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As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team. The Human Agent Tooling team builds the software Chime’s support agents use to understand member needs, take the right actions, and resolve issues quickly and safely. This includes the agent workspace, case management tools, real-time member context, and access controls. You’ll help modernize this platform and partner closely with Product, Operations, and support agents to make every human support interaction faster, safer, and more effective. The base salary offered for this role and level of experience will begin at $187,000 and up to $259,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2> In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration</li> <li style="font-family: helvetica, arial, sans-serif;">Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts</li> <li style="font-family: helvetica, arial, sans-serif;">Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms</li> <li style="font-family: helvetica, arial, sans-serif;">Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience</li> <li style="font-family: helvetica, arial, sans-serif;">Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation</li> <li style="font-family: helvetica, arial, sans-serif;">Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale</li> <li style="font-family: helvetica, arial, sans-serif;">Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">5+ years of experience developing software in a production environment at scale</li> <li style="font-family: helvetica, arial, sans-serif;">Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams</li> <li style="font-family: helvetica, arial, sans-serif;">Proven experience with Ruby on Rails or comparable frameworks</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with transactional databases and caching systems</li> <li style="font-family: helvetica, arial, sans-serif;">Deep understanding of architectural patterns for large-scale web applications</li> <li style="font-family: helvetica, arial, sans-serif;">Commitment to mentoring engineers and fostering team development</li> <li style="font-family: helvetica, arial, sans-serif;">An appreciation of maintainable and well-tested code</li> <li style="font-family: helvetica, arial, sans-serif;">Curiosity and passion for diving deeply into system architectures and technical challenges</li> <li style="font-family: helvetica, arial, sans-serif;">Experience in fast-paced or early-stage environments is a strong plus</li> </ul> #LI-Onsite #LI-AA1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>2e:T2fc0,<h2>About the role</h2> Chime is looking for an engineering leader to help manage and guide one of the Trust & Safety engineering teams. Chime’s Trust & Safety org is on a mission to protect our members and fuel durable growth. In practice, that means earning member trust through secure, seamless experiences; preventing fraud and abuse; reducing unnecessary friction; and meeting regulatory obligations while enabling responsible growth. We're hiring Tech Lead Managers (TLM) for multiple squads in Trust & Safety. TLMs at Chime manage a team of 3-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team.  The base salary offered for this role and level of experience will begin at $211,000 and up to $248,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to: </h2> <ul> <li>Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance</li> <li>Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health</li> <li>Write and ship code alongside your team, authoring pull requests that land in production</li> <li>Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.</li> <li>Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team</li> <li>Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early</li> <li>Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad</li> <li>Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase</li> <li>Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture</li> <li>Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role</li> <li>Contribute to broader T&S and Chime engineering initiatives as a member of the engineering leadership team</li> </ul> <h2>To thrive in this role, you have:</h2> <ul> <li>2+ years in people management responsibilities.</li> <li>Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.</li> <li>A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output</li> <li>Experience supporting coaching members of your team around project execution, skill development, and career progression.</li> <li>Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.</li> <li>Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.</li> <li>A fascination in how to make teams and people thrive.</li> <li>Enjoyment in learning and diving into the deepest levels of how things work.</li> <li>The ability to motivate a team through delivery on aggressive schedules and goals.</li> <li>Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.</li> </ul><div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>2f:T30f2,<h2>About the role </h2> Chime serves millions of members on a mission to help them unlock financial progress. Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes. We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable. Why this role <ul> <li>A meaningful problem. Helping engaged members get more value over time is one of the highest-leverage things we can do for members and for the business.</li> <li>Real ownership. This is a newer team with clear executive support and meaningful surface area. You'll have room to shape both the technical direction and the team itself.</li> <li>Strong cross-functional partners. You'll work day-to-day with senior Product, Analytics, Marketing, Design, and Data leaders who are deep in the problem.</li> <li>A team to build. You'll hire, coach, and grow a group of engineers, and define the culture as it scales.</li> </ul> The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to </h2> <ul> <li>Author and ship scoped, incremental features hands-on</li> <li>Own the squad's technical direction, architecture, and code quality — leading technical design discussions, code reviews, and technical planning, with support from the team and Tech Leads</li> <li>Identify technical debt and advocate for sustainable engineering practices as an active, ongoing codebase contributor</li> <li>Provide full people management for 3–5 direct reports, including 1:1s, career coaching, performance feedback, and promotion decisions</li> <li>Drive hiring and staffing for the squad, building an inclusive, high-performing team and owning its health and engagement, with support from the Director of the area</li> <li>Mentor product engineers on technical and product growth, modeling ownership and craft</li> <li>Build a path for engineers on the squad toward Staff Engineer or a future TLM role</li> <li>Partner with Product and Design on sprint scope and delivery commitments, surfacing technical dependencies and capacity needs into quarterly planning</li> </ul> <h2>To thrive in this role, you     </h2> <ul> <li>Have direct experience in lending, payments, or other regulated financial/transactional systems</li> <li>Have managed engineers directly with full people-management ownership (1:1s, career coaching, performance feedback, promotion decisions, hiring) for a small team, while staying hands-on technically yourself</li> <li>Use AI coding tools and workflows as a core part of how you build and lead, with a track record of introducing AI-driven practices that measurably improved a team's velocity</li> <li>Can tie-break technical disagreements and make speed-vs-durability calls under real delivery pressure, while partnering closely with a PM and Design on scope, dependencies, and quarterly planning</li> <li>Have a bias toward ownership and action over process, and are comfortable being the one person accountable for both what ships and how the team is doing</li> <li>You hold a high quality bar through design and code review rather than delegating it entirely</li> </ul> #LI-Onsite #LI-AC2<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>30:T3170,<h2>About the role</h2> We are hiring a Sr. Data Scientist, Marketing (Referrals) to help us understand how our referral investment drives member acquisition and long-term value. Unlike traditional paid channels, referrals operate through member-to-member advocacy, dual-sided incentives, and viral loops, requiring a distinct measurement lens that accounts for organic bleed, incentive sensitivity, and long-term referred member behavior.  As our Sr. Data Scientist, Referrals, you will partner closely with the Referrals team to measure, optimize, and scale spend across the referral channel. You will bring expertise in campaign sizing, operational planning, and channel forecasting, helping the team plan confidently and allocate resources effectively. You will bring rigor to how we evaluate incrementality, attribution, and efficiency, moving us to a defensible view of what our referral dollars actually deliver. The base salary offered for this role and level of experience will begin at $133,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Partner with Referrals to define KPIs and measurement frameworks across campaigns and audiences</li> <li>Size and scope referral campaigns in partnership with marketing, product and finance: translating acquisition goals into expected spend, volume, and ROI projections ahead of launch, and supporting operational planning for campaign execution</li> <li>Build and maintain forecasting models for the referral channel, projecting member acquisition volume, cost, and downstream LTV under different spend scenarios, seasonality assumptions, and campaign configurations</li> <li>Develop attribution approaches that reconcile platform-reported performance with observed member behavior, accounting for the complexity of dual-sided referral incentives and organic word-of-mouth overlap.</li> <li>Design and analyze geo experiments, holdouts, and platform lift studies to quantify incremental lift and separate true impact from correlation</li> <li>Build and maintain dashboards that give clear visibility into spend, CAC, funnel conversion, and downstream LTV by campaign</li> <li>Collaborate with Data Engineering to improve tracking, data quality, and the pipelines behind spend, click, and conversion data</li> <li>Translate complex analyses into clear, actionable recommendations for cross-functional leadership</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years of experience in referral programs and in marketing, growth, or product analytics. Experience in FinTech preferred.</li> <li>Experience with marketing campaign planning and sizing: comfortable working from business goals backward to estimate required spend, expected member volumes, and unit economics, with an understanding of how campaigns are operationally structured and executed</li> <li>Forecasting experience for a marketing or growth channel: building models that project forward-looking performance and communicating forecast uncertainty and scenario sensitivity to cross-functional stakeholders</li> <li>Strong experience designing and evaluating incrementality tests:  geo experiments, holdouts, and platform lift studies</li> <li>Working knowledge of causal inference methods including experiment design, holdout analysis, and techniques for isolating organic from incentive driven behavior</li> <li>Advanced SQL skills and proficiency in Python or R for analysis and modeling</li> <li>Experience building dashboards (e.g., Looker, Tableau, or similar BI tools) that drive stakeholder decision-making</li> <li>A strong understanding of attribution concepts and the challenges of measurement in a privacy-constrained, cross-device environment</li> <li>The ability to communicate complex findings clearly to both technical and non-technical partners and influence decisions with data</li> </ul> #LI-Hybrid #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>31:T2ed2,<h2>About the role</h2> We are hiring a Product Manager to join our AI & App Experience (AAX) team, with a focus on design systems. In this role, you’ll help shape the shared foundations that make it easier for teams across Chime to build consistent, intuitive, and high-quality member experiences. You’ll own product strategy and execution for design-system capabilities that sit at the intersection of product, design, and engineering. You’ll work across teams to understand where fragmented patterns, tooling, and workflows create friction, then turn those insights into scalable systems that improve both the quality of our app experience and the speed at which teams can build it. The base salary offered for this role and level of experience will begin at $196,000 and up to $255,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own the product vision, strategy, and roadmap for design-system capabilities within AAX, connecting platform investments to meaningful improvements in Chime’s member experience.</li> <li>Partner closely with Design and Engineering to evolve shared components, patterns, tooling, and infrastructure that enable teams to build cohesive app experiences more efficiently.</li> <li>Identify high-leverage opportunities to improve how product teams discover, adopt, and contribute to Chime’s design system, balancing consistency with the flexibility teams need to innovate.</li> <li>Develop a deep understanding of the needs of internal product builders and translate those needs into clear product priorities, requirements, and measurable outcomes.</li> <li>Drive alignment across multiple product areas, helping teams make thoughtful tradeoffs when shared platform needs, individual product needs, and longer-term experience quality intersect.</li> <li>Establish success measures for the design system, using quantitative and qualitative signals to understand adoption, developer and designer effectiveness, experience consistency, and business impact.</li> <li>Help define how emerging AI capabilities can improve the way Chime teams design, build, and maintain app experiences, where relevant to the design-system strategy.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8+ years of experience as a Product Manager.</li> <li>Product management experience owning complex products, platforms, or internal systems from strategy through execution in a technology environment.</li> <li>Experience working on design systems, developer platforms, UI frameworks, shared product infrastructure, or similarly horizontal capabilities used by multiple teams.</li> <li>A track record of translating ambiguous, cross-functional problems into a clear product strategy, prioritized roadmap, and measurable outcomes.</li> <li>Experience partnering deeply with Product Design and Engineering, with enough technical and design fluency to navigate component architecture, platform constraints, user experience tradeoffs, and implementation decisions.</li> <li>Experience driving adoption of a shared product or platform across multiple teams, including identifying user pain points and influencing stakeholders without relying on direct authority.</li> <li>Evidence of using data, research, and customer or internal-user feedback to prioritize investments and assess whether a product or platform is delivering meaningful value.</li> <li>Experience operating in environments where quality, consistency, scale, and speed all matter, and where product decisions require balancing near-term delivery with durable foundations.</li> </ul>  <div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>32:T33ed,<h2>About the role </h2> Chime’s Machine Learning Platform (MLP) team builds and operates the infrastructure, tooling, and developer experience that powers machine learning across the company. We enable data scientists and ML engineers to develop, train, deploy, and monitor models reliably and efficiently. As a Senior Software Engineer on the Machine Learning Platform team, you will design and build scalable systems spanning traditional machine learning and emerging AI workloads, including model training, feature computation, real-time inference, foundation-model access, evaluation, and agentic orchestration. You’ll work at the intersection of distributed systems, cloud infrastructure, applied machine learning, and AI product engineering. This role focuses on creating secure, reliable, and reusable platform capabilities that help teams choose the right approach, from conventional predictive models to LLM-powered and multi-step agentic systems, while maintaining strong standards for evaluation, observability, governance, privacy, and cost efficiency. The base salary offered for this role and level of experience will begin at $187,000.00  and up to $259,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Design, build, and operate scalable ML and AI infrastructure on AWS.</li> <li>Design and operate shared platform capabilities for LLM and agentic workloads, including model access, prompt and configuration lifecycle, retrieval, tool integration, state management, and workflow orchestration.</li> <li>Build evaluation frameworks for non-deterministic AI systems, including offline benchmarks, regression testing, online quality signals, human feedback, and failure analysis.</li> <li>Establish observability, reliability, and governance for models and agents, covering traces, model and prompt versions, tool calls, latency, token usage, quality, safety, privacy, and cost.</li> <li>Help teams make principled architecture decisions across traditional ML, LLM-powered applications, and agentic workflows, and contribute to the platform’s technical roadmap.</li> <li>Build distributed training, batch inference, and large-scale processing systems using frameworks such as Ray or Spark.</li> <li>Build and maintain infrastructure as code using Terraform.</li> <li>Support and evolve the feature store and feature pipelines.</li> <li>Develop data ingestion and streaming systems using technologies such as Kinesis, Kafka, Flink, or Spark.</li> <li>Improve CI/CD workflows for ML models, AI applications, and platform components.</li> <li>Partner closely with Data Science and ML Engineering teams to improve developer experience.</li> <li>Participate in on-call rotations to support production systems.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Knowledge of the machine learning development lifecycle, including data preprocessing, model training, evaluation, deployment, and monitoring.</li> <li>Experience designing distributed systems and large-scale data or compute platforms on AWS using frameworks such as Spark or Ray.</li> <li>5+ years of experience in ML or AI infrastructure, platform engineering, distributed systems, or production ML systems.</li> <li>Working knowledge of LLM application patterns such as retrieval-augmented generation, structured outputs, tool calling, agent orchestration, and evaluation of non-deterministic systems.</li> <li>Experience designing production systems that integrate ML or foundation models through reliable APIs, workflows, and data contracts.</li> <li>Hands-on experience with CI/CD pipelines, DevOps practices, and infrastructure as code.</li> <li>Experience with containerization and orchestration technologies such as Docker and Kubernetes.</li> <li>Strong programming skills in Python, Go, Scala, Java, or similar languages.</li> <li>Solid understanding of software engineering fundamentals, including testing, version control, code review, and observability.</li> </ul> Nice-to-have <ul> <li>Experience shipping LLM-powered or agentic systems to production.</li> <li>Experience with one or more of the following: model gateways, prompt lifecycle management, retrieval or vector search, tool execution, and agent orchestration frameworks.</li> <li>Experience building evaluation, tracing, and observability capabilities for non-deterministic AI systems.</li> <li>Familiarity with managed or self-hosted foundation model infrastructure, such as Amazon Bedrock, SageMaker, or equivalent platforms.</li> <li>Experience operating GPU-based workloads and optimizing training or inference performance and cost; CUDA experience is a plus.</li> </ul> #LI-Onsite #LI-WW1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>33:T29da,<h2>About the role</h2> You'd be joining the Data Infra team — a small, high-leverage team within Chime's Infrastructure Engineering org. We build and operate the foundational platform that Data Engineering relies on to run their workflows reliably at scale: from deploying Airflow and Flink environments to owning the DynamoDB and RDS infrastructure that powers Chime's data platform. This is a generalist role where you'll touch both pillars — the data engineering deployment layer and the storage layer — so you'll never be bored. If you get energy from building durable foundations that other engineers build on top of, this team is for you. The base salary offered for this role and level of experience will begin at $133,000.00 and up to $184,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Build and maintain deployment infrastructure for Data Engineering workflows, including Airflow, Flink, and chalk.ai environments</li> <li>Own and operate Chime's core storage technologies — DynamoDB and RDS — serving both data engineering and platform teams</li> <li>Write infrastructure-as-code using Terraform and manage workloads on Kubernetes in production</li> <li>Partner closely with Data Engineering to translate their needs into scalable, reliable infrastructure solutions</li> <li>Drive reliability improvements across the platform — observability, capacity planning, and operational hygiene</li> <li>Participate in the full lifecycle of infrastructure changes: design, build, test, and ship</li> <li>Help shape how the Data Infra team scales its practices as Chime grows</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>2–4 years of software engineering experience with a focus on infrastructure, platform, or backend systems</li> <li>Hands-on production experience with Terraform and Kubernetes </li> <li>Familiarity with AWS, particularly managed database services like DynamoDB and RDS</li> <li>Strong programming skills in Python or a similar language</li> <li>A systems-thinking mindset — you design for reliability, scalability, and maintainability from the start</li> <li>The ability to work autonomously on ambiguous problems and communicate clearly across teams</li> <li>Experience with data ingestion and ETL pipelines is a strong plus</li> </ul> #LI-AC2 #LI-Remote<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>34:T2d02,<h2>About the Role</h2> We are hiring a Chief of Staff / Head of Legal Operations to join our growing Legal team. This role sits at the intersection of executive strategy and legal department operations, driving organizational effectiveness at the highest level while building and running the operational backbone of the legal function. The ideal candidate is equally comfortable advising leadership on priorities and rolling up their sleeves to optimize legal workflows, vendor relationships and budgets. The base salary offered for this role and level of experience will begin at $148,000.00 and up to $205,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li>Serve as a trusted advisor and thought partner to the legal leadership team, ensuring alignment across strategic priorities</li> <li>Drive cross-functional initiatives from planning through execution, holding stakeholders accountable to deadline and deliverables</li> <li>Prepare materials for team meetings, leadership meetings and communications on behalf of the team</li> <li>Manage the cadence of meetings, offsites and strategic planning process</li> <li>Develop and track KPIs and metrics to measure legal department performance and demonstrate value to the business</li> <li>Design, implement, and continuously improve legal department processes, workflows, and systems (e.g., matter management, contract lifecycle management, e-billing)</li> <li>Own the legal department's budget, including forecasting, spend tracking, and outside counsel fee management</li> <li>Manage relationships with outside counsel and legal vendors, including negotiating rates and evaluating performance</li> <li>Manage the law enforcement and government response team, overseeing intake, triage, and response to subpoenas, warrants, and other government or law enforcement requests</li> <li>Support legal team hiring, onboarding, and resource planning</li> <li>Partner with legal, compliance, and security teams to escalate complex or sensitive requests.