.</li> <li>Partner with senior leaders across Engineering, Design, Data, Marketing, Operations, and other functions to turn strategy into measurable member and business outcomes.</li> <li>Serve as a senior product voice across Chime, influencing company-level decisions and helping shape how our products and product organization evolve as the business grows.</li> </ul> <h2>To thrive in this role, you have</h2> <ul data-spread="false"> <li>Led a scaled product organization comparable to a 15–20 person team, including experience leading and developing experienced product leaders.</li> <li>Owned a broad product portfolio or business area where you were accountable for strategy, investment, prioritization, and outcomes across multiple teams.</li> <li>A track record of building and scaling products that delivered meaningful customer and business impact in a consumer technology environment.</li> <li>Experience identifying significant new opportunities and translating customer, behavioral, and market insights into successful product strategies.</li> <li>Built strong product teams and leadership benches, creating organizations that can move quickly and operate with significant autonomy while staying aligned around a common strategy.</li> <li>Experience making consequential decisions in complex, ambiguous environments using a combination of data, experimentation, customer insight, and judgment.</li> <li>Experience operating in consumer technology, financial services, marketplaces, subscription businesses, or another scaled digital product environment where trust, engagement, and customer experience matter deeply.</li> </ul> <p>#LI-TP1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$309,000</span><span class="divider">—</span><span>$383,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>67:T3717,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the Role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Develop clear, differentiated positioning and messaging that drives customer understanding and adoption</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A demonstrated ability to lead through influence and drive cross-functional alignment and execution  </span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">The ability to translate complex product capabilities into clear, compelling customer narratives</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A strong analytical mindset with experience using data to inform strategy and measure impact</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite #LI-AM1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$150,000</span><span class="divider">—</span><span>$208,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>68:T2f53,<h2><strong>About the Role</strong></h2> <p>Chime serves millions of members on a mission to help them unlock financial progress. Growth Engineering builds the product surfaces and systems that turn that mission into measurable outcomes for members — running fast, data-informed experiments to acquire, activate, and deepen member relationships at scale.</p> <p>This role sits on our Early Stage Experience area, focused on the beginning of the member journey — the first experiences that turn new sign-ups into engaged, active members. It's high-volume, high-stakes work where small improvements compound, and the systems behind it have to be both quick to experiment on and dependable at scale.</p> <p>As a Staff Software Engineer, you'll operate as a subject matter expert and technical leader across the Growth stack. You'll shape the architecture and technical strategy for high-traffic, member-facing systems, influence product direction, and drive cross-team initiatives that measurably move growth outcomes while raising the engineering bar across the org. You will leverage the capabilities of AI and LLMs to improve the productivity of the org, personalize member experience and speed up decision making.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Lead the design and implementation of high-impact, member-facing systems across the Growth stack</li> <li>Set the technical vision for high-traffic systems with a scalable, forward-looking approach that meets Chime's reliability and latency standards</li> <li>Drive experimentation strategy and execution by building the systems and habits to test, learn, and iterate quickly — without sacrificing durability</li> <li>Identify and solve systemic challenges in performance, availability, and conversion-critical reliability across the Growth stack</li> <li>Collaborate closely with Product, Design, Analytics, and Data to shape product direction and ensure technical feasibility and excellence</li> <li>Mentor senior engineers, elevate engineering practices, and drive consistency in quality, architecture, and code craftsmanship across teams</li> <li>Represent Chime externally through recruiting, open source, technical talks, or community engagement</li> </ul> <h2><strong>To thrive in this role, you have </strong></h2> <ul> <li>10+ years of experience in software engineering</li> <li>Deep understanding of system design, service boundaries, and product-engineering tradeoffs, especially in high-traffic consumer systems</li> <li>A track record of driving measurable impact on business and engineering goals — ideally in growth, conversion, activation, or other consumer product problems</li> <li>Experience with experimentation: test design, instrumentation, analysis, and iterating on results</li> <li>Ability to influence technical and product direction across teams and orgs, and to lead through influence rather than authority</li> <li>Strong communication and collaboration skills</li> <li>Experience working in a fast-paced, product-focused environment (Fintech experience is a plus)</li> </ul> <p>#LI-Onsite <span data-sheets-root="1">#LI-AC2</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$223,000</span><span class="divider">—</span><span>$308,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>69:T40da,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is looking for an engineering leader to help manage and guide one of the Cards engineering teams within the Spending, Saving & Investing (SSI) organization. SSI is on a mission to make Chime the top choice for everyday spending by building innovative, reliable, and member-first financial tools. We focus on driving active spend and usage, increasing reliability and availability, and delivering seamless, trusted experiences across cards, credit, money movement, saving and investing, deals, and transaction intelligence. Our work empowers members to manage their money with confidence, spend smarter, and improve their long-term financial health.