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>10+ years of experience in a combination of chief of staff, legal operations, management consulting, or law firm/in-house legal roles</li> <li>Ability to work with and manage team members at all levels while remaining</li> <li>proactive, resourceful, and efficient, with a high level of professionalism, collaboration and discretion</li> <li>Strong financial acumen, including budget management and vendor negotiation experience</li> <li>Strong familiarity with legal technology platforms (CLM, e-billing, matter management systems)</li> <li>Experience managing law enforcement or government request response processes (e.g., subpoenas, warrants, regulatory inquiries) preferred</li> <li>Exceptional communication skills, with the ability to synthesize complex information for executive audiences</li> <li>High degree of discretion and sound judgment in handling sensitive and confidential information</li> <li>Demonstrated ability to operate independently, prioritize ruthlessly, and drive results in ambiguous environments </li> </ul> #LI-Onsite #LI-BE1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>35:T32c3,<h2>About the role</h2> As a Senior Business Analyst, TPRM, you will support the assessment and ongoing oversight of third party relationships, including vendors and partners, throughout the third party risk management lifecycle. You will assess third party risk, conduct business due diligence, and coordinate additional risk assessments with cross-functional partners. You will help ensure risks are appropriately identified, documented, and addressed while working closely with business owners, risk partners, and Chime’s bank partners. This role requires strong analytical judgment, attention to detail, and the ability to manage multiple assessments and stakeholders. You will serve as a trusted partner to the business while contributing to the continued development and maturity of Chime’s TPRM program. The base salary offered for this role and level of experience will begin at $105,000.00 and up to $145,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to:</h2> <ul> <li>Review and challenge Inherent Risk Questionnaires (IRQs), working with business owners to understand vendor relationships, validate information, and determine appropriate inherent risk and criticality ratings.</li> <li>Coordinate due diligence activities with cross-functional risk partners and subject matter experts across areas such as Information Security, Privacy, Compliance, Enterprise Risk Management, and Legal.</li> <li>Conduct business due diligence, including reviews of corporate registration, reputational information, insurance coverage, and other relevant documentation, and coordinate additional activities such as background checks.</li> <li>Manage assigned third party assessments through completion, coordinating with business owners and cross-functional risk partners to address questions, follow up on outstanding requirements, and escalate concerns as appropriate.</li> <li>Facilitate vendor approval processes with Chime’s bank partners, including coordinating assessment information, responding to follow-up requests, and tracking approvals through completion.</li> <li>Identify and document issues arising from TPRM assessments and partner with relevant stakeholders to track third party risk issues and remediation activities through resolution.</li> <li>Support ongoing monitoring and periodic reassessments of third party relationships, including reviewing changes that may impact the inherent risk rating, criticality rating, or due diligence requirements. </li> <li>Clearly document TPRM assessments, risk decisions, and supporting rationale in accordance with program requirements.</li> <li>Provide guidance to business owners and stakeholders on TPRM requirements, processes, and expectations.</li> <li>Contribute to the continued development and maturity of the TPRM program through process improvements, tooling enhancements, reporting, and updates to policies, procedures, standards, and supporting documentation.</li> <li>Support internal audits, regulatory examinations, bank partner oversight, and other program activities as needed.</li> </ul> <h2>To thrive in this role, you have:</h2> <ul> <li>4+ years of experience in Third Party Risk Management, Vendor Risk Management, Operational Risk, Compliance, Audit, or a related risk management function.</li> <li>Experience with third party risk assessments, due diligence, and related third party risk management activities.</li> <li>Strong analytical and critical-thinking skills, with the ability to challenge information, identify gaps or inconsistencies, synthesize information from multiple sources, and make well-supported risk-based decisions.</li> <li>Strong stakeholder management and communication skills, with experience working across business owners, risk and control functions, and cross-functional teams.</li> <li>Strong organizational skills and the ability to manage multiple assessments, approvals, and competing priorities.</li> <li>Experience contributing to risk program initiatives such as process improvement, policy and procedure development, tooling enhancements, reporting, audit support, or similar activities.</li> <li>Familiarity with regulatory expectations and industry practices for third party risk management, including applicable interagency guidance.</li> <li>Experience in financial services, fintech, banking, or another regulated environment is preferred.</li> <li>Familiarity with Third Party Risk Management platforms, workflow tools, and reporting solutions is a plus.</li> </ul> #LI-Onsite #LI-LB1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>36:T29b9,<h2>About the role</h2> Chime's Growth Engineering team builds the member-facing experiences that move our business metrics, and we're scaling fast. We're looking for a full stack engineer who wants to own features end to end: the React and TypeScript interfaces members actually touch, the Rails services and APIs behind them, and the experiments that prove the work paid off. You'll influence architecture, ship across the stack, and maintain the ongoing health of the code. The base salary offered for this role and level of experience will begin at $164,000 and up to $227,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li>Design, develop, test, refactor and scale consumer product features end to end — from member-facing React/TypeScript interfaces through the services and APIs that power them</li> <li>Build strong, resilient APIs and partner with mobile engineers on the contracts behind our React Native app</li> <li>Rapidly prototype and launch A/B tests, then use the results to decide what ships, what iterates, and what gets killed</li> <li>Own the quality of what you ship end to end — page performance, funnel conversion, accessibility, and the instrumentation that tells you it's working</li> <li>Collaborate with product, design, data science, and marketing to understand member pain points and come up with solutions</li> <li>Proactively identify opportunities for improving the reliability and scalability of our systems</li> <li>Work across the engineering team to improve and uphold high technical standards</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years developing software in a production environment at scale</li> <li>Proven experience with a modern front-end framework (React or comparable) and a server-side framework (Ruby on Rails or comparable)</li> <li>Comfort with TypeScript and component-driven UI development</li> <li>Experience working with transactional databases and caching, and with client-side state and performance</li> <li>Experience running experiments — A/B tests, feature flags</li> <li>Exposure to architectural patterns of large, high-scale web applications</li> <li>Growth or consumer experience as an added plus</li> </ul>  #LI-Onsite #LI-AC2<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>37:T3102,<h2>About the Role</h2> Chime's Growth Engineering team is focused on building product experiences that directly move business metrics and help millions of people achieve financial progress. As a full stack Growth Engineer, you'll work across the stack - React and TypeScript on the front end, Rails and Go services behind it - to build features that drive member growth at Chime. You'll collaborate closely with product, design, data science, marketing, and analytics to experiment rapidly, drive measurable outcomes, and scale impactful solutions. This role is perfect for engineers who thrive in fast-moving environments, want to help define new products or experiments, and are passionate about helping Chime grow faster and smarter. The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Build and ship growth-focused consumer features end to end - React and TypeScript interfaces, the services and APIs behind them, and the experiments that measure them</li> <li>Collaborate cross-functionally with mobile, product, design, data science, and marketing teams to identify member pain points and opportunities</li> <li>Rapidly prototype and launch A/B tests, iterating on ideas that improve activation, conversion, and engagement</li> <li>Analyze the performance of features post-launch to inform future iterations and growth strategies</li> <li>Apply a metrics-driven mindset to decision-making and prioritize efforts based on member and business impact</li> <li>Improve reliability, scalability, and performance across the stack - from page load and funnel conversion on the client to latency and throughput in our services</li> <li>Contribute to a culture of technical excellence through mentorship, code reviews, and driving best practices</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>2+ years of experience building scalable software in production environments</li> <li>Proven experience with both a modern front-end framework (React or comparable) and a server-side framework (Ruby on Rails, Go, or comparable)</li> <li>Experience designing APIs and working with transactional databases and caching, plus client-side state, performance, and component-driven UI</li> <li>Comfort owning a feature across the full stack, and eagerness to learn the parts you haven't touched yet</li> <li>A product mindset with a strong bias toward experimentation, iteration, and measuring impact</li> <li>Exposure to large-scale architecture patterns and an appreciation for clean, maintainable code</li> </ul> #LI-Onsite #LI-AC2<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>38:T3130,<h2>About the Role</h2> As our Performance Creative Program expands, we're looking for an experienced Associate Creative Director to guide a team of designers, copywriters, and video editors in producing original creative based on insights, learnings, and strategic briefs. You'll operate as a player-coach — designing best-in-class creative yourself while mentoring and guiding the team. You’ll work closely with the Growth Producer, Creative Strategists, and Channel Managers to produce DR-minded content at scale across performance channels, and to drive performance improvements. You're equally comfortable concepting big ideas from scratch and executing final design, and you know how to translate brand identity into high-performing creative — not just optimize within it. You're AI-native in your approach to creative work, comfortable in prompting and directing AI tools to accelerate ideation and production without sacrificing craft or brand integrity. The base salary offered for this role and level of experience will begin at $145,000 and up to $200,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Give effective creative direction and feedback across three distinct disciplines — design, copywriting, and video editing — ensuring copy, visuals, and video work cohesively together, and catching mismatches in tone, pacing, or message before final delivery</li> <li>Concept original creative ideas and campaigns, not just execute against existing briefs — bringing fresh thinking rooted in cultural and social trends</li> <li>Partner cross-functionally with Channel Managers, Creative Strategists, and brand teams — helping shape sharper, more actionable briefs, understanding what creative is winning and why, and ensuring DR creative stays true to brand voice and identity while still driving KPIs</li> <li>Collaborate with external agency and freelance partners — briefing them clearly, giving timely creative direction and feedback on their work, and holding it to the same bar as in-house output</li> <li>Guide creative approach across the full range of performance channels — paid social, organic/owned, CTV, print</li> <li>Set a quality bar rooted in brand consistency and performance, not perfection — helping the team know when something's ready to ship versus when it needs another pass, given the speed and volume DR/growth work demands.</li> <li>Champion AI-assisted workflows: identify where generative AI tools can speed up ideation, scripting, storyboarding, rough-cut editing, and asset variation, and coach the team on effective prompting and tool use</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8-10+ years in performance creative, including experience leading, mentoring, or managing designers, copywriters, and/or video editors (player-coach experience preferred)</li> <li>Strong concepting and ideation skills in addition to design execution — proven ability to originate creative territories, not just produce against a given brief</li> <li>Multi-disciplinary fluency: working knowledge of short-form video editing (hooks, pacing, UGC-style production) and copywriting fundamentals (hooks, CTAs, tone) — enough to give sharp, credible feedback outside your core craft</li> <li>Deep fluency in cultural and social trends, and a track record of translating them into performance creative</li> <li>Experience balancing brand guidelines with performance requirements, partnering cross-functionally with brand/marketing teams</li> <li>Experience managing or directing external agency, freelance, or vendor creative partners</li> <li>Experience across print, in addition to Meta, TikTok, YouTube, Mobile, and Google</li> <li>Experience directing or being on set for lightweight, fast-turn UGC-style production shoots — not mandatory, but a plus.</li> <li>AI-native fluency: hands-on comfort prompting and directing AI tools (e.g., generative image/video, AI-assisted editing, script or copy drafting) to support ideation and production, with the judgment to know where AI speeds things up and where it doesn't — not mandatory, but a strong plus.</li> </ul> #LI-AM1 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>39:T3005,<h2>About the role</h2> Chime is looking for a Creative Director to shape what our brand looks, sounds and feels like — and to turn that into work people actually talk about. This is an in-house creative leadership role on our Brand & Creative Marketing team. You will set the creative vision for integrated campaigns and carry it through every expression of the brand: brand films and broadcast, social-first work, partnerships and activations, and the always-on content that keeps a brand present between campaigns. You will lead a small in-house team of art directors, designers and copywriters, and direct the external agencies, production companies and partners who help scale the work. We are looking for someone who thinks in platforms rather than executions — who can find the idea that holds up across a :30, a partnership, a feed and a retail moment. You should be comfortable pitching bold top-of-funnel brand work while understanding how the rest of the funnel earns it: campaigns that build awareness, move consideration and support conversion, and that stay honestly connected to what the business needs. The base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to </h2> <ul> <li>Set and evolve the creative vision for the Chime brand, and translate it into storytelling that drives awareness and consideration</li> <li>Lead integrated campaigns end to end — from platform and concept through production and final execution — across brand film and broadcast, social, partnerships, activations and owned channels</li> <li>Champion bold ideas, and make the case for them clearly to marketing, product and executive stakeholders</li> <li>Build creative that travels: social-first thinking, talent and partner collaborations, and moments designed to be shared rather than served</li> <li>Partner with brand, growth, product marketing and media leads so that campaign ideas hold up across the full funnel and are measurable against business goals</li> <li>Lead, mentor and grow a team of art directors, designers and copywriters, and set the standard for the quality of work the team ships</li> <li>Run creative reviews and brainstorms that raise the level of the idea, with clear direction and feedback people can act on</li> <li>Manage external creative agencies, production houses, and media and talent partners, and hold them to the same bar</li> <li>Use the tools that make a modern creative team faster — including AI in concepting, iteration and production — and help the team adopt what genuinely works</li> <li>Keep a sharp read on our members, the category and the cultural landscape, and let it shape the work</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8+ years in creative leadership, including at least 5 leading brand-level work</li> <li>A portfolio of consumer-facing campaigns you can walk us through — the strategic problem, the idea, and what happened</li> <li>At least one brand platform you built or meaningfully shaped that changed how people saw a company</li> <li>Experience in a creative agency environment, and the craft standard that comes with it</li> <li>Work that has run in more than one form: brand film or broadcast produced with agency and production partners, social-native work, and partnership or activation initiatives</li> <li>A track record leading and developing a small in-house creative team, and getting the best out of external partners</li> <li>Fluency across the funnel, including the view that lower-funnel work is a creative problem too</li> <li>Excellent communication and presentation skills — you can sell an idea into a skeptical room and explain why it is right</li> <li>Practical experience using AI tools in the creative process, and a point of view on where they help and where they do not</li> </ul> #LI-Hybrid #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>3a:T2f78,<h2>About the role</h2> Chime is on a mission to help millions of everyday people achieve financial progress — and we've built one of the strongest digital acquisition organizations in the industry to get there. The Director of Growth and Acquisition owns what comes next: leading the full digital acquisition portfolio — paid social, paid search, affiliate, YouTube, mobile and app networks, and emerging channels — while building the capabilities that define Chime's next chapter of growth. This is a leadership role, not a channel-management role. The foundation — building great teams, running healthy channels, and consistently delivering results — doesn't change. What changes is the mandate: this leader is accountable for delivering today's business while identifying and building tomorrow's growth engine, staying close enough to the ecosystem of platforms, agencies, and technology partners to bring new capabilities into Chime before they become table stakes. This role sits within Chime's newly evolved Media & Acquisition organization, alongside a Director of Media leading Offline, Media Planning, and MMM. Together, these two roles are being broadened in scope as Chime moves from a channel-by-channel model toward a more complete, portfolio-level view of how every marketing dollar creates value. The base salary offered for this role and level of experience will begin at $196,000.00 and up to $270,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own performance across Chime's full digital acquisition portfolio (paid social, paid search, affiliate, YouTube, mobile/app networks, and emerging channels), delivering ambitious growth, efficiency, and CAC targets.</li> <li>Make portfolio-level investment and prioritization calls across channels, talent, technology, and vendor partnerships, balancing near-term performance against long-term capability building.</li> <li>Lead and develop a team of experienced channel managers as a true player-coach — close enough to the work to challenge assumptions and unblock hard problems, but focused on multiplying impact through people and systems.</li> <li>Build new acquisition channels, partnerships, or technology-enabled growth motions — not just optimize the existing mix.</li> <li>Stay plugged into the external digital ecosystem — platforms, agencies, AI/martech vendors, startups — to identify opportunities before they're obvious and bring new capability into Chime early.</li> <li>Push the organization to rebuild how it works around AI: experimentation, creative production, media buying, and measurement — not just point-solution automation.</li> <li>Partner cross-functionally with Media Planning/MMM, Growth Product Marketing, Analytics, Risk, and Finance to align channel strategy to company-level growth and CAC goals.</li> <li>Represent Digital Acquisition in senior leadership forums, translating channel performance into business outcomes for Growth LT, EC, and Board-level audiences.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Experience leading a multi-channel digital acquisition or growth organization with meaningful business accountability — not only channel-level metrics.</li> <li>A demonstrated record of owning growth, efficiency, and business outcomes.</li> <li>Experience managing a significant media portfolio and making prioritization tradeoffs across channels, technology, and vendors.</li> <li>A leadership style that blends strategic range with hands-on credibility — comfortable operating as both strategist and player-coach.</li> <li>Experience building or scaling teams and developing future leaders.</li> <li>Comfort operating in a fast-moving, cross-functional, senior-executive-visible environment.</li> </ul> #LI-Onsite #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>3b:T32dc,<h2>About the role</h2> Chime is hiring a Director of Lifecycle Marketing Operations to build and run the operational engine behind everything we send to members: campaign execution, channel health and deliverability, the automation and platform layer, and the governance that keeps it all safe and high quality at scale. Most of that work is manual today. Your mandate is to make it faster, higher quality, and increasingly automated, with an agent-supported operation as the destination. You'll lead a growing execution team through an execution lead and a set of channel and platform specialists, and partner closely with MarTech, Growth Engineering, and the lifecycle strategy leads to turn strategy into live, high-quality messaging. This is a leadership role with real technical depth: you set the operational strategy and prioritize the work, and you go deep into the detail when it counts. The base salary offered for this role and level of experience will begin at $211,000 and up to $275,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own the Messaging Operations engine and set its operational strategy across campaign execution, channel health, deliverability, automation, and the platform layer — and own the metrics that say whether it's working: throughput, quality, speed to launch, deliverability, and channel health.</li> <li>Own the operational process end to end, from intake to launch: build, QA, deployment, and the standards that keep quality and speed high as volume grows.</li> <li>Drive the automation and AI-agent roadmap, taking the team from manual execution to supervising and governing automated workflows, and fold what you learn from experimentation into the wider Lifecycle roadmap.</li> <li>Own governance for everything that ships: channel standards, deliverability and compliance, and the QA model for automated and agent-driven sending, in a regulated environment where safe sending is non-negotiable.</li> <li>Own channel excellence across email, push, in-app, and SMS — health, analytics, opt-in/opt-out, and deliverability. Set the benchmarks the operation runs on, connect them to the business metrics leaders care about, and scout and pilot new channels before we need them.</li> <li>Build and lead a growing, increasingly technical team through an execution lead plus channel and platform specialists: set the structure, proactively source talent for your team and across Chime, set clear expectations, and give the team the context and room to own outcomes.</li> <li>Act as Lifecycle's primary stakeholder to MarTech on how we use the platform and what gets built on top of it, partner with Growth Engineering on the build, and work with the lifecycle strategy leads to turn their plans into live messaging.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8+ years in marketing or CRM operations, lifecycle execution, or martech, including 3+ years leading teams — with experience developing leads or managers, not only individual contributors.</li> <li>Deep expertise with engagement and CRM platforms (Braze or similar): campaign operations, journey architecture, automation, and the technical layer underneath.</li> <li>A strong track record in governance: setting and enforcing channel, deliverability, and compliance standards, and building the QA that keeps a high-volume operation safe.</li> <li>A real track record of building toward automation. You've scaled manual processes and have a clear point of view on where AI and agents fit in marketing operations.</li> <li>Deep channel health and deliverability expertise at scale: sender reputation, inbox placement, fatigue management, and opt-in/opt-out hygiene.</li> <li>Strong operational and analytical judgment. You run on metrics, can tell at a glance whether the engine is healthy, and balance speed against safe, compliant sending in a regulated environment.</li> <li>The influence to align peer Directors and VPs across Marketing, Engineering, and Product on shared standards, and the range to lead at altitude on strategy and transformation while translating the technical detail into a story each audience can act on.</li> </ul> <h2>Bonus points if you have</h2> <ul> <li>Experience standing up or scaling an automation or agent layer in a marketing or CRM context.</li> <li>Fintech or regulated-industry experience and the compliance instincts that come with it.</li> <li>Experience in a business where owned-channel volume is measured in millions of sends per week.</li> </ul> #LI-Onsite #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>3c:T3f4a,<h2>About the role</h2> Chime is looking for an engineering leader to help manage and guide one of the Cards engineering teams within the Spending, Saving & Investing (SSI) organization. SSI is on a mission to make Chime the top choice for everyday spending by building innovative, reliable, and member-first financial tools. We focus on driving active spend and usage, increasing reliability and availability, and delivering seamless, trusted experiences across cards, credit, money movement, saving and investing, deals, and transaction intelligence. Our work empowers members to manage their money with confidence, spend smarter, and improve their long-term financial health. We're hiring Tech Lead Managers (TLM) for multiple squads in Cards. TLMs at Chime manage a team of 3 to 5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team.  The base salary offered for this role and level of experience will begin at $199,000 and up to $275,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance</li> <li style="font-family: helvetica, arial, sans-serif;">Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health</li> <li style="font-family: helvetica, arial, sans-serif;">Write and ship code alongside your team, authoring pull requests that land in production</li> <li style="font-family: helvetica, arial, sans-serif;">Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.</li> <li style="font-family: helvetica, arial, sans-serif;">Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early</li> <li style="font-family: helvetica, arial, sans-serif;">Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad</li> <li style="font-family: helvetica, arial, sans-serif;">Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase</li> <li style="font-family: helvetica, arial, sans-serif;">Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture</li> <li style="font-family: helvetica, arial, sans-serif;">Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role</li> <li style="font-family: helvetica, arial, sans-serif;">Contribute to broader SSI and Chime engineering initiatives as a member of the engineering leadership team</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">2+ years in people management responsibilities.</li> <li style="font-family: helvetica, arial, sans-serif;">Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.</li> <li style="font-family: helvetica, arial, sans-serif;">A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output</li> <li style="font-family: helvetica, arial, sans-serif;">Experience supporting coaching members of your team around project execution, skill development, and career progression.</li> <li style="font-family: helvetica, arial, sans-serif;">Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.</li> <li style="font-family: helvetica, arial, sans-serif;">Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.</li> <li style="font-family: helvetica, arial, sans-serif;">A fascination in how to make teams and people thrive.</li> <li style="font-family: helvetica, arial, sans-serif;">Enjoyment in learning and diving into the deepest levels of how things work.</li> <li style="font-family: helvetica, arial, sans-serif;">The ability to motivate a team through delivery on aggressive schedules and goals.</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.</li> </ul> #LI-Onsite #LI-AC1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>3d:T3da3,<h2>About the role</h2> We are looking for a Principal Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization. The role will report into the People Partner team, and act as a strategic partner to People Partners cross-functional teams, balancing risk management, compliance, and cultural alignment while fostering a fair, inclusive, and consistent employee experience. The base salary offered for this role and level of experience will begin at $167,000 and up to $230,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.   <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts.</li> <li style="font-family: helvetica, arial, sans-serif;">Serve as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes.</li> <li style="font-family: helvetica, arial, sans-serif;">Conduct and oversee thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with Legal and company standards.</li> <li style="font-family: helvetica, arial, sans-serif;">Provide expert consultation to People Partners and business leaders on employee relations risks, employment law considerations, corrective action, and decision-making.</li> <li style="font-family: helvetica, arial, sans-serif;">Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes.</li> <li style="font-family: helvetica, arial, sans-serif;">Analyze ER data, complaint trends, and investigation outcomes to identify root causes, systemic issues, and emerging risks, and recommend preventative or scalable solutions.</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with People Partners to coach managers and leaders on effective conflict resolution, performance management, employee communications, and early intervention strategies.</li> <li style="font-family: helvetica, arial, sans-serif;">Collaborate closely with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes, alignment on policy interpretation, and consistency across the organization.</li> <li style="font-family: helvetica, arial, sans-serif;">Ensure employee relations programs and policies comply with federal, state, and local employment laws, and partner with Legal and Compliance to update policies, guidance, and training based on evolving legislation or workplace trends.</li> <ul> <li style="font-family: helvetica, arial, sans-serif;">Review and update employee handbook policies to ensure compliance with federal, state and local employment laws (e.g., EEO, FMLA, ADA, etc.).</li> <li style="font-family: helvetica, arial, sans-serif;">Manage the severance program; ensuring guidelines and policies are up to date. </li> <li style="font-family: helvetica, arial, sans-serif;">Oversee compliance externally with regulatory requirements (state reporting)</li> </ul> <li style="font-family: helvetica, arial, sans-serif;">Contribute to the continuous improvement of ER frameworks, investigation tools, training, and manager resources to strengthen organizational health and trust.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">10+ years in employee relations or HR business partnering, with increasing responsibility in complex, high-growth or matrixed environments.</li> <li style="font-family: helvetica, arial, sans-serif;">Bachelor’s degree in Human Resources, Business Administration, or related field preferred.</li> <li style="font-family: helvetica, arial, sans-serif;">Deep expertise in employment law and HR compliance</li> <li style="font-family: helvetica, arial, sans-serif;">Strong investigation, mediation, and problem-solving capabilities</li> <li style="font-family: helvetica, arial, sans-serif;">Proven ability to influence at senior levels and drive cross-functional alignment</li> <li style="font-family: helvetica, arial, sans-serif;">Exceptional written and verbal communication across diverse audiences</li> <li style="font-family: helvetica, arial, sans-serif;">Data-driven mindset for identifying ER trends and solutions</li> <li style="font-family: helvetica, arial, sans-serif;">Proven ability to use sound judgment to address multifaceted organizational challenges.</li> </ul> #LI-Hybrid #LI-WS1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>3e:T3350,<h2>About the role</h2> Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high. This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end. The base salary offered for this role and level of experience will begin at $139,000.00 and up to $193,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to:</h2> <ul> <li>Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one.</li> <li>Set the quality standard others calibrate to with defensible judgement calls.</li> <li>Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function.</li> <li>Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework.</li> <li>Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology.</li> <li>What you will own: <ul> <li>Vendor Management. You will lead, and support, a team of analysts.</li> <li>Vendor team quality. You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong.</li> <li>Risk trend analysis. You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands.</li> <li>Typology development. You document new and evolving schemes, make them teachable to the wider team, identify if opportunities in coverage are needed, and own the creation of coverage with partners as appropriate.</li> <li>Operational rollout of new coverage. When a new typology or scenario goes live, you design how it will be worked — routing, procedure, evidence standard, and quality checks — before the first alert lands.</li> <li>Procedures and documentation. You own the SOPs for your area and keep them in a state where a third party could read them cold and understand what we do and why.</li> <li>Audit and exam readiness. You prepare the operational side for internal audit, independent testing, and bank partner reviews, and you own remediation of findings assigned to operations through to closure.</li> </ul> </li> </ul> <h2>To thrive in this role, you have:</h2> <ul> <li>7+ years in financial crime, fraud, or risk investigations at a bank, fintech, payments company, or comparable regulated environment.</li> <li>Working command of BSA, the USA PATRIOT Act, OFAC requirements, and unusual/suspicious activity reporting standards — enough to explain not just the rule but why it exists.</li> <li>Deep experience across the transaction monitoring alert lifecycle at real volume, including the operational tradeoffs that come with it.</li> <li>Real typology depth across both money laundering and fraud — mule and money movement networks, first-party fraud, synthetic and stolen identity, scams and social engineering, elder financial exploitation, etc.</li> <li>Hands-on involvement in scenario tuning or threshold work alongside data or risk partners, with an understanding of what changing a threshold actually costs.</li> <li>Experience overseeing vendor or outsourced investigation teams.</li> <li>Judgment under volume. You can distinguish the case that deserves forty hours from the one that deserves forty minutes.  </li> <li>Comfort with sustained ambiguity. You will spend real time on hypotheses that do not pan out, and you need the judgment to know when to stop.</li> <li>Advanced SQL, and fluency with graph or link analysis tooling for mapping relationships at scale.</li> <li>CAMS, CFE, or equivalent certification preferred.</li> </ul> #LI-Onsite #LI-BE1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>3f:T293f,<h2>About the role</h2> We’re hiring a Lead Technical Sourcer to help hire exceptional engineers at Chime. In this role, you’ll partner closely with recruiters and engineering leaders to develop thoughtful sourcing strategies and engage hard-to-find talent at every level, from individual contributors to senior leadership. You’ll maintain a high bar for the candidate experience while mentoring other sourcers and strengthening how we identify and engage technical talent across Chime. The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Partner with recruiters and hiring managers to develop and execute sourcing strategies for a variety of technical and leadership roles</li> <li>Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, referrals, and other creative sourcing channels</li> <li>Serve as a strategic talent advisor by sharing market insights, calibrating candidate profiles, and recommending adjustments based on pipeline data</li> <li>Deliver a thoughtful, high-quality candidate experience throughout the hiring process</li> <li>Regularly track and analyze pipeline health, sourcing performance, and conversion data to ensure progress and inform internal stakeholders</li> <li>Identify opportunities to improve recruiting workflows and experiment with emerging tools, including AI-enabled recruiting technology</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>7+ years of technical sourcing experience</li> <li>Experience recruiting for engineering or other technical roles</li> <li>A strong understanding of technical roles, terminology, and engineering stacks</li> <li>Experience identifying and engaging niche technical talent across all levels, from individual contributors to senior leadership</li> <li>Experience partnering with recruiters and hiring managers to develop sourcing strategies and influence search direction</li> <li>Strong communication and candidate management skills</li> <li>Curiosity about emerging recruiting technologies, including experience experimenting with AI recruiting tools</li> </ul> #LI-Onsite #LI-BE1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>40:T32bb,<h2>About the Role</h2> We're hiring a Program Manager to help shape how Chime delivers a high-quality, high-trust experience for our members. This role will focus on product, policy, and process excellence across high-trust member-facing experiences across Chime's products and services. As our Program Manager, you'll uncover friction across the member and agent journey, turn data into actionable insights, and drive scalable operational improvements. You'll partner closely with Product, Risk, and other key business functions to ensure new features and policies are launched in a way that protects our members and empowers our agents. This is a high-visibility role with direct impact on CSAT, resolution rates, contact reduction, operational efficiency, and member trust. The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own and maintain process documentation (SOPs, journey maps, knowledge base content)</li> <li>Drive operational excellence by streamlining and automating agent functions</li> <li>Identify friction points across the member and agent journey and implement scalable solutions</li> <li>Influence cross-functional roadmaps using data-driven insights</li> <li>Partner with various cross-functional teams such as Product, Legal, Risk, Vendor Ops, Quality, and Learning to optimize agent performance</li> <li>Ensure operational readiness and assess support impact for new features and policy changes</li> <li>Lead initiatives that measurably improve CSAT, resolution rates, and contact rate</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years leading end-to-end programs in Customer Experience, Operations, or Product</li> <li>Experience operating in regulated environments with strong compliance awareness</li> <li>Demonstrated cross-functional partnership across Product, Compliance, Risk, and Ops</li> <li>Strong analytical skills and experience using Looker, Tableau, Power BI, or similar tools</li> <li>Proven ability to break down complex problems and influence roadmap direction</li> <li>Experience building scalable processes that improved member experience metrics</li> <li>Strong executive communication and stakeholder influence skills</li> </ul> <h2>Nice-to-have</h2> <ul> <li>PMP certification</li> <li>MBA</li> <li>Consulting background</li> <li>Regulatory/compliance domain expertise</li> </ul> #LI-AM1 #LI-Remote<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>41:T2dd2,<h2>About the Role</h2> Chime is seeking a Senior Program Manager to join our Enterprise Program Management Office (EPMO), supporting the execution of high-priority, high-visibility, cross functional initiatives that shape Chime’s strategic direction, handpicked as mission critical by our C-Suite. You’ll work across the entirety of Chime – Product, Engineering, Marketing, Operations, Compliance and more – to fully embed and drive the organizational backbone of this work by eliminating risks, ensuring clear communication and driving decisions that enable Chime’s strategy. If you thrive in ambiguity, love solving hard problems, and have a track record of cross-functional impact, this is your chance to progress business strategy at one of the fastest-growing companies in FinTech.  The base salary offered for this role and level of experience will begin at $138,000 and up to $190,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to:</h2> <ul> <li>Lead large-scale, enterprise-wide programs that are high stakes, high impact, and highly visible across Chime.</li> <li>Translate ambiguous company priorities into clear program strategies, milestones, decision paths, and execution plans.</li> <li>Be self-driven and drive end-to-end ownership of cross-cutting strategic, cross-functional projects and programs in a dynamic, fast-paced environment</li> <li>Proactively identify program risks, dependencies, and changing circumstances, partnering with stakeholders to mitigate issues before they impact outcomes.</li> <li>Build influential big picture storylines and communicate these narratives to build buy-in, adoption and drive results </li> <li>Partner directly with senior leaders and cross functional teams to drive accountability, accelerate progress, solve hard scaling initiatives</li> <li>Leverage AI and emerging tools to improve program management workflows, decision-making, communication, and team effectiveness.</li> </ul> <h2>To thrive in this role, you have:</h2> <ul> <li>A Bachelor's Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role.</li> <li>Exceptional ability devising simple, scalable solutions to complex problems, complemented by outstanding program management skills</li> <li>Deep experience in improving cross-functional operations & scaling systems</li> <li>Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to C-Suite and Senior leaders across different teams, such as product, engineering, and marketing</li> <li>Demonstrated success in highly cross-functional settings and ability to thrive in influence without authority environments</li> <li>Skilled at managing change and multiple workstreams at once</li> <li>Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance, including proactive risk identification and mitigation strategies.</li> <li>Strong planning, prioritization, and multi-workstream management skills</li> <li>Eagerness to leverage AI to enable you & Chime to work smarter, faster and more efficiently </li> <li>You might have an MBA, PMP or experience working in Fintech</li> </ul> #LI-Onsite #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>42:T32b9,<h2>About the Role</h2> We're hiring a Sr. Program Manager to help shape how Chime delivers a high-quality, high-trust experience for our members. This role will focus on product, policy, and process excellence across high-trust member-facing experiences across Chime's products and services. As our Program Manager, you'll uncover friction across the member and agent journey, turn data into actionable insights, and drive scalable operational improvements. You'll partner closely with Product, Risk, and other key business functions to ensure new features and policies are launched in a way that protects our members and empowers our agents. This is a high-visibility role with direct impact on CSAT, resolution rates, contact reduction, operational efficiency, and member trust. The base salary offered for this role and level of experience will begin at $138,000 and up to $190,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own and maintain process documentation (SOPs, journey maps, knowledge base content)</li> <li>Drive operational excellence by streamlining and automating agent functions</li> <li>Identify friction points across the member and agent journey and implement scalable solutions</li> <li>Influence cross-functional roadmaps using data-driven insights</li> <li>Partner with various cross-functional teams such as Product, Legal, Risk, Vendor Ops, Quality, and Learning to optimize agent performance</li> <li>Ensure operational readiness and assess support impact for new features and policy changes</li> <li>Lead initiatives that measurably improve CSAT, resolution rates, and contact rate</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years leading end-to-end programs in Customer Experience, Operations, or Product</li> <li>Experience operating in regulated environments with strong compliance awareness</li> <li>Demonstrated cross-functional partnership across Product, Compliance, Risk, and Ops</li> <li>Strong analytical skills and experience using Looker, Tableau, Power BI, or similar tools</li> <li>Proven ability to break down complex problems and influence roadmap direction</li> <li>Experience building scalable processes that improved member experience metrics</li> <li>Strong executive communication and stakeholder influence skills</li> </ul> <h2>Nice-to-have</h2> <ul> <li>PMP certification</li> <li>MBA</li> <li>Consulting background</li> <li>Regulatory/compliance domain expertise</li> </ul> #LI-AM1 #LI-Remote<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>43:T2eea,<h2>About the role</h2> We’re hiring a Design Director to lead Product Design across our Spending, Savings, and Investing experiences. You’ll shape how millions of members interact with their money every day—from the experiences they rely on most often to the ones that help them build toward what’s next. This role calls for a leader who pairs exceptional visual craft with strong product thinking. You’ll set a high bar for how our products look, feel, and work; build a clear design vision across a connected portfolio; and lead a talented team of designers in turning complex financial experiences into products that feel simple, intuitive, and distinctly Chime. You’ll partner closely with Product, Engineering, Research, Content Design, Data, and Brand to make that vision real. The base salary offered for this role and level of experience will begin at $242,000 and up to $335,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Set the design vision and quality bar across our Spending, Savings, and Investing experiences, creating products that feel cohesive, intuitive, and unmistakably Chime.</li> <li>Lead, coach, and develop a team of product designers, helping them strengthen their craft, expand their impact, and do the best work of their careers.</li> <li>Bring a strong point of view on visual and interaction design, using your craft expertise to push the work from good to exceptional while empowering designers to own the solutions.</li> <li>Partner with Product and Engineering leaders to shape strategy, identify the highest-impact opportunities, and translate ambitious ideas into compelling member experiences.</li> <li>Think across individual features and journeys to create a connected product experience, balancing immediate member needs with a longer-term design vision.</li> <li>Use research, customer insights, data, and experimentation to understand what matters to our members and guide design decisions.</li> <li>Champion design excellence across Chime, contributing to the evolution of our product language, design systems, critique culture, and broader design practice.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Experience leading and developing high-performing product design teams responsible for complex, consumer-facing digital products.</li> <li>A portfolio or body of work that demonstrates exceptional visual and interaction design craft, alongside the ability to translate that standard into the work of a broader team.</li> <li>A track record of creating and delivering compelling design visions across multiple products, journeys, or interconnected experiences.</li> <li>Deep product design expertise and the judgment to move comfortably between high-level strategy and the details that make an experience exceptional.