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're hiring Tech Lead Managers (TLM) for multiple squads in Cards. TLMs at Chime manage a team of 3 to 5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team. </span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Write and ship code alongside your team, authoring pull requests that land in production</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Contribute to broader SSI and Chime engineering initiatives as a member of the engineering leadership team</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">2+ years in people management responsibilities.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience supporting coaching members of your team around project execution, skill development, and career progression.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">A fascination in how to make teams and people thrive.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Enjoyment in learning and diving into the deepest levels of how things work.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">The ability to motivate a team through delivery on aggressive schedules and goals.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite <span data-sheets-root="1">#LI-AC2</span></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>6a:T2b36,<h2><strong>About the Role</strong></h2> <p>Chime is looking for a seasoned engineering leader to help manage and guide the Data team to drive the company to build a scalable and self-serve data foundation. As a Tech Lead Manager in the Data team, you will lead the effort to enable Chime to democratize data with stronger governance.</p> <h2><strong>In this role, you can expect to</strong></h2> <ul> <li>Drive the next generation of FinTech innovation by leading AI-driven, data-centric initiatives that accelerate business growth, improve decision-making, and advance Chime's data platform.</li> <li>Partner closely with Analytics, Product, Data Science, and cross-functional stakeholders to deliver high-quality, trusted, and secure data products while serving as a strategic thought partner to the business.</li> <li>Lead, mentor, and grow high-performing engineering teams, fostering a culture of technical excellence, collaboration, innovation, and continuous learning.</li> <li>Champion innovation and continuous improvement by establishing a clear sense of urgency and direction, setting high expectations for both the team and individual contributors, and driving operational excellence.</li> <li>Collaborate across teams to prioritize work, resolve issues, and remove delivery obstacles, ensuring the team remains focused on delivering the highest business impact while maintaining engineering quality and velocity.</li> </ul> <h2><strong>To thrive in this role, you have</strong></h2> <ul> <li>5+ years of experience leading Data Engineering teams.</li> <li>Proven experience building scalable, AI-ready data platforms, semantic models, and trusted data products.</li> <li>Strong partnership with Product, Analytics, Data Science, and Marketing to deliver business outcomes.</li> <li>Experience driving engineering excellence, including data quality, governance, CI/CD, and operational reliability.</li> <li>Experience with Growth and Marketing data platforms, including attribution, funnels, and experimentation.</li> <li>Experience in Supporting teams to deliver solution on tech stack such as Spark,Snowflake, Data Warehouse, Data Lake, Key-Value store, dbt</li> </ul> <p>#LI-WW1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>6b:T31cc,<h2><strong>About the role</strong></h2> <p>Chime is looking for an engineering leader to help manage and guide one of the Trust & Safety engineering teams. Chime’s Trust & Safety org is on a mission to protect our members and fuel durable growth. In practice, that means earning member trust through secure, seamless experiences; preventing fraud and abuse; reducing unnecessary friction; and meeting regulatory obligations while enabling responsible growth.</p> <p>We're hiring Tech Lead Managers (TLM) for multiple squads in Trust & Safety. TLMs at Chime manage a team of 3-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team. </p> <h2><strong>In this role, you can expect to:</strong> </h2> <ul> <li>Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance</li> <li>Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health</li> <li>Write and ship code alongside your team, authoring pull requests that land in production</li> <li>Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.</li> <li>Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team</li> <li>Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early</li> <li>Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad</li> <li>Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase</li> <li>Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture</li> <li>Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role</li> <li>Contribute to broader T&S and Chime engineering initiatives as a member of the engineering leadership team</li> </ul> <h2><strong>To thrive in this role, you have:</strong></h2> <ul> <li>2+ years in people management responsibilities.