</li> <li>Experience partnering with senior Product and Engineering leaders to influence product strategy and deliver meaningful customer and business outcomes.</li> <li>Experience building strong design teams through coaching, feedback, critique, and talent development.</li> <li>The ability to communicate a clear design point of view, bring people along with your thinking, and create clarity in complex or ambiguous spaces.</li> </ul> #LI-TP1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>44:T31c0,<h2>About the Role</h2> The Applied AI team's job is to make AI a trusted co-pilot for every Chimer — so Chime moves faster and builds better. As Program Manager, AI Enablement, you own the programs that make that happen: the networks, resources, and rhythms that move Chimers from knowing AI tools exist to actually changing how they work.  This is a program ownership role, not a coordination role. You come in with a problem and a scope, and you come back with the shape: narrative, roadmap, milestones, success metrics, operating cadence. The programs you run should be able to survive a week without you. The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to:</h2> <ul> <li>Own cross-functional AI enablement programs end-to-end: design, operating cadence, stakeholder activation, and fluency outcomes</li> <li>Go deep on workflow problems before proposing solutions — spend time understanding what's actually slowing teams down, then design programs and tools that address the root cause</li> <li>Partner directly with teams to build AI-enabled solutions — not just roll them out, but get hands-on in the design and build alongside the people doing the work</li> <li>Set the health model for your programs from day one — success metrics, milestones, and status that lives on shared surfaces without anyone having to ask</li> <li>Drive adoption of AAI-built tools and resources so Chimers can level up without going through AAI every time</li> <li>Build and maintain self-serve enablement resources (e.g., playbooks, golden paths) that orgs can use independently</li> <li>Lead change management for AI enablement work — training, comms, and activation that shifts behavior, not just awareness</li> <li>Build documentation and governance into programs from the start, so nothing depend on you being in the room</li> <li>Measure whether Chimers are actually working differently (fluency progression, adoption signals, and productivity tied to company goals) and report that to leadership</li> <li>Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime.</li> </ul> <h2>To thrive in this role, you have:</h2> <ul> <li>5+ years of experience in program or project management, preferably in a fast-paced tech environment.</li> <li>Experience taking ambiguous problems and building a program around them; narrative, roadmap, milestones, and operating cadence without waiting for structure to be provided</li> <li>History of driving behavior change, not just program completion, and the judgment to know the difference between a launch and a result</li> <li>Hands-on experience building or automating workflows using AI tools — able to walk through something personally built, what broke, and what changed as a result.</li> <li>Experience owning large, distributed programs without direct authority over participants, and keeping them activated and accountable</li> <li>Communication habits that keep stakeholders informed without them having to ask — status on shared surfaces, not surfaced reactively</li> <li>Experience defining program health models upfront: success metrics, milestones, and measurement built in before launch, not retroactively</li> <li>Comfort spending time in a problem before designing a solution</li> <li>Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, etc)</li> <li>Preferred qualifications <ul> <li>Experience running ambassador, champion, or CoE programs; groups where you had no direct authority over participants but were accountable for their activation and outcomes</li> <li>Background in enablement, L&D, or change management in a technology environment</li> <li>Experience in an internal AI or enterprise AI adoption role</li> <li>Hands-on experience with AI tooling (e.g., ChatGPT, Glean, Claude, Cursor, Gemini)</li> <li>Background in product operations, business operations, or technical program management.</li> <li>Working knowledge of AI governance or Responsible AI principles.</li> </ul> </li> </ul> #LI-Onsite #LI-LB1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>45:T3450,<h2>About the Role</h2> We are hiring for a Sr. Product Marketing Manager to lead go-to-market for our Trust and Safety portfolio. Millions of people trust Chime with their financial lives, and you’ll shape how we talk about the products that keep them safe, turning security capabilities members rarely think about into protections they understand, adopt and value. This is an individual contributor role reporting to the Head of Product Marketing, Lending, Trust & Safety You’ll partner closely with Product, Risk, Legal, and Brand to shape product narratives, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations. The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Own and execute go-to-market strategy for Chime’s Trust & Safety suite, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches</li> <li style="font-family: helvetica, arial, sans-serif;">Develop clear, differentiated positioning and messaging that drives customer understanding and adoption</li> <li style="font-family: helvetica, arial, sans-serif;">Drive cross-functional alignment across Product, Risk, Brand, Analytics and Legal to ensure cohesive execution</li> <li style="font-family: helvetica, arial, sans-serif;">Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis</li> <li style="font-family: helvetica, arial, sans-serif;">Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">6–10+ years of experience in product marketing with at least 3+ years of regulated financial services experience</li> <li style="font-family: helvetica, arial, sans-serif;">Proven track record of owning end-to-end go-to-market strategy for products or features</li> <li style="font-family: helvetica, arial, sans-serif;">Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development</li> <li style="font-family: helvetica, arial, sans-serif;">Experience partnering cross-functionally with Product, Growth, Risk, Brand, Analytics, Legal and Compliance</li> <li style="font-family: helvetica, arial, sans-serif;">A demonstrated ability to lead through influence and drive cross-functional alignment and execution  </li> <li style="font-family: helvetica, arial, sans-serif;">The ability to translate complex product capabilities into clear, compelling customer narratives</li> <li style="font-family: helvetica, arial, sans-serif;">A strong analytical mindset with experience using data to inform strategy and measure impact</li> </ul> #LI-Onsite #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>46:T2d20,<h2>About the role</h2> We’re seeking a Web Experience Visual Designer to elevate the Chime.com web experience. In this role, you’ll drive the visual vision and execution of user-centric design solutions that are informed by data and consumer insights, grounded in accessibility and web UX best practices, focused on performance journeys and aligned with brand integrity. You’ll lead cross-functional design efforts and mentor designers and writers alike. You’ll work closely with marketing, product, content, and engineering to shape intuitive, engaging, and high-performing web journeys that meet both user and business goals. The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Lead Visual and Experience design for high-impact web projects, from concept to implementation—including responsive page design, navigation systems, conversion flows, and content frameworks.</li> <li>Translate complex business and product requirements into user-friendly, accessible, and visually compelling experiences.</li> <li>Collaborate cross-functionally with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive, goal-oriented web experiences.</li> <li>Drive the use of design systems and component libraries to ensure consistency and scalability across platforms.</li> <li>Champion UX best practices and accessibility standards (WCAG/AA) across all web initiatives.</li> <li>Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions.</li> <li>Mentor junior designers and content specialists, helping evolve the team’s craft and strategic thinking.</li> <li>Contribute to the development and evolution of UX/UI standards, design principles, and collaborative processes.</li> <li>Stay current on web trends, design tools, and industry innovations to continuously push creative and technical boundaries.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years of experience in visual or product design, with a focus on web and responsive platforms, preferably with a B2C/D2C services company.</li> <li>Strong portfolio showcasing thoughtful interaction design, visual design, and end-to-end user flows.</li> <li>Expertise in Figma and proficiency with design systems, component libraries, and modern collaboration tools.</li> <li>Deep understanding of UX methodologies, content strategy, accessibility (WCAG/AA), and human-centered design.</li> <li>Experience in developing multi-media, dynamic, and engaging web experiences </li> <li>Excellent communication and storytelling skills to articulate design decisions across levels and disciplines.</li> <li>Experience working in agile, cross-functional teams with iterative design and development cycles.</li> <li>Highly proactive, self-directed, and comfortable managing multiple projects in a fast-paced environment.</li> <li>Understanding and familiarity of leading relevant AI tools.</li> </ul> #LI-Onsite #LI-LB1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>47:T3339,<h2>About the role</h2> Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization — the team building the next generation of the Chime member experience. AAX owns Jade, Chime’s AI-powered financial assistant, our AI platform infrastructure as well as the core app experiences and shared design system.  In this role, you’ll own the multi-quarter strategy for AAX engineering, translating company priorities into scalable plans across these teams. You’ll build and lead a bench of TLM (tech leader managers) and senior technical staff, set the technical bar for how Chime builds AI-native, member-facing products, and partner with Product, Design, Data Science, and our Risk team to shape where AAX invests next.  This is a role for a leader who is equally comfortable setting long-range technical vision and staying close enough to the details to guide hard architectural calls — someone who has helped build or scale AI/LLM-powered consumer products and knows how to grow the engineering leaders around them. The base salary offered for this role and level of experience will begin at $269,000.00 and up to $373,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li>In partnership with our product team you will own the multi-quarter strategy for AAX engineering, translating company and product priorities into our roadmap plans across consumer facing AI experiences, AI Platform, App Journey, and Design Systems.</li> <li>Build, lead, and hire a high-caliber leadership bench of highly technical leaders/IC’s as well as building a team culture that exemplifies a builder mindset.</li> <li>Partners with your team to set technical direction for the org, driving architectural alignment across our consumer facing AI experiences, AI Platform, App Journey, and Design System.  </li> <li>You will continue to drive our AI-native engineering culture: setting the bar for how LLM-powered features get shipped safely at scale.</li> <li>Own engineering’s strategic role in product direction, partnering with Product, Design, Data Science, and Risk leadership to shape roadmaps, challenge assumptions, and integrate platform and member value into long-range plans</li> <li>Represent AAX and engineering more broadly in cross-functional and executive forums, connecting the org’s work to company-wide strategy and outcomes</li> <li>Cultivate a  high-performing culture across the org, modeling Chime’s values and ensuring strong talent, performance, and career development practices on every team</li> <li>Ensure the org maintains strong operational practices — on-call, monitoring, and incident response — for every service/experience the team owns</li> <li>Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations</li> <li>A track record of building and scaling AI/LLM-powered consumer products, with the technical depth to guide future investments and technical direction.</li> <li>Experience hiring, developing, and retaining engineering leaders (TLM’s and Staff+ ICs), and building leadership pipelines and succession plans</li> <li>Strong technical fundamentals across relevant parts of the stack (e.g., React Native, Python or Ruby on Rails, GraphQL, distributed systems) and the judgment to know where to go deep</li> <li>Demonstrated ability to translate company and product strategy into multi-quarter engineering plans, and to adapt org design as priorities and scale evolve</li> <li>Excellent executive communication skills — you can craft a compelling narrative that connects org strategy to business outcomes for senior leaders and cross-functional partners</li> <li>Experience partnering closely with Product, Design, Data Science, and Risk/Compliance functions in a regulated or high-trust environment (fintech experience a strong plus)</li> <li>AI-native fluency and a genuine interest in AI-native ways of working, with a track record of fostering that practice across teams rather than treating it as someone else’s job</li> <li>The desire to make a huge difference at a growing company, and the ability to motivate teams through delivery on aggressive schedules and goals</li> </ul> #LI-JC1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>48:T28eb,<h2>About the role</h2> We’re hiring a Lead Technical Recruiter to help hire exceptional engineers at Chime. In this role, you’ll work closely with engineering leaders and hiring teams to run thoughtful, high-quality searches and deliver a strong candidate experience from first conversation through close. You’ll own the full recruiting lifecycle—from sourcing through offer—and help ensure our hiring processes run smoothly and efficiently as we continue building the team. The base salary offered for this role and level of experience will begin at $130,000.00 and up to $180,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li>Own full-cycle recruiting for technical roles from sourcing through offer acceptance</li> <li>Deliver a thoughtful and high-quality candidate experience throughout the hiring process</li> <li>Build strong technical talent pipelines through proactive sourcing and outreach</li> <li>Work closely with hiring teams to run structured, efficient interview processes</li> <li>Track pipeline health and recruiting metrics to ensure consistent progress across searches</li> <li>Partner cross-functionally with recruiting and People team members—including recruiting coordinators, sourcers, and people partners—to support smooth and effective hiring processes</li> <li>Identify opportunities to improve recruiting workflows and experiment with emerging tools, including AI-enabled recruiting technology</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>7+ years of full-cycle technical recruiting experience</li> <li>Experience recruiting for engineering or other technical roles</li> <li>Ability to own searches end-to-end including sourcing, screening, and closing</li> <li>Strong understanding of technical terminology, languages, and engineering stacks</li> <li>Experience sourcing and engaging technical talent through multiple channels</li> <li>Strong communication and candidate management skills</li> <li>Curiosity about emerging recruiting technologies, including experience experimenting with AI recruiting tools</li> </ul> #LI-Onsite #LI-BE1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>49:T56ac,<h2>About the role</h2> Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes. We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable. As a Senior Software Engineer in Lending, you’ll work at the seam between member-facing products and the platforms that make them possible. This is a role for engineers who want to own more than a single service or feature area. You’ll lead technical initiatives that cut across products, platforms, and partner teams, helping shape how Lending evolves as a system, not just how one team ships. You’ll design and build backend systems where correctness, reliability, speed, and operational rigor matter deeply. You’ll partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to turn ambiguous opportunities into durable solutions, influence technical direction across team boundaries, and help raise the bar for how Lending engineers build together. The base salary offered for this role and level of experience will begin at $164,000 and up to $259,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>Why join Lending?</h2> <h3>Work on systems that matter</h3> The products and platforms we build directly impact millions of members and sit at the center of Chime’s mission to help everyday people unlock financial progress. The problems are complex, the stakes are real, and the work matters. <h3>Own a bigger surface area</h3> This role is designed for engineers who want broader scope. You won’t be limited to a narrow feature lane. You’ll work across product experiences and shared infrastructure, helping connect strategy, systems, and execution across Lending. <h3>Build where product and platform meet</h3> Some of the most interesting engineering work happens in the seams: where member experience depends on credit strategy, where product velocity depends on platform leverage, and where financial correctness meets business speed. This role sits in the middle of those seams and gives you meaningful influence over how they scale. <h3>Operate in a fast-moving, high-accountability environment</h3> Lending is a fast-paced fintech environment where we care about moving quickly and building well. We value thoughtful design, strong engineering judgment, high-quality code, and operational excellence. We also actively use AI where it can improve quality, speed, and leverage. <h3>Grow your technical leadership</h3> At L5, you’ll be expected to do more than deliver strong execution. You’ll lead through ambiguity, drive alignment across teams, shape architecture and engineering patterns, and improve how the org operates over time. This is a strong role for engineers who want to expand their influence and prepare for even larger technical scope. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Lead end-to-end architecture and delivery of backend systems that connect member-facing lending products with shared platforms such as Credit Risk, Capital Markets, Repayments, servicing, and core financial systems</li> <li style="font-family: helvetica, arial, sans-serif;">Drive complex, cross-team initiatives from problem definition through architecture, implementation, rollout, and iteration, especially where multiple teams or domains need to move in sync</li> <li style="font-family: helvetica, arial, sans-serif;">Own technical problems with real business and member impact, and bring structure, momentum, and clarity when the path is not obvious</li> <li style="font-family: helvetica, arial, sans-serif;">Define and evolve APIs, integration patterns, and data contracts so product teams can move faster without compromising safety, correctness, or reuse</li> <li style="font-family: helvetica, arial, sans-serif;">Design for scale, resiliency, observability, and operational excellence, with strong handling of failures, retries, reconciliation, auditability, and edge cases</li> <li style="font-family: helvetica, arial, sans-serif;">Identify opportunities to turn one-off product needs into reusable platform capabilities that unlock future velocity across Lending</li> <li style="font-family: helvetica, arial, sans-serif;">Partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to translate ambiguous problems into practical, high-leverage technical solutions</li> <li style="font-family: helvetica, arial, sans-serif;">Influence how product and platform teams work together by clarifying ownership, reducing integration friction, and improving the quality of technical decision-making across boundaries</li> <li style="font-family: helvetica, arial, sans-serif;">Participate in on-call and incident response, and lead efforts to turn production lessons into lasting improvements in systems, tooling, and engineering practices</li> <li style="font-family: helvetica, arial, sans-serif;">Mentor other engineers through design reviews, technical feedback, and hands-on partnership, helping raise the leadership capacity of the broader org</li> <li style="font-family: helvetica, arial, sans-serif;">Contribute to roadmap and strategy conversations by identifying where platform investments can unlock multiple product outcomes over time</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">8+ years of experience building and operating production software at scale, with a strong track record of owning backend systems end-to-end</li> <li style="font-family: helvetica, arial, sans-serif;">Strong backend engineering fundamentals, ideally with Ruby on Rails or a comparable framework, and experience building APIs and distributed systems in production</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with transactional databases, asynchronous processing, caching, and large-scale application architecture</li> <li style="font-family: helvetica, arial, sans-serif;">Strong system design judgment and the ability to make sound tradeoffs across correctness, scalability, resiliency, speed, and long-term maintainability</li> <li style="font-family: helvetica, arial, sans-serif;">A track record of leading complex projects that span multiple teams, systems, or business workflows</li> <li style="font-family: helvetica, arial, sans-serif;">Experience working in fintech, lending, banking, payments, risk, or other high-integrity domains where correctness, traceability, and operational rigor matter deeply</li> <li style="font-family: helvetica, arial, sans-serif;">A high-ownership mindset and comfort operating in ambiguity, including the ability to create clarity, drive alignment, and move important work forward without waiting for perfect structure</li> <li style="font-family: helvetica, arial, sans-serif;">Strong communication and collaboration skills, with the ability to influence across engineering and cross-functional teams in a low-ego, effective way</li> <li style="font-family: helvetica, arial, sans-serif;">A product mindset and strong instincts for connecting technical decisions to member experience and business outcomes</li> <li style="font-family: helvetica, arial, sans-serif;">Experience mentoring engineers and helping teams raise the bar on design quality, testing, operational excellence, and engineering ownership</li> <li style="font-family: helvetica, arial, sans-serif;">Curiosity, sound judgment, and a genuine desire to understand systems deeply and improve them over time</li> </ul> <h2>Nice-to-have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Experience with lending or credit systems such as underwriting, eligibility, line assignment, limits, repayments, collections, servicing, or decisioning</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with financial platform domains such as capital markets workflows, reconciliations, ledgering, accounting interfaces, partner integrations, or bank integrations</li> <li style="font-family: helvetica, arial, sans-serif;">Familiarity with experimentation, analytics, and data-informed systems used to safely evolve decisioning and product strategy over time</li> <li style="font-family: helvetica, arial, sans-serif;">Experience helping product teams adopt shared platform capabilities through strong APIs, abstractions, internal tooling, or platform patterns</li> </ul> #LI-AC2 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>4a:T4697,<h2>About the role </h2> The Senior Analyst, Financial Crimes & Identity Quality is responsible for performing and helping lead quality reviews across Financial Crimes and Identity workflows, including the quality of unusual banking transaction investigations by reviewing customer account activity in order to identify and evaluate atypical activity. This role evaluates completed investigations, supporting documentation, and case decisions across AML, fraud, KYC/CDD, watchlist, negative news, and EDD to validate accuracy, completeness, consistency, and adherence to applicable policies, procedures, regulatory requirements, and bank partner expectations. The base salary offered for this role and level of experience will begin at $112,000.00, and up to $155,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Lead complex quality assurance sampling and reviews across Financial Crimes and Identity workflows, including Transaction Monitoring no-file and UAR alerts, bank referrals, fraud referrals, KYC/CDD, watchlist, negative news, and EDD reviews.</li> <li style="font-family: helvetica, arial, sans-serif;">Review customer account activity, investigative narratives, supporting documentation, case decisions, and supporting evidence to validate the accuracy, completeness, and sufficiency of completed investigations.</li> <li style="font-family: helvetica, arial, sans-serif;">Leverage data and quality findings to identify anomalies, quality trends, root causes, and emerging risks across internal and BPO/vendor investigative work.</li> <li style="font-family: helvetica, arial, sans-serif;">Identify, document, and communicate quality findings in a clear and actionable way, including defects, policy interpretation gaps, coaching themes, and opportunities to strengthen consistency across Financial Crimes and Identity.</li> <li style="font-family: helvetica, arial, sans-serif;">Deliver QA feedback and coaching to investigators, QA peers, BPO/vendor teams, and BPO/vendor leadership; help facilitate calibration sessions and champion a quality-first mindset by translating quality trends into clear expectations, coaching strategies, and practical accountability routines.</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with Financial Crimes, Identity, Risk, Bank Partner, and vendor operations teams to support procedure updates, quality expectations, and operational improvements.</li> <li style="font-family: helvetica, arial, sans-serif;">Produce quality reporting and insights that help leadership understand trends, review consistency, and areas where process or control improvements may be needed.</li> <li style="font-family: helvetica, arial, sans-serif;">Navigate complex policy interpretation, and edge-case decisioning, and raise concerns or proposed solutions when quality or risk gaps are identified.</li> <li style="font-family: helvetica, arial, sans-serif;">Lead or support QA projects, readiness for new or changing workflows, case reviews, and other job related duties or special projects as assigned.</li> <li style="font-family: helvetica, arial, sans-serif;">Approximately 10% travel may be required.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">4+ years banking, risk management, or fraud detection/investigation experience.</li> <li style="font-family: helvetica, arial, sans-serif;">ACAMS certification is a plus</li> <li style="font-family: helvetica, arial, sans-serif;">Prior experience with Fraud and/or AML investigations, with a preference for both, including the ability to identify potential unusual activity, draft/review Unusual Activity Reports, review no-file decisions, and train or coach others on these processes.</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with KYC/Identity workflows, including CDD, watchlist screening, negative news, and EDD.</li> <li style="font-family: helvetica, arial, sans-serif;">Prior quality assurance or quality control experience within Financial Crimes, AML, Fraud, Identity, or a related compliance function.</li> <li style="font-family: helvetica, arial, sans-serif;">Experience working with BPO/vendor investigation teams, including reviewing quality outcomes, driving calibration, and providing feedback or coaching.</li> <li style="font-family: helvetica, arial, sans-serif;">Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high volume environment.</li> <li style="font-family: helvetica, arial, sans-serif;">Effective analytical and problem solving skills, with abilities in analyzing data patterns, investigating customer transactions, and translating findings into quality trends and actionable insights.</li> <li style="font-family: helvetica, arial, sans-serif;">Self starter possessing the ability to work independently while supporting a team environment.</li> <li style="font-family: helvetica, arial, sans-serif;">Strong attention to detail and high concern for data accuracy with the ability to follow directions and apply proper policies, procedures and guidelines.</li> <li style="font-family: helvetica, arial, sans-serif;">Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Unusual/Suspicious Activity Reporting requirements preferred.</li> <li style="font-family: helvetica, arial, sans-serif;">Proficiency with, or ability to quickly gain proficiency with, case management systems, internal tools, Microsoft Office applications (Excel, Word), Google products, and large subsets of data.</li> <li style="font-family: helvetica, arial, sans-serif;">Experience identifying and advancing AI-enabled quality use cases, including creating reusable skills or agent workflows, defining practical guardrails, validating outputs against policies and bank partner expectations, and translating quality trends into automation opportunities.</li> <li style="font-family: helvetica, arial, sans-serif;">Strong written and verbal communication skills, including the ability to explain complex quality findings to operations, compliance, risk, bank partner, and vendor stakeholders.</li> <li style="font-family: helvetica, arial, sans-serif;">Ability to navigate ambiguous or complex fact patterns, apply good judgment, and constructively provide feedback to BPO agents. </li> </ul> #LI-BE1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>4b:T32d2,<h2>About the role</h2> Chime is building a world-class member support organization, and we believe member support should be built around 3 guiding principles: <ol> <li>Frictionless product: Use member insights to mitigate member issues with a simple,  transparent product</li> <li>Self-service: Provide self-service and automated capabilities to help members quickly resolve issues while creating a community for members to support each other</li> <li>Excellent support: When members do have to contact us, provide them with excellent service.</li> </ol> As a Senior Content Strategist, you’ll lead efforts to build and improve content that helps our members and agents quickly get what they need. You’ll partner cross-functionally to shape content that supports our product and support strategies. You’ll work across a variety of content types, including member-facing help articles and internal agent SOPs, partnering with stakeholders to create clear, actionable content that supports our core audiences. You’ll proactively identify opportunities to improve the content experience, shape strategy, and drive measurable improvements in our core support metrics. This is a high-impact, high-visibility position that interacts with a broad group of internal and external stakeholders. A successful candidate is able to manage multiple projects and meet tight deadlines while maintaining close attention to detail. The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> Editorial Governance & Quality Standards: <ul> <li>Inspect Content efficacy using existing metrics across LOBs and establish frameworks to hold ourselves accountable, leaning into AI solutions where valuable</li> <li>Own the content strategy for a defined set of LOBs and partner with a team of writers to ensure execution against set standards.</li> <li>Own agent feedback on designated content and ensure our process enables the team to meet SLAs and deliver impact through improved articles.</li> <li>Inspect our editorial processes and identify ways to enable higher quality content at speed and at scale.</li> </ul> Monitoring, Reporting & Accountability: <ul> <li>Partner with our Insights and Data teams to review and build additional dashboards and tooling to establish more automated governance mechanisms. </li> <li>Ensure accurate reporting, insights, and actions that drive impact for the agents, our members, and Chime.</li> </ul> Continuous Improvement & Reinforcement: <ul> <li>Leverage established standards in such a way that the team is unified in their approach to publishing and evaluating efficacy, including agent feedback. Propose, build, and operationalize AI solutions for efficiency and consistency.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Bachelor’s degree required</li> <li>5+ years of experience in one or more of these areas: help and support content, product or content operations, or technical writing. <ul> <li>Experience with Identity and Fraud procedures for FinTech is a bonus</li> </ul> </li> <li>Strong analytical skills with experience creating and reporting on content quality metrics and performance data</li> <li>Strong verbal and written communication skills and a track record of success with internal and external stakeholders.</li> <li>Experience defining, tracking, and reporting on content metrics and providing data-driven analysis.</li> <li>Ability to balance strategic thinking with hands-on execution in a fast-paced environment</li> <li>Experience working with CRM tools (like Zendesk or Salesforce), content management systems, LLMs or generative AI tools, and Google Workspace. </li> <li>Previous experience working with vendors, BPO partners, or writing contractors is a plus.</li> <li>Willingness to travel domestically and internationally 2–3 times a year is a plus.</li> </ul> #LI-BE1 #LI-Remote<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>4c:T2955,<h2>About the role</h2> We’re looking for a strong engineer who has a passion for building scalable systems and who can help drive and innovate on our communication platform at Chime! In this role, you would be developing fullstack, from building out our backend infrastructure, to defining the messaging interface on our apps for our members. As a foundational member of this team, you would drive key architectural changes to the layer that powers messaging for millions of members. The Communication Platform team aims to provide a high quality platform to help our members work towards better financial health, while accelerating development velocity within Chime. As a small and nimble team, each person has a profound impact on the experience of each of our millions of users. The base salary offered for this role and level of experience will begin at $133,000.00 and up to $184,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Design, develop, test, release, and scale changes to our mobile and backend architecture</li> <li>Collaborate effectively with the cross functional team to solve complex problems within the team domain</li> <li>Develop thoroughly tested code and conduct quality assurance on all new code</li> <li>Work in a team as well as independently to deliver on goals to accelerate development velocity while delivering the best experience to our members</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>A minimum of 3 years experience of fullstack development</li> <li>Experience in backend development and frameworks (Bonus: GraphQL, Ruby)</li> <li>Experience in mobile development and frameworks (Bonus: React Native)</li> <li>Experience working cross functionally and collaborating well with team members</li> <li>Understanding of architectural patterns of large production services built for scale. Ability to safely make changes without disrupting and introducing regressions to millions of users.</li> <li>A passion for learning and sharing knowledge alongside teammates, with self-motivation and keen attention to detail</li> <li>A strong empathy for the users of the products you create</li> </ul> #LI-Onsite #LI-AC2 <div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>4d:T40f6,<h2>About the role</h2> Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes. We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable. As a Software Engineer in Lending, you’ll work at the seam between member-facing products and the platforms that make them possible. This is a role for engineers who want to own more than a single service or feature area. You’ll lead technical initiatives that cut across products, platforms, and partner teams, helping shape how Lending evolves as a system, not just how one team ships. You’ll design and build backend systems where correctness, reliability, speed, and operational rigor matter deeply. You’ll partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to turn ambiguous opportunities into durable solutions, influence technical direction across team boundaries, and help raise the bar for how Lending engineers build together. The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>Why join Lending?</h2> <h3>Work on systems that matter</h3> The products and platforms we build directly impact millions of members and sit at the center of Chime’s mission to help everyday people unlock financial progress. The problems are complex, the stakes are real, and the work matters. <h3>Own a bigger surface area</h3> This role is designed for engineers who want broader scope. You won’t be limited to a narrow feature lane. You’ll work across product experiences and shared infrastructure, helping connect strategy, systems, and execution across Lending. <h3>Build where product and platform meet</h3> Some of the most interesting engineering work happens in the seams: where member experience depends on credit strategy, where product velocity depends on platform leverage, and where financial correctness meets business speed. This role sits in the middle of those seams and gives you meaningful influence over how they scale. <h3>Operate in a fast-moving, high-accountability environment</h3> Lending is a fast-paced fintech environment where we care about moving quickly and building well. We value thoughtful design, strong engineering judgment, high-quality code, and operational excellence. We also actively use AI where it can improve quality, speed, and leverage. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Independently own and deliver features end-to-end</li> <li style="font-family: helvetica, arial, sans-serif;">Design, develop, test, refactor and scale backend implementations of new and existing consumer product features</li> <li style="font-family: helvetica, arial, sans-serif;">Work with the mobile team to design and build strong, resilient APIs that power the member facing mobile app</li> <li style="font-family: helvetica, arial, sans-serif;">Collaborate with cross functional teams to understand member pain points and come up with solutions</li> <li style="font-family: helvetica, arial, sans-serif;">Proactively identify opportunities for improving the reliability and scalability of our systems</li> <li style="font-family: helvetica, arial, sans-serif;">Work across the engineering team to improve and uphold high technical standards</li> <li style="font-family: helvetica, arial, sans-serif;">Grow into owning larger components of the system over time</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">3+ years building and operating production software at scale</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with Ruby on Rails (or comparable frameworks) designing and running APIs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong grasp of relational databases and caching, including safe schema changes/migrations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with distributed systems fundamentals (async processing, idempotency, retries, backfills) and exposure to high-scale architectural patterns</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Commitment to maintainable, well-tested code — including improving existing systems, not just shipping new ones</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent cross-functional communication: clarifying requirements, weighing tradeoffs, delivering incrementally</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Curiosity about how things work, with a product mindset geared toward experimentation and measuring impact</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Interest in data-driven systems and third-party data integration (fintech/risk experience a plus)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Start-up experience a plus</li> </ul> #LI-AC2 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>4e:T3596,<h2>About the Role</h2> We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending. You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations. The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches</li> <li style="font-family: helvetica, arial, sans-serif;">Develop clear, differentiated positioning and messaging that drives customer understanding and adoption</li> <li style="font-family: helvetica, arial, sans-serif;">Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution</li> <li style="font-family: helvetica, arial, sans-serif;">Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis</li> <li style="font-family: helvetica, arial, sans-serif;">Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing</li> <li style="font-family: helvetica, arial, sans-serif;">A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment</li> <li style="font-family: helvetica, arial, sans-serif;">Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development</li> <li style="font-family: helvetica, arial, sans-serif;">Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance</li> <li style="font-family: helvetica, arial, sans-serif;">A demonstrated ability to lead through influence and drive cross-functional alignment and execution  </li> <li style="font-family: helvetica, arial, sans-serif;">The ability to translate complex product capabilities into clear, compelling customer narratives</li> <li style="font-family: helvetica, arial, sans-serif;">A strong analytical mindset with experience using data to inform strategy and measure impact</li> </ul> #LI-Onsite #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>4f:T3791,<h2>About the Role</h2> Chime is looking for a Staff Software Engineer to help shape the future of member-facing AI. You’ll set the technical direction for how we build with LLMs, architecting the agent systems, evaluation frameworks, and guardrails that enable us to deliver AI experiences that are reliable, safe, and scalable to millions of members. You’ll stay deeply hands-on, designing new agent capabilities and conversational experiences, rapidly prototyping and shipping production code, and raising the technical bar across the team. You’ll bring strong engineering fundamentals and a product mindset, owning capabilities from problem definition through measurement and iteration. You’ll join the AI & App Experience (AAX) organization and help build Jade, Chime’s AI-powered financial assistant. AAX is creating the next generation of the Chime member experience, with Jade at the center, helping millions of members better understand their finances, manage spending and subscriptions, and make progress toward their financial goals through experiences that feel natural, useful, and trustworthy. The AI landscape evolves rapidly, so does Chime. You'll need to learn quickly, adapt to shifting priorities, and proactively identify what's needed next, whether that's a new financial capability, a better way to evaluate conversations, or a system to keep quality high as we scale. If you're excited by the unique challenges of building LLM-powered products at scale, this is the role for you. The base salary offered for this role and level of experience will begin at $223,000.00 and up to $308,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Set the technical direction and architecture for how Chime builds with LLMs on Jade: the agent architectures, prompt strategies, and orchestration patterns that shape how Jade reasons and acts, and that other engineers build on</li> <li>Design, build, and scale new member-facing capabilities for Jade, from prototype through production, moving fluidly between product discovery and hands-on engineering</li> <li>Build the eval frameworks, observability, and guardrail systems that let the team ship LLM-powered features with speed, safety, and confidence</li> <li>Develop and harden the backend services and internal tooling behind Jade (model routing, prompt management, agent orchestration, and evaluation pipelines), improving reliability and performance as we scale</li> <li>Leverage AI and LLMs natively in your own workflow, using AI-assisted coding and rapid prototyping, and turn one-off AI workflows into reusable systems (agent loops, evals, custom tooling) that compound the whole team's output</li> <li>Champion AI-native development practices across the team: set the quality gates that keep AI-assisted output production-ready, encode recurring failure modes into shared evals and guardrails, and push the team to work at the frontier of what AI tooling makes possible</li> <li>Exercise judgment about where and how AI is applied, deciding which problems get an AI-generated first pass and which need human judgment, and calibrating model autonomy to the stakes and reversibility of each decision</li> <li>Drive experimentation and rapid iteration: design A/B tests, analyze results, and make data-informed decisions about what to scale, pivot, or kill</li> <li>Partner cross-functionally with product, design, data science, and risk to understand member pain points and deliver secure, scalable solutions</li> <li>Contribute to technical design and uphold high standards across the codebase through code reviews and mentorship, multiplying the impact of the engineers around you</li> <li>Participate in on-call rotation; being on call may include responding to incidents outside of regular working hours when necessary</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8+ years of backend or full-stack software development experience in production environments</li> <li>Deep expertise in system design, distributed systems, and architectural patterns for high-scale systems</li> <li>Proficiency with Python or comparable frameworks, with the breadth to make sound decisions across the stack</li> <li>AI-native fluency: you actively build with LLMs, AI code assistants, and generative AI tooling as a daily part of your workflow, not as a side project</li> <li>Hands-on experience building or shipping LLM-powered product features (agents, conversation experiences, evals, prompt strategies, or guardrails) at production scale</li> <li>A track record of turning AI into durable leverage: reusing and improving workflows, encoding recurring fixes into evals, rules, and tooling instead of solving the same problem twice, and acting as the first and most critical reviewer of AI-generated output</li> <li>Sound judgment about where and how to apply AI, calibrating verification effort and model autonomy to the stakes, reversibility, and cost of each task</li> <li>Experience with transactional databases (e.g., Postgres) and caching systems (e.g., Redis), and a strong focus on writing maintainable, well-tested code</li> <li>Demonstrated technical leadership across teams: setting direction, driving architectural decisions, and aligning cross-functional stakeholders without relying on positional authority</li> <li>A track record of mentoring engineers and raising the technical bar</li> <li>A product mindset with a bias toward action: you ship v1 fast, learn from real usage, and iterate, letting data settle debates</li> <li>Bonus: experience with agent development, fintech, or startup environments</li> </ul> #LI-AC1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>50:T3277,<h2>About the role</h2> Chime is looking for an engineering leader to help manage and guide one of the AI & App Experience (AAX) engineering teams. Chime’s AAX org is building the next generation of the Chime member experience, including Jade, our AI-powered financial assistant. Jade helps millions of members manage their spending, stay on top of subscriptions, and reach their financial goals through conversation that's natural, reliable, and trustworthy. TLMs at Chime manage a team of 4-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team. For this team, that also means building with AI yourself and setting the bar for how LLM-powered features get shipped safely and reliably at scale. The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance</li> <li>Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health</li> <li>Write and ship code alongside your team, authoring pull requests that land in production</li> <li>Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself</li> <li>Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team</li> <li>Guide the design and delivery of LLM-powered capabilities, from agent experiences and evals to the guardrails and observability that keep Jade reliable at the scale of millions of members</li> <li>Partner with Product, Design, Data Science, and Risk on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early</li> <li>Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad</li> <li>Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase, while ensuring quality, performance, and operational health, including a healthy on-call and incident-response culture</li> <li>Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role, and contribute to broader AAX and Chime engineering initiatives as a member of the engineering leadership team</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>2+ years in people management responsibilities</li> <li>Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues</li> <li>A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output</li> <li>AI-native fluency: You build with LLMs and AI tooling yourself and actively foster that practice across your team rather than treating it as someone else's job</li> <li>Familiarity with the challenges of shipping LLM-powered products, including agents, evals, prompt strategies, guardrails, and observability, or a strong drive to come up to speed quickly</li> <li>Experience supporting and coaching members of your team around project execution, skill development, and career progression</li> <li>Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, Data Science, and other cross-functional partners</li> <li>A fascination with how to make teams and people thrive, an interest in pushing the technology, people, and organization envelope, and the ability to motivate a team through delivery on aggressive schedules and goals</li> <li>Enjoyment in learning and diving into the deepest levels of how things work</li> <li>Experience with similar tech: Python, Ruby, React Native, Distributed Systems, AWS services (data, compute), and Service Oriented Architectures</li> </ul> #LI-Onsite #LI-AC1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>51:T2ef5,About the role We're hiring a Lifecycle Marketing Manager to join our Product and Lifecycle Marketing team. In this role, you'll design and optimize lifecycle programs that engage, retain, and grow members across their entire journey with Chime—from top of funnel through long-term retention—with a clear focus on driving growth, revenue, and member lifetime value (LTV). This is a role for a holistic, business-minded marketer rather than a single-channel specialist. You'll think in terms of segments, experiments, and outcomes: building targeted campaigns across the channels we own—push, in-app, and out-of-app (email, SMS)—while connecting those touchpoints with the broader, non-owned channels that shape the member experience. You'll partner closely with cross-functional teams to turn data into segmentation, automation, and personalization strategies that move the business. This is a role with department-level impact: you'll own diverse projects, exercise significant independent judgment, and influence how members experience Chime across the full lifecycle. If you're creative, dedicated, and love working in a fast-paced environment alongside passionate colleagues, we want to meet you. The base salary offered for this role and level of experience will begin at $139,000 and up to $181,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to <ul> <li>Own full-funnel lifecycle strategy—from top of funnel through activation and long-term retention—building targeted campaigns that drive growth, revenue, and member LTV.