</li> <li>Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.</li> <li>A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output</li> <li>Experience supporting coaching members of your team around project execution, skill development, and career progression.</li> <li>Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.</li> <li>Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.</li> <li>A fascination in how to make teams and people thrive.</li> <li>Enjoyment in learning and diving into the deepest levels of how things work.</li> <li>The ability to motivate a team through delivery on aggressive schedules and goals.</li> <li>Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.</li> </ul> <p>#LI-DA1 #LI-Onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>6c:T39ac,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the Role</strong></span></h2> <p>Chime is looking for a hands-on engineering leader to guide the Human Agent Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team.</p> <p>The Human Agent Tooling team builds the software Chime’s support agents use to understand member needs, take the right actions, and resolve issues quickly and safely. This includes the agent workspace, case management tools, real-time member context, and access controls. You’ll help modernize this platform and partner closely with Product, Operations, and support agents to make every human support interaction faster, safer, and more effective.</p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience developing software in a production environment at scale</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Proven experience with Ruby on Rails or comparable frameworks</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience with transactional databases and caching systems</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Deep understanding of architectural patterns for large-scale web applications</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Commitment to mentoring engineers and fostering team development</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">An appreciation of maintainable and well-tested code</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Curiosity and passion for diving deeply into system architectures and technical challenges</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Experience in fast-paced or early-stage environments is a strong plus</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite #LI-DA1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>6d:T3427,<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role</strong></span></h2> <p>Chime is looking for an engineering leader to help manage and guide one of the Spending, Saving & Investing (SSI) engineering teams. Chime’s SSI org is on a mission to make Chime the top choice for everyday spending by building innovative, reliable, and member-first financial tools. We focus on driving active spend and usage, increasing reliability and availability, and delivering seamless, trusted experiences across cards, credit, money movement, saving and investing, deals, and transaction intelligence. Our work empowers members to manage their money with confidence, spend smarter, and improve their long-term financial health.</p> <p>We're hiring Tech Lead Managers (TLM) for multiple squads in SSI. TLMs at Chime manage a team of 4-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team. </p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>In this role, you can expect to</strong></span></h2> <ul> <li>Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance</li> <li>Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health</li> <li>Write and ship code alongside your team, authoring pull requests that land in production</li> <li>Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.</li> <li>Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team</li> <li>Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early</li> <li>Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad</li> <li>Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase</li> <li>Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture</li> <li>Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role</li> <li>Contribute to broader SSI and Chime engineering initiatives as a member of the engineering leadership team</li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>To thrive in this role, you have</strong></span></h2> <ul> <li>2+ years in people management responsibilities.</li> <li>Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.</li> <li>A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output</li> <li>Experience supporting coaching members of your team around project execution, skill development, and career progression.</li> <li>Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.</li> <li>Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.</li> <li>A fascination in how to make teams and people thrive.</li> <li>Enjoyment in learning and diving into the deepest levels of how things work.</li> <li>The ability to motivate a team through delivery on aggressive schedules and goals.</li> <li>Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures</li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-AC2 </span><span style="font-family: helvetica, arial, sans-serif;">#LI-Onsite</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$199,000</span><span class="divider">—</span><span>$275,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. </span></p> <p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. 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