</li> <li>Define segments and translate them into targeted, personalized campaigns across owned channels (push, in-app, and out-of-app), connecting them with the broader non-owned channels that shape the end-to-end member experience.</li> <li>Generate data-driven hypotheses and run experiments to continuously optimize evergreen lifecycle campaigns and transactional communications, working with analytics to measure impact, socialize findings, and develop next steps toward bigger wins.</li> <li>Develop and steward channel guidelines and governance, preserving the quality and integrity of our communications ecosystem.</li> <li>Collaborate and build strong relationships with partners across Product, Product Marketing, Engineering, Analytics, Design, User Research, CRM, and more to develop and deliver on shared strategies for large cross-functional initiatives.</li> </ul> To thrive in this role, you have <ul> <li>4–6+ years of experience in lifecycle, growth, or related marketing, developing end-to-end campaigns from conceptualization to measurement.</li> <li>A growth-oriented, business-first mindset—you think about revenue, LTV, and the full funnel, not just individual channels, and you can connect owned channels (push, in-app, out-of-app) with the broader member experience.</li> <li>A proven track record of building segments and managing successful campaigns across multiple channels (email, push, SMS, in-app messaging).</li> <li>Strong experimentation chops—comfortable with A/B testing and using results to inform what to scale next.</li> <li>Strong analytical skills with experience in data-driven marketing and performance analysis.</li> <li>The ability to work cross-functionally and collaborate with various stakeholders, exercising significant independent judgment.</li> <li>Experience with key marketing platforms (Braze, Looker; AI tools a plus).</li> <li>A strong self-starter mindset—adaptable and able to think critically to develop creative solutions with limited resources.</li> </ul> #LI-AM1 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>52:T48ff,<h2 data-local-id="5f52dfa8076b" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true" data-pm-slice="1 3 []">About the role</h2> We’re hiring a Senior Lifecycle Marketing Manager to join our Lifecycle & CRM Marketing team and shape how Chime engages, retains, and grows members throughout their lifecycle. You’ll own the strategy behind complex, high-impact programs across email, push, in-app, and SMS, connecting member experiences to outcomes such as primacy, retention, product attach, ARPAM, and LTV. You’ll operate with a high degree of independence, lead through ambiguity, and know when to escalate while influencing decisions across Product, Growth, Product Marketing, Creative, Data Science, and Analytics. You’ll also help the Lifecycle team develop stronger ways of working and contribute to lifecycle innovation through data, AI, automation, and personalized cross-channel journeys. The base salary offered for this role and level of experience will begin at $150,000 and up to $208,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2 data-local-id="694f7b8cd293" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true">In this role, you can expect to</h2> <ul class="ak-ul" data-local-id="3df4494c-e6d6-4826-bc01-8aedb9e325b3" data-prosemirror-content-type="node" data-prosemirror-node-name="bulletList" data-prosemirror-node-block="true"> <li data-local-id="f0944864-9461-484d-8ed5-a356e9f8e4d3" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Own the lifecycle strategy for a complex, high-impact area of the business, setting a clear direction tied to member and business outcomes. </li> <li data-local-id="c07fb17b-e08e-411e-afd4-98f4188f4789" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Design and evolve connected member journeys across email, push, in-app, and SMS as member behavior, business priorities, and available data change. </li> <li data-local-id="8a525aee-7e0a-4b23-ade2-1d3e9ca21c9a" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Develop segmentation and targeting strategies with Data Science to deliver more personalized, behavior-based programs. </li> <li data-local-id="cac92df4-aa1f-47d3-9e17-490275fdfd60" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Set the testing agenda, identify the most valuable questions to answer, run rigorous experiments, and translate findings into strategy. </li> <li data-local-id="b940739e-021d-4f84-aaa5-b5399a32b732" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Lead cross-functional decisions with Product, Growth, Product Marketing, Creative, Data Science, and Analytics, influencing lifecycle processes and capabilities beyond your immediate work. </li> <li data-local-id="1e8bb0d2-28a4-46a6-88bf-b7b242ca727c" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Use AI tools and automation as a core part of how you work, helping the team move toward more automated and personalized member journeys. </li> <li data-local-id="84924ffa-2848-409f-8ec0-0e26503aa932" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Own the outcomes for your area, connecting lifecycle work to primacy, retention, product attach, ARPAM, and LTV while raising the quality of strategy and execution around you. </li> </ul> <h2 data-local-id="3b142f1dbd67" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true">To thrive in this role, you have</h2> <ul class="ak-ul" data-local-id="bd73e6e1-b97b-40ee-b660-835173eeffda" data-prosemirror-content-type="node" data-prosemirror-node-name="bulletList" data-prosemirror-node-block="true"> <li data-local-id="952b41c0-d16c-4d9e-b8a4-9c4baffbe9be" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> 6–8+ years of experience in lifecycle, integrated, or retention marketing, including leading complex, cross-functional programs that delivered measurable results. </li> <li data-local-id="9ae7f7da-f4c9-4967-9a23-a96b68ec29df" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Strong data fluency and experience using analytics and AI-enabled tools such as Hex, Looker, or Statsig to answer questions, develop strategy, and recognize when further investigation is needed. </li> <li data-local-id="c781a4ef-f709-4641-84b6-ed30e64af63a" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Experience incorporating AI and automation into your day-to-day work, along with a clear point of view on how lifecycle marketing is evolving. </li> <li data-local-id="b6b07457-fca4-4a95-a9c1-8665c39769c5" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Strong strategic judgment across member journeys, segmentation, targeting, channel orchestration, and testing. </li> <li data-local-id="bb5e81ba-eafd-4bb7-b62b-4ef49d6e9a91" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> The ability to lead cross-functional conversations, influence senior partners, navigate ambiguity, operate independently, and recognize when escalation is appropriate. </li> <li data-local-id="69d920b2-5c11-4497-8d3f-b1b78d8e738d" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> Deep member obsession and the judgment to balance member experience with business needs in high-stakes decisions. </li> <li data-local-id="69d920b2-5c11-4497-8d3f-b1b78d8e738d" data-prosemirror-content-type="node" data-prosemirror-node-name="listItem" data-prosemirror-node-block="true"> It’s a plus if you have hands-on experience with a CRM or marketing automation platform such as Braze, Iterable, or Klaviyo; have owned a lifecycle domain such as activation, retention, or monetization end to end; or have designed automation- or agent-driven journeys. </li> </ul> #LI-AM1 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>53:T2c55,<h2>About the role</h2> The Infrastructure Engineering organization comprises three sub-teams: Core Infrastructure (which manages the infrastructure systems that power Chime, including AWS, Networking, Kubernetes, Terraform, and Observability), Infra Platform, and Data Infra (which provides infrastructure support for the Data Engineering organization). This role is on the Core Infrastructure team, where we manage the Infrastructure components that power Chime and make sure our members are able to use Chime products reliably. This includes our Cloud operations, Observability layer and Compute layer. The base salary offered for this role and level of experience will begin at $164,000 and up to $227,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Automate everything, including scaling, monitoring, and operations.</li> <li>Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang.</li> <li>Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code.</li> <li>Adapt new technologies to make Chime run as efficiently and reliably as possible.</li> <li>Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.</li> <li>Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.</li> <li>Be a constant advocate and adopter of AI tools and evangelize agentic AI workflows in a way that is safe and reliable.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>More than 2 years of cloud and Infrastructure experience</li> <li>Strong development experience in Ruby on Rails and Go Lang.</li> <li>Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.</li> <li>Previous success in enabling effective partnerships and strong communication with other engineers and teams.</li> <li>Experience managing Kubernetes clusters cloud hosted or self hosted.</li> <li>Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.</li> <li>Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules.</li> <li>Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.</li> <li>Familiarity with common monitoring, logging, and observability platforms.</li> <li>A positive attitude, a collaborative mindset, and a focus on the customer.</li> <li>Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform</li> </ul> #LI-WW1 #LI-Remote<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>54:T3212,<h2>About the role</h2> Chime Engineering is growing rapidly as we scale to support the financial needs of our members. We are looking for driven engineers to join our Membership team, where you'll work across the full stack, building and evolving the features that deepen member engagement, drive retention, and deliver ongoing value through Chime's membership experience. You will own projects end-to-end, from shaping architecture and designing APIs to building polished front-end experiences and maintaining the ongoing health of the code. The base salary offered for this role and level of experience will begin at $133,000.00 and up to $184,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Design, develop, test, and scale features across backend services and front-end surfaces that power membership benefits, rewards, and engagement experiences</li> <li style="font-family: helvetica, arial, sans-serif;">Build and iterate on APIs and UI components that deliver a seamless, high-quality member experience in Chime's mobile app</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with product, design, data science, and cross-functional stakeholders to understand member needs, define experiments, and ship solutions that move key membership metrics</li> <li style="font-family: helvetica, arial, sans-serif;">Apply a metrics-driven mindset to decision-making and prioritize efforts based on member and business impact</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">2+ years developing software in a production environment at scale</li> <li style="font-family: helvetica, arial, sans-serif;">Proven experience with Ruby on Rails or comparable frameworks</li> <li style="font-family: helvetica, arial, sans-serif;">Familiarity with modern front-end technologies (e.g., React, React Native, or TypeScript-based frameworks)</li> <li style="font-family: helvetica, arial, sans-serif;">A product mindset with a strong bias toward experimentation, iteration, and measuring impact</li> <li style="font-family: helvetica, arial, sans-serif;">A collaborative spirit and strong communication skills, with experience working cross-functionally</li> <li style="font-family: helvetica, arial, sans-serif;">Experience working with transactional databases, caching systems, and API design</li> <li style="font-family: helvetica, arial, sans-serif;">Comfort working across the stack and an eagerness to learn new technologies</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with experimentation frameworks and data-driven product development is a plus</li> </ul> #LI-AC2 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>55:T2bf7,<h2>About the role</h2> The Human Agent Tooling team builds the software Chime's support agents use every day to help members. When a member has a problem a bot can't solve, a human agent picks it up — and the tools we build are what let that agent understand the member's situation, take the right action, and resolve the issue quickly and safely. That includes the agent workspace, case management, the systems that surface member context in real time, and the controls that govern what actions agents can take. Our mission is to make every human support interaction faster, safer, and more effective. When our tools work well, agents resolve issues in fewer clicks and members get better answers — and we measure our success by both. We're investing heavily in this platform: modernizing the agent experience, building safer and more granular access controls, and improving how agent tooling connects to the rest of Chime's systems. We work closely with Product, Operations, and the agents themselves to shape what great support tooling looks like. The base salary offered for this role and level of experience will begin at $117,000.00 and up to $162,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Agent workspace — Contribute to the tools agents use to view member context, manage cases, and take action. You'll build well-scoped features that make agents' day-to-day faster and less error-prone.</li> <li>Member context and case data — Help build the systems that pull together the right information about a member and surface it to the agent at the right moment.</li> <li>Access controls and safety — Work on the permissions and guardrails that determine what actions agents can take on member accounts. These systems handle sensitive moments and need to be correct and reliable.</li> <li>Integrations — Build and maintain the connections between agent tooling and the other Chime systems agents depend on, with support from your team.</li> <li>Observability — Add logging, monitoring, and dashboards so we can see how tools are performing and catch issues early.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Some professional software development experience (roughly 1+ years) or equivalent through internships, projects, or a strong CS foundation</li> <li>Exposure to Ruby on Rails or a comparable web framework, or eagerness to learn it</li> <li>Familiarity with working against a database</li> <li>An appreciation for maintainable, well-tested code</li> <li>A strong desire to learn and to dig into how things actually work</li> <li>Curiosity about the people who use what you build</li> </ul> #LI-Onsite #LI-AA1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>56:T2cc4,<h2>About the Role</h2> As a mobile platform engineer, you'll help shape the future of Chime's React Native app, building the infrastructure and tooling that make development faster, safer, and more scalable for hundreds of engineers working alongside AI. You'll thrive in this role if you enjoy building for developers, solving complex technical problems, and multiplying your impact on others while delivering a best-of-class experience for our 10M+ monthly active members. The base salary offered for this role and level of experience will begin at $164,000.00 and up to $227,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Build and maintain internal frameworks, developer tooling, and infrastructure.</li> <li>Collaborate with product and engineering teams to improve app quality, performance, and observability.</li> <li>Identify bottlenecks and deploy operational efficiencies to automate mobile CI/CD and release orchestration, reducing manual effort and increasing reliability.</li> <li>Design and improve tooling to reduce friction in the developer loop and maximize engineering velocity.</li> <li>Mentor engineers and raise the bar on technical standards, code quality, and delivery practices through design reviews, guidance, and example.</li> <li>Partner with QA to lead Chime’s mobile release process across iOS and Android.</li> <li>Build and scale AI-enabling app development  infrastructure to support increased product velocity.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years of experience in cross-platform, mobile development,  ideally with React Native.</li> <li>A collaborative mindset, excellent communication skills, and a drive to document and share what you build.</li> <li>Strong fluency in TypeScript and familiarity with React, React Native.</li> <li>Experience with iOS and Android build, configuration, and distribution systems.</li> <li>Shipped apps that are used by millions of users.</li> <li>A track record of profiling and improving app performance.</li> <li>Familiarity with observability and analytics tools like Bugsnag, Datadog, Sentry, or Hex.</li> <li>Deep understanding of server-client architecture, leveraging GraphQL and performance profiling (e.g., memory pressure, screen latency, optimizing time to interactive, preloading).</li> <li>Experience with mobile build infrastructure platforms such as Bitrise, CircleCI, or GitHub Actions.</li> </ul> <h2>Nice-to-have</h2> <ul> <li>Experience with feature flag systems, runtime controls, or OTA delivery frameworks (e.g., Expo Updates, CodePush).</li> <li>Experience building the infrastructure that supports AI-native mobile development.</li> <li>Familiarity with state management tools like Redux, React Context, AsyncStorage, or MMKV.</li> <li>Scaled mobile quality practices and testing frameworks.</li> </ul>  #LI-Onsite #LI-AA1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>57:T34d2,<h2>About the role</h2> We are looking for a Software Engineer to help build our new financial platform that is highly reliable, scalable, and will serve as the backbone for Chime. This platform will power the most important financial activities that millions of Chime members undertake every day. You will ensure that we build the highest levels of trust with our members by making our platform lightning-fast, available, secure, resilient and auditable. This is an exciting opportunity to be an invaluable member of a strategically important  initiative for Chime.  The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Design, develop, test, and deploy components of a new financial platform</li> <li style="font-family: helvetica, arial, sans-serif;">Deliver secure, reliable, and high-performance infrastructure and APIs</li> <li style="font-family: helvetica, arial, sans-serif;">Work with our infrastructure engineering team to minimize the operational overhead of production systems you deploy</li> <li style="font-family: helvetica, arial, sans-serif;">Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team</li> <li style="font-family: helvetica, arial, sans-serif;">Learn and execute on agile methodologies, follow test driven development approach</li> <li style="font-family: helvetica, arial, sans-serif;">Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Must have experience in Go</li> <li style="font-family: helvetica, arial, sans-serif;">Experience in additional backend languages such as Ruby, Java and Python is preferred</li> <li style="font-family: helvetica, arial, sans-serif;">Have 4+ years of engineering experience</li> <li style="font-family: helvetica, arial, sans-serif;">Have contributed to the development of backend systems</li> <li style="font-family: helvetica, arial, sans-serif;">Experience in payment processing systems</li> <li style="font-family: helvetica, arial, sans-serif;">Take a rigorous approach to testing backed development</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with AWS or other cloud platforms, Cloud Native technology, No-SQL Databases as a bonus!</li> <li style="font-family: helvetica, arial, sans-serif;">Have an understanding of architectural patterns of large, mission-critical production services as a bonus!</li> <li style="font-family: helvetica, arial, sans-serif;">Have worked in continuous integration/deployment environments as a bonus!</li> <li style="font-family: helvetica, arial, sans-serif;">Please note: If you are located in Seattle, you will be required to onboard in person at our SF HQ + occasional business travel.</li> </ul> #LI-Onsite #LI-GC1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>58:T32a2,<h2>About the Role</h2> The Support Foundations team builds the infrastructure that powers every support interaction a Chime member has. That includes the automated phone system members call when they need help, the in-app chatbot that answers questions instantly, live chat with human agents, and the data and routing systems that make it all work reliably. Our mission is to give members a personalized, automated, and always-available support experience. We measure success by how members rate their support interactions — so when our systems work well, members feel it directly. Right now, we're rebuilding this platform from the ground up. We're modernizing our contact center infrastructure, shipping AI-powered features like automated conversation summarization and intelligent self-service, and establishing the data foundations that improves routing accuracy and support quality at scale. We work closely with Product, Conversational Design, and Operations teams to shape what the future of member support looks like. The base salary offered for this role and level of experience will begin at $133,000.00 and up to $184,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. What you'll work on  <ul> <li>Contact center platform — Build and own the systems that handle voice calls, live chat, and agent routing. You'll work on the next generation of this infrastructure as we modernize it end-to-end.</li> <li>AI-powered self-service tools — Develop conversational flows that help members resolve issues in real time.You'll integrate LLMs and build the logic that decides when to deflect, escalate, or hand off.</li> <li>Call and chat summarization — Ship features that automatically summarize interactions in real time. This reduces work for agents and improves the quality of every support conversation.</li> <li>Agent provisioning — Design the systems that onboard agents, assign skills, and ensure they're routed to the right contacts. This is foundational work that affects routing accuracy across the entire support org.</li> <li>IVR and authentication — Build the phone flows that authenticate members before connecting them to agents. These systems handle sensitive moments and need to be fast, secure, and reliable.</li> <li>Data and observability — Build pipelines and models that give the team visibility into routing quality, resolution rates, and operational health.</li> </ul> <h2>In this role, you can expect to</h2> <ul> <li>Design, develop, test, refactor and scale backend implementations of new and existing consumer product features</li> <li>Write clean, efficient, well-tested backend code, and jump in on the occasional frontend or mobile feature.</li> <li>Set up monitoring and dashboards so we catch issues before members do.</li> <li>Work with the mobile team to design and build strong, resilient APIs that propel our mobile app</li> <li>Collaborate with multi-functional teams to understand member struggles and come up with creative solutions</li> <li>Proactively find opportunities for improving the reliability and scalability of our systems</li> <li>Work across the engineering team to improve and uphold high technical standards</li> <li>Team up across Engineering organization to solve complex, multi-domain problems..</li> <li>Balance independence with collaboration to deliver high-quality work on tight timelines.</li> <li>Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>3+ years developing software in a production environment at scale</li> <li>Experience with Ruby on Rails or comparable frameworks</li> <li>Experience working with transactional databases and caching systems</li> <li>Exposure to architectural patterns of large, high-scale web applications</li> <li>An appreciation of maintainable and well-tested code</li> <li>A desire to learn and dive into the deepest levels of how things work</li> <li>Start-up experience as an added plus</li> </ul> #LI-Onsite #LI-AA1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>59:T2dfd,<h2>About the Role</h2> Chime serves millions of members on a mission to help them unlock financial progress. Growth Engineering builds the product surfaces and systems that turn that mission into measurable outcomes for members — running fast, data-informed experiments to acquire, activate, and deepen member relationships at scale. This role sits on our Early Stage Experience area, focused on the beginning of the member journey — the first experiences that turn new sign-ups into engaged, active members. It's high-volume, high-stakes work where small improvements compound, and the systems behind it have to be both quick to experiment on and dependable at scale. As a Staff Software Engineer, you'll operate as a subject matter expert and technical leader across the Growth stack. You'll shape the architecture and technical strategy for high-traffic, member-facing systems, influence product direction, and drive cross-team initiatives that measurably move growth outcomes while raising the engineering bar across the org. You will leverage the capabilities of AI and LLMs to improve the productivity of the org, personalize member experience and speed up decision making. The base salary offered for this role and level of experience will begin at $223,000.00 and up to $308,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li>Lead the design and implementation of high-impact, member-facing systems across the Growth stack</li> <li>Set the technical vision for high-traffic systems with a scalable, forward-looking approach that meets Chime's reliability and latency standards</li> <li>Drive experimentation strategy and execution by building the systems and habits to test, learn, and iterate quickly — without sacrificing durability</li> <li>Identify and solve systemic challenges in performance, availability, and conversion-critical reliability across the Growth stack</li> <li>Collaborate closely with Product, Design, Analytics, and Data to shape product direction and ensure technical feasibility and excellence</li> <li>Mentor senior engineers, elevate engineering practices, and drive consistency in quality, architecture, and code craftsmanship across teams</li> <li>Represent Chime externally through recruiting, open source, technical talks, or community engagement</li> </ul> <h2>To thrive in this role, you have </h2> <ul> <li>10+ years of experience in software engineering</li> <li>Deep understanding of system design, service boundaries, and product-engineering tradeoffs, especially in high-traffic consumer systems</li> <li>A track record of driving measurable impact on business and engineering goals — ideally in growth, conversion, activation, or other consumer product problems</li> <li>Experience with experimentation: test design, instrumentation, analysis, and iterating on results</li> <li>Ability to influence technical and product direction across teams and orgs, and to lead through influence rather than authority</li> <li>Strong communication and collaboration skills</li> <li>Experience working in a fast-paced, product-focused environment (Fintech experience is a plus)</li> </ul> #LI-Onsite #LI-AC2<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>5a:T29df,<h2>About the Role</h2> Chime is looking for a seasoned engineering leader to help manage and guide the Data team to drive the company to build a scalable and self-serve data foundation. As a Senior Engineering Manager in the Data team, you will lead the effort to enable Chime to democratize data with stronger governance. The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Drive the next generation of FinTech innovation by leading AI-driven, data-centric initiatives that accelerate business growth, improve decision-making, and advance Chime's data platform.</li> <li>Partner closely with Analytics, Product, Data Science, and cross-functional stakeholders to deliver high-quality, trusted, and secure data products while serving as a strategic thought partner to the business.</li> <li>Lead, mentor, and grow high-performing engineering teams, fostering a culture of technical excellence, collaboration, innovation, and continuous learning.</li> <li>Champion innovation and continuous improvement by establishing a clear sense of urgency and direction, setting high expectations for both the team and individual contributors, and driving operational excellence.</li> <li>Collaborate across teams to prioritize work, resolve issues, and remove delivery obstacles, ensuring the team remains focused on delivering the highest business impact while maintaining engineering quality and velocity.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years of experience leading Data Engineering teams.</li> <li>Proven experience building scalable, AI-ready data platforms, semantic models, and trusted data products.</li> <li>Strong partnership with Product, Analytics, Data Science, and Marketing to deliver business outcomes.</li> <li>Experience driving engineering excellence, including data quality, governance, CI/CD, and operational reliability.</li> <li>Experience with Growth and Marketing data platforms, including attribution, funnels, and experimentation.</li> <li>Experience in Supporting teams to deliver solution on tech stack such as Spark,Snowflake, Data Warehouse, Data Lake, Key-Value store, dbt</li> </ul> #LI-WW1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>5b:T32bc,<h2>About the role</h2> Chime is undergoing one of the most significant transformations in our member support history by migrating our enterprise contact center to Genesys Cloud CX. We are seeking a Genesys Platform Principal to serve as the internal authority for this platform — not just to operate governance that already exists, but to build it. Today, that governance model doesn't exist yet, which means this role's first mandate is establishing it from the ground up, including securing buy-in from Chime's own executive leadership for a model they haven't yet asked for. This is not a build-and-hand-off engagement; it's an ongoing role accountable for correct configuration, durable governance, and continuous improvement long after the migration itself is complete. The base salary offered for this role and level of experience will begin at $167,000.00 and up to $230,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own the solution architecture for Genesys Cloud CX — defining how it's configured, integrated with our CRM, WFM, bots, and identity systems, and governed so complexity doesn't quietly accumulate over time.</li> <li>Be the internal reviewer for every significant architectural decision made by our Systems Implementer and Managed Services Provider, validating that what gets built actually aligns with Chime's standards and long-term operating model.</li> <li>Lead our most complex Genesys initiatives — from new AI platform integrations to major IVR redesigns — translating business and CX requirements into technically sound platform designs and keeping delivery tracks aligned across Engineering, SI, and MSP.</li> <li>Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational priorities to influence the Genesys product roadmap.</li> <li>Drive platform effectiveness through data — measuring utilization and feature adoption, identifying optimization opportunities, and building a continuous improvement roadmap that improves routing performance, cost efficiency, and operational resilience.</li> <li>Co-author and stand up CAB (Change Advisory Board) governance from the ground up alongside the CCaaS Program Manager, serving as the platform's technical authority while securing executive sponsorship for a governance model that doesn't yet exist.</li> <li>Build institutional knowledge that outlasts any one vendor or individual — through documentation, runbooks, and architecture decision records that keep Chime genuinely independent in how we operate this platform</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>8+ years of experience in contact center platform operations, architecture, or technical program management, with deep hands-on knowledge of Genesys Cloud CX — including Architect (IVR/flow design), ACD routing, queue management, skills-based routing, and platform administration.</li> <li>Demonstrated ownership instinct and sound judgment operating in ambiguous, low-governance environments — we're assessing readiness to build this at Chime, not requiring a resume that already includes it.</li> <li>Comfort and credibility operating without formal authority — this role has no direct reports and must influence Engineering, Product, Security, Risk, Procurement, and senior executives entirely through expertise and relationship-building, not org chart.</li> <li>A track record of holding SIs or MSPs accountable to contracts and SLAs, and experience leading complex, multi-workstream technical programs with third-party implementers — you keep dependencies untangled and prevent the kind of silent integration failures that only surface at go-live.</li> <li>Strong solution architecture skills: you think in integration patterns, governance frameworks, and technical standards, and you know how to design for the long term rather than just solving the problem in front of you.</li> <li>The ability to move fluidly between deep technical design and clear communication with non-technical stakeholders — translating architectural tradeoffs into language that lands with business and CX leaders.</li> <li>Bonus points for: Genesys Cloud CX Architect Certification; experience with CCaaS migrations; familiarity with Zendesk, NICE IEX, Okta/SCIM, or bot/AI integrations; background in financial services or regulated industries; or experience with Terraform-based Genesys configuration.</li> </ul> #LI-BE1 #LI-Remote<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>5c:T31fa,<h2>About the Role</h2> The Processor Implementation Manager is an individual contributor role within ChimeCore’s Processor Operations function, focused on ensuring the reliable implementation, validation, and operational readiness of payment processors, funds flows, and platform changes across our internal processing system. This role is built for someone who leads with data — using advanced SQL and analytics to drive decisions, resolve ambiguity, and surface system behavior that others miss. You'll partner closely internally with Engineering, Accounting, Finance, and Bank Partnerships and externally with our bank partners, serving as the analytical backbone of complex payment investigations and implementations. The base salary offered for this role and level of experience will begin at $130,000.00 and up to $180,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role you can expect to</h2> <ul> <li>Support complex processor implementations, migrations, and platform changes, ensuring operational readiness and clean handoff to steady-state owners — with data validation at every stage.</li> <li>Write sophisticated SQL queries to investigate transaction anomalies, support reconciliation research, and surface root causes across large, multi-rail datasets in Snowflake.</li> <li>Serve as a subject matter expert on ChimeCore payment flows, transaction lifecycles, and data models — and translate that expertise into clear, queryable logic others can rely on.</li> <li>Collaborate with bank partners and engineering on funds flow, reporting, and transaction investigations — bringing structured analysis and proposed resolutions, not just problem statements.</li> <li>Support Accounting, Audit, Risk, and Finance by interpreting platform behavior and transaction data to aid investigations and reporting</li> <li>Participate in incident response and escalations by driving investigation, proposing hypotheses, and supporting remediation, with accountability shared across owning teams.</li> <li>Define expected versus anomalous processor behavior and contribute to the design of monitors and alerts in partnership with Engineering and Processor Operations.</li> <li>Perform advanced data analysis and SQL-based investigations to support reconciliation research root-cause analysis and be able to articulate the finding to a broader audience.</li> <li>Support Accounting, Audit, Risk, and Finance with platform behavior interpretation and transaction-level data — translating SQL output into business-ready findings.</li> <li>Act as a trusted analytical advisor to Implementation and Reconciliation Managers, providing implementation context grounded in data.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>6+ years in bank and/or payment operations with a broad understanding of operations; including accounting, funds flow, settlement, processing, etc</li> <li>Expert-level SQL skills — you write complex, optimized queries from scratch and are comfortable independently investigating large transactional datasets. Experience in Snowflake strongly preferred.</li> <li>Strong reconciliation knowledge and background</li> <li>An understanding of the end-to-end payments ecosystem, including payment methods, card networks, issuer processing, and the regulatory environment</li> <li>An understanding of ACH originations, returns, settlements and everything in between, AAP certification is a huge plus</li> <li>Familiarity with network operations including Visa, Mastercard, PLUS, and Star, as well as with network vendors that facilitate AFT/OCT payments and other forms of card-based money movement</li> <li>Experience working cross functionally with Product, Accounting, Compliance, Legal, Risk & Engineering to identify, evaluate and size opportunities and prioritize work</li> <li>Experience driving continuous improvement projects, where you’ve applied deep knowledge to uncover and execute both short term and long term optimizations</li> <li>A member obsessed mindset, eager to learn and improve the user experience</li> <li>A curious and creative problem solving ability - can facilitate resolution of issues in a timely manner by working cross-functionally with product and engineering teams</li> <li>Excellent business acumen, communication skills and a self-starting attitude</li> </ul> #LI-GC1 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>5d:T3790,<h2>About the Role</h2> We’re seeking a Strategic Finance Senior Associate to join Chime’s Growth & Marketing Finance team. This role partners closely with cross-functional leaders across Marketing, Growth, Product, and Data to manage marketing budget, evaluate growth initiatives, measure performance, and inform strategic investment decisions. Our team’s mandate is to bring rigorous, data-driven insights to help Chime scale efficiently and drive sustainable growth. As a thought partner to the business, you will play a critical role in shaping how Chime evaluates and prioritizes growth opportunities—from new acquisition strategies to new growth partnerships. You will manage a dynamic budget to optimize growth and ROI, build organized trackers and analytical frameworks, and translate performance data into clear recommendations that influence how and where we invest. We’re looking for someone who is highly analytical, detail-oriented, and a clear, confident communicator with a strong bias toward action. You excel at building strong cross-functional partnerships, know how to balance precision with speed, and will play a key role in improving the accuracy and reliability of our growth and marketing forecasts over time. The base salary offered for this role and level of experience will begin at $119,000.00 and up to $165,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Partner with Finance, Marketing, and Product leadership to support growth strategy discussions, define success metrics, and measure the impact of growth initiatives across the user lifecycle</li> <li style="font-family: helvetica, arial, sans-serif;">Develop, deliver, and maintain clear, insightful reporting that helps business leaders track progress vs expectations </li> <li style="font-family: helvetica, arial, sans-serif;">Support and continuously improve forecasting processes, systems, and tooling to better reflect growth dynamics, streamline operations, and enhance scalability and automation</li> <li style="font-family: helvetica, arial, sans-serif;">Lead cohort-based analyses and deep dives by extracting, visualizing, and synthesizing data to identify performance trends, key drivers, and areas of opportunity across acquisition and engagement</li> <li style="font-family: helvetica, arial, sans-serif;">Contribute to earnings preparation and executive narratives related to user growth, translating complex analyses into clear insights and externally facing performance stories</li> <li style="font-family: helvetica, arial, sans-serif;">Leverage automation and emerging AI capabilities to enhance reporting, streamline workflows, and improve scalability</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">6+ years of relevant experience in Strategic Finance, investment banking, private equity, consulting, venture capital or a related field, ideally within a high-growth technology environment</li> <li style="font-family: helvetica, arial, sans-serif;">Exceptional skills with building scalable, efficient, and intuitive financial models; prior experience with Looker and SQL a plus</li> <li style="font-family: helvetica, arial, sans-serif;">Demonstrated prior experience with cohort data and ROI analysis; familiarity with marketing ecosystem, acquisition channels, and channel KPIs a plus</li> <li style="font-family: helvetica, arial, sans-serif;">Excellent communication skills, capable of synthesizing complex findings into concise and actionable insights </li> <li style="font-family: helvetica, arial, sans-serif;">High attention to detail and a strong ownership mindset, with the ability to manage multiple priorities and deliver accurate work in a fast-paced environment</li> <li style="font-family: helvetica, arial, sans-serif;">Ability to work and influence cross-functionally with minimal guidance; you will communicate with cross-functional partners and senior leadership on a weekly basis</li> </ul> #LI-BE1#LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>5e:T2bcc,<h2>About the role</h2> We’re hiring for a Senior AI/ML Engineer, Growth & Marketing AI to help us build the next generation of AI-powered growth and marketing capabilities at Chime. In this role, you’ll develop foundational transformer models that convert behavioral and financial data into highly personalized experiences, recommendations, and communications for millions of members. You’ll work closely with the Growth & Marketing team, as well as the Product and Engineering teams to deploy scalable AI systems that improve member engagement and drive company growth. This is a highly applied role where you’ll have the opportunity to work with rich datasets, solve challenging real-world problems, and build cutting-edge deep learning systems in production. The base salary offered for this role and level of experience will begin at $202,000.00 and up to $238,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Develop and deploy sequential deep learning models and traditional machine learning systems to power growth and marketing initiatives</li> <li>Build predictive models using large-scale financial, transactional, and behavioral datasets to improve personalization and member engagement</li> <li>Partner cross-functionally with Growth & Marketing, Product, and Engineering teams to drive strategic AI/ML initiatives</li> <li>Design and improve infrastructure for training, serving, and monitoring large-scale ML and deep learning systems in both batch and real-time environments</li> <li>Generate insights and recommendations that improve growth effectiveness and the overall member experience</li> <li>Contribute to experimentation frameworks, optimization strategies, and scalable ML platform capabilities</li> <li>Help identify technology gaps and opportunities where AI/ML solutions can create measurable business impact</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Deep expertise in building sequential and deep learning models, especially outside of traditional NLP applications and within financial or behavioral data domains</li> <li>Strong experience across the end-to-end ML lifecycle, including training, experimentation, optimization, deployment, and monitoring</li> <li>Experience working with large-scale transactional, financial, or behavioral datasets to develop predictive models</li> <li>Hands-on experience with AWS and modern ML infrastructure tools such as SageMaker, Kafka, Airflow, Redis, Snowflake, and Spark</li> <li>Strong proficiency in Python, SQL, and distributed computing and model training frameworks such as PyTorch and PySpark for scalable ML development</li> <li>A strong MLOps mindset with experience deploying and maintaining production-grade ML systems</li> <li>The ability to operate independently, collaborate cross-functionally, and move quickly in ambiguous environments</li> </ul> #LI-GC1 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>5f:T2f13,<h2>About the role</h2> As a Software Engineer on the AI Enablement team, you will contribute to the internal platforms, primitives, and guardrails that make AI a trusted co-pilot for employees across Chime. You'll work on systems like Archimedes, Bosun, and easyRAG that power internal AI assistants, developer workflows, and retrieval-backed applications. These platforms make it easier for teams across the company to build, adopt, and scale LLM-powered tools safely and effectively. This team defines Chime's golden paths for AI: opinionated but flexible patterns that help teams move quickly while maintaining safety, reliability, cost control, and governance. In this role, you'll build on and extend these patterns — shipping real features on production AI platforms while developing your depth in AI-specific engineering practices. You'll collaborate with Platform Engineering, Security, Risk, Legal, and product teams to build scalable, well-governed systems that support internal AI use cases from early prototyping through production adoption. The base salary offered for this role and level of experience will begin at $133,000.00  and up to $184,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Contribute to and extend internal AI platforms such as Archimedes, Bosun, and easyRAG, helping teams develop and scale LLM-powered applications and workflows</li> <li>Build reusable platform capabilities such as APIs, SDKs, templates, and shared services that make it easier to develop safe, high-quality AI-powered tools</li> <li>Prototype and productionize new AI capabilities alongside senior engineers, turning successful patterns into durable platform features</li> <li>Apply Chime's golden path patterns for LLM usage, and help refine them as you deepen familiarity with the systems</li> <li>Build features that let teams launch AI-powered assistants and workflows in a standardized, observable, and governed way</li> <li>Learn and apply evaluation, observability, and cost-management practices across AI systems — including quality, latency, safety, and spend</li> <li>Partner with Security, Risk, and Legal to implement guardrails for responsible AI development and usage</li> <li>Collaborate with engineers across Chime to embed AI into internal tools, workflows, and employee experiences</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Experience as a software engineer with a track record of shipping production-quality features in a distributed system or platform environment</li> <li>Hands-on experience working with LLMs or ML services, or strong curiosity and a demonstrated ability to ramp quickly into AI-specific tooling</li> <li>Solid coding skills in at least one of Python, Go, or TypeScript/JavaScript, with comfort working across services, CLIs, and internal tooling</li> <li>An emerging platform mindset: you think about reuse and building for more than one consumer, not just solving the immediate problem</li> <li>Familiarity with — or eagerness to learn — AI-specific engineering concerns such as evaluation, prompt and version management, observability, cost control, safety, and data privacy</li> <li>Clear written and verbal communication skills, with the ability to explain technical tradeoffs to teammates and cross-functional partners</li> </ul> #LI-Onsite #LI-WW1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>60:T2fb6,<h1>Senior Director, Product</h1> <h2>About the role</h2> We are hiring a Senior Director of Product to help shape and lead some of Chime’s most important opportunities for our members and our business. You’ll lead a product organization of approximately 10-15 people, setting the vision and strategy across a broad, high-impact area while developing the leaders and teams responsible for bringing that strategy to life. You’ll identify opportunities that can meaningfully expand Chime’s reach and impact, make consequential choices about where we invest, and turn those opportunities into products and experiences members love. This is a highly strategic leadership role for someone who can move fluidly between setting a multi-year vision, leading a scaled organization, and partnering with senior leaders across Chime to define what comes next. The base salary offered for this role and level of experience will begin at $326,000 and up to $383,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul data-spread="false"> <li>Set a compelling product vision and strategy for a significant area of Chime, connecting member needs, market opportunities, and company priorities into a clear path forward.</li> <li>Lead a product organization of approximately 10-15 people, creating the structure, leadership, and operating environment for teams to do their best work.</li> <li>Identify and develop new opportunities to expand Chime’s impact, using deep member understanding, data, experimentation, and market insight to determine where we should place our biggest bets.</li> <li>Own a broad portfolio of product initiatives and make thoughtful investment and prioritization decisions across near-term opportunities and longer-term strategic bets.</li> <li>Lead through experienced product leaders, developing senior talent, strengthening the leadership bench, and creating clarity and accountability across multiple teams.</li> <li>Partner with senior leaders across Engineering, Design, Data, Marketing, Operations, and other functions to turn strategy into measurable member and business outcomes.</li> <li>Serve as a senior product voice across Chime, influencing company-level decisions and helping shape how our products and product organization evolve as the business grows.</li> </ul> <h2>To thrive in this role, you have</h2> <ul data-spread="false"> <li>Led a scaled product organization comparable to a 15–20 person team, including experience leading and developing experienced product leaders.</li> <li>Owned a broad product portfolio or business area where you were accountable for strategy, investment, prioritization, and outcomes across multiple teams.</li> <li>A track record of building and scaling products that delivered meaningful customer and business impact in a consumer technology environment.</li> <li>Experience identifying significant new opportunities and translating customer, behavioral, and market insights into successful product strategies.</li> <li>Built strong product teams and leadership benches, creating organizations that can move quickly and operate with significant autonomy while staying aligned around a common strategy.</li> <li>Experience making consequential decisions in complex, ambiguous environments using a combination of data, experimentation, customer insight, and judgment.</li> <li>Experience operating in consumer technology, financial services, marketplaces, subscription businesses, or another scaled digital product environment where trust, engagement, and customer experience matter deeply.</li> </ul> #LI-TP1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>61:T3792,<h2>About the role</h2> We are hiring a Partner Manager to help strengthen and scale partner-delivered operations across our global support ecosystem on the Partner Strategy and Operations team. As our Partner Manager, you will own performance governance for assigned BPO partners, helping ensure partners deliver consistent, high-quality, efficient member experiences. You will use data to diagnose performance trends, identify root causes, and drive clear action plans with internal teams and external partner leaders. You will play a hands-on role in partner governance, business reviews, escalation management, and operational initiatives that improve frontline execution and member outcomes. The base salary offered for this role and level of experience will begin at $105,000.00 and up to $145,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes.</li> <li style="font-family: helvetica, arial, sans-serif;">Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact.</li> <li style="font-family: helvetica, arial, sans-serif;">Translate operational performance trends into root-cause insights, risk assessments, and data-backed recommendations.</li> <li style="font-family: helvetica, arial, sans-serif;">Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, and ensuring sustained follow-through.</li> <li style="font-family: helvetica, arial, sans-serif;">Lead complex, cross-functional initiatives that improve member and service experience, from problem definition and stakeholder alignment through execution, change management, and post-launch measurement.</li> <li style="font-family: helvetica, arial, sans-serif;">Partner closely with Disputes Experience, Complaints, Risk, Workforce Management, Quality, Compliance, Product, Finance, Procurement, and Operations Strategy to remove blockers and improve frontline execution.</li> <li style="font-family: helvetica, arial, sans-serif;">Develop concise, executive-ready updates that connect frontline performance, member impact, risks, tradeoffs, and recommended next steps.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>5+ years of experience in Customer Experience, Partner/Vendor Management, BPO operations, or a related operational leadership role.</li> <li>Professional experience directly related to BPO partner management, ideally within financial services or another highly regulated environment.</li> <li>Proven ability to own partner performance across SLAs, quality, productivity, staffing, operational efficiency, and member experience outcomes.</li> <li>Strong analytical skills, with the ability to use data to identify trends, diagnose root causes, assess risks, and build clear, actionable recommendations.</li> <li>Experience leading complex, cross-functional initiatives from problem definition through execution, change management, and measurement of impact.</li> <li>Strong influence, relationship-building, and communication skills, including the ability to drive alignment and accountability without direct authority.</li> <li>Sound business judgment, high ownership, comfort operating autonomously in ambiguity, and willingness to travel domestically and internationally approximately 25% of the time.</li> <li>Proficiency with tools such as Excel, Google Sheets, Looker, Google Slides, Jira, or similar reporting, presentation, and project-management tools.</li> <li>Experience in Complaints, Disputes, Escalations, Social Media support, Risk, or other specialized servicing environments is highly desired.</li> </ul> #LI-Remote #LI-EI1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>62:T37cc,<h2>About the role</h2> We're hiring for a Senior Manager, Global Workforce Planning & Transformation to help scale and optimize workforce planning across our global Customer Operations organization. Delivering exceptional member experiences requires having the right people in the right place at the right time, and this role sits at the center of making that happen. As our Senior Manager, Global Workforce Management, you'll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4,000 agents globally. You'll partner closely with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve operational performance while helping shape the future of workforce management through AI, automation, and continuous innovation. The base salary offered for this role and level of experience will begin at $170,000.00 and up to $235,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a large-scale global customer operations organization supporting more than 4,000 agents.</li> <li style="font-family: helvetica, arial, sans-serif;">Develop staffing plans that align member demand, service level objectives, employee experience, and financial goals.</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with Operations, Finance, Vendor Management, and Analytics teams to ensure workforce strategies support business priorities and long-term growth.</li> <li style="font-family: helvetica, arial, sans-serif;">Monitor workforce performance, identify emerging risks and opportunities, and recommend staffing adjustments that improve operational outcomes.</li> <li style="font-family: helvetica, arial, sans-serif;">Establish and enhance processes that improve forecast accuracy, staffing efficiency, schedule effectiveness, and workforce performance.</li> <li style="font-family: helvetica, arial, sans-serif;">Champion AI, automation, and emerging workforce technologies to improve scalability, forecasting precision, and operational decision-making.</li> <li style="font-family: helvetica, arial, sans-serif;">Manage, coach, and develop a high-performing workforce management team while fostering a culture of accountability, collaboration, inclusion, and continuous improvement.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">7+ years of workforce management experience supporting large-scale customer operations environments.</li> <li style="font-family: helvetica, arial, sans-serif;">3+ years of people leadership experience with a demonstrated track record of coaching, developing, and retaining high-performing teams.</li> <li style="font-family: helvetica, arial, sans-serif;">Deep expertise in forecasting, capacity planning, scheduling, real-time management, and workforce analytics that drive measurable business outcomes.</li> <li style="font-family: helvetica, arial, sans-serif;">Experience supporting complex operations with thousands of agents across multiple geographies, channels, and outsourced vendor partners.</li> <li style="font-family: helvetica, arial, sans-serif;">Strong analytical skills and experience translating workforce data into actionable recommendations for operational and executive stakeholders.</li> <li style="font-family: helvetica, arial, sans-serif;">Experience driving process improvements, operational efficiencies, and cross-functional initiatives that improve service delivery and business performance.</li> <li style="font-family: helvetica, arial, sans-serif;">Passion for leveraging AI, automation, predictive analytics, and workforce technologies to modernize workforce management practices and improve decision-making.</li> </ul> #LI-Remote #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>63:T2e01,<h2>About the role</h2> We're hiring a Product Designer to lead the design of some of Chime's most important member experiences across Growth, Spending, or Lending. This is a highly influential individual contributor role for a designer who combines exceptional visual craft with systems thinking and product strategy. You'll help define not just how our products look and feel, but what we build and why—creating experiences that millions of members rely on to make financial progress. You'll partner closely with Product, Engineering, Research, Data, and Content Design to solve complex customer problems, shape product direction, and deliver elegant, intuitive experiences from concept through launch. If you're energized by ambiguity, obsessed with craft, and excited to raise the quality bar across an organization, we'd love to meet you. The base salary offered for this role and level of experience will begin at $174,000 and up to $245,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul data-spread="false"> <li>Own the end-to-end design vision and execution for complex, high-impact product initiatives across Growth, Spending, or Lending.</li> <li>Shape product strategy alongside Product, Engineering, Research, and Data partners, helping define what we build—not just how it looks.</li> <li>Transform ambiguous opportunities into elegant, intuitive experiences that simplify financial decision-making for millions of members.</li> <li>Design polished, production-ready user experiences across mobile and web with exceptional attention to visual craft, interaction design, accessibility, and usability.</li> <li>Use customer research, experimentation, analytics, and sound design judgment to make informed decisions and continuously improve member outcomes.</li> <li>Contribute to the evolution of Chime's design system while establishing new patterns that scale across products.</li> <li>Raise the quality bar for design through thoughtful critique, collaboration, mentorship, and a relentless commitment to craft.</li> </ul> <h2>To thrive in this role, you have</h2> <ul data-spread="false"> <li>A portfolio that demonstrates exceptional visual craft, polished interaction design, and end-to-end product thinking across shipped consumer products. Visual excellence is a core requirement for this role.</li> <li>Extensive experience designing and shipping consumer-facing digital products for mobile and web, with ownership of complex product areas from strategy through execution.</li> <li>A track record of influencing product direction through close partnership with cross-functional leaders across Product, Engineering, Research, and Data.</li> <li>Deep expertise with Figma and modern prototyping tools, with a strong understanding of design systems and scalable interaction patterns.</li> <li>Experience using customer research, experimentation, and product metrics to inform design decisions and iterate on solutions.</li> <li>Strong systems thinking with the ability to balance member needs, business objectives, and technical constraints in complex environments.</li> <li>Exceptional communication and storytelling skills, with the ability to clearly articulate design rationale and influence decisions across a wide range of stakeholders.</li> </ul><div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>64:T29ac,<h2>About the role</h2> We are hiring for a Sr. Director, Strategy and Growth Initiatives to help define and drive the long-term strategy and growth of the company. As our Sr. Director, you’ll identify where the business should go next, shape the long-term vision with senior leadership, and turn that into actionable initiatives that drive durable growth. You’ll work across Product, Marketing, Analytics, and other functions to solve the company’s most important and ambiguous problems, and ensure those strategies translate into real outcomes. The base salary offered for this role and level of experience will begin at $253,000.00 and up to $350,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Identify and lead high-impact strategic initiatives that drive long-term growth and business durability</li> <li>Analyze market, competitor, and consumer trends to inform company strategy and priorities</li> <li>Partner closely with senior leaders to shape long-term vision and drive alignment across the organization</li> <li>Translate strategy into actionable plans and ensure initiatives are executed across cross-functional teams</li> <li>Develop deep analytical insights and research to support decision-making and prioritization</li> <li>Influence decisions and drive accountability across Product, Marketing, Analytics, and other functions</li> <li>Lead complex problem-solving efforts and guide project teams to deliver measurable business outcomes</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>10+ years of experience in strategy/management consulting, corporate strategy, or operating roles within financial services or fintech</li> <li>An MBA or equivalent experience</li> <li>Proven ability to influence senior stakeholders and drive alignment across complex organizationsx</li> <li>Strong analytical and problem-solving skills, including financial modeling and data-driven decision making</li> <li>Experience leading and managing project teams and driving initiatives end-to-end</li> <li>Excellent communication skills with the ability to translate insights into clear recommendations</li> <li>Deep experience in fintech/financial services and/or hands-on experience with data analysis, market research, or product analytics (preferred)</li> </ul> #LI-BE1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>65:T32a0,<h2>About the role</h2> Chime is looking for an engineering leader to help manage and guide one of the Spending, Saving & Investing (SSI) engineering teams. Chime’s SSI org is on a mission to make Chime the top choice for everyday spending by building innovative, reliable, and member-first financial tools. We focus on driving active spend and usage, increasing reliability and availability, and delivering seamless, trusted experiences across cards, credit, money movement, saving and investing, deals, and transaction intelligence. Our work empowers members to manage their money with confidence, spend smarter, and improve their long-term financial health. We're hiring Tech Lead Managers (TLM) for multiple squads in SSI. TLMs at Chime manage a team of 4-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team.  The base salary offered for this role and level of experience will begin at $199,000 and up to $275,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance</li> <li>Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health</li> <li>Write and ship code alongside your team, authoring pull requests that land in production</li> <li>Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.</li> <li>Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team</li> <li>Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early</li> <li>Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad</li> <li>Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase</li> <li>Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture</li> <li>Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role</li> <li>Contribute to broader SSI and Chime engineering initiatives as a member of the engineering leadership team</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>2+ years in people management responsibilities.</li> <li>Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.</li> <li>A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output</li> <li>Experience supporting coaching members of your team around project execution, skill development, and career progression.</li> <li>Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.</li> <li>Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.</li> <li>A fascination in how to make teams and people thrive.</li> <li>Enjoyment in learning and diving into the deepest levels of how things work.</li> <li>The ability to motivate a team through delivery on aggressive schedules and goals.</li> <li>Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures</li> </ul> #LI-AC1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>66:T36e0,<h2>About the Role </h2> Chime is looking for an Director, Associate General Counsel to lead our Privacy & Security team. The Director will work cross-functionally with marketing, security, engineering, product, data, and member support teams to manage Chime’s privacy program in compliance with applicable privacy and data security laws and regulations. The Associate General Counsel will also play a key role in Chime’s AI governance program. The base salary offered for this role and level of experience will begin at $264,000 and up to $345,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Advise teams on privacy laws, with a particular emphasis on financial privacy</li> <li style="font-family: helvetica, arial, sans-serif;">Take the lead in maintaining Chime’s privacy program to ensure it meets evolving regulatory expectations</li> <li style="font-family: helvetica, arial, sans-serif;">Work cross-functionally to develop and help manage privacy impact assessments and ensure that privacy by design is embedded in everything Chime does</li> <li style="font-family: helvetica, arial, sans-serif;">Work collaboratively with product counsel to advise on privacy aspects of product design</li> <li style="font-family: helvetica, arial, sans-serif;">Develop and conduct both general and role-specific privacy trainings</li> <li style="font-family: helvetica, arial, sans-serif;">Support Chime’s security team, including by supporting scenario planning exercises and advising on reportability of incidents to the extent they arise</li> <li style="font-family: helvetica, arial, sans-serif;">Stay abreast of regulatory and industry trends in privacy and security laws, including new regimes and requirements that may become applicable as the business evolves, and work with cross functional partners to implement necessary changes </li> <li style="font-family: helvetica, arial, sans-serif;">Help maintain and update privacy and security policies and notices</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">10+ years of relevant experience, including at least 3 years in-house, with an emphasis on helping build or maintain privacy and security programs</li> <li style="font-family: helvetica, arial, sans-serif;">Interest in, and experience advising on, AI enablement and governance</li> <li style="font-family: helvetica, arial, sans-serif;">Experience advising a security team on best practices and preparedness</li> <li style="font-family: helvetica, arial, sans-serif;">Proven track record leading a team</li> <li style="font-family: helvetica, arial, sans-serif;">Ability to translate legal and regulatory expectations into actionable, pragmatic guidance</li> <li style="font-family: helvetica, arial, sans-serif;">Experience helping to craft privacy policies and procedures for business teams while advising on risks and providing practical options for mitigating those risks</li> <li style="font-family: helvetica, arial, sans-serif;">Flexibility in managing shifting priorities as part of a creative and dynamic business</li> <li style="font-family: helvetica, arial, sans-serif;">Outstanding professional judgment and excellent communication and drafting skills</li> <li style="font-family: helvetica, arial, sans-serif;">Comfort with advising senior business leaders (including executive-level management)</li> </ul> #LI-BE1 #LI-Hybrid<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>67:T2ab5,<h2>About the role </h2> Chime is looking for a seasoned engineering leader to help manage and guide the Data team to drive the company to build a scalable and self-serve data foundation. As a Senior Engineering Manager in the Data team, you will lead the effort to enable Chime to democratize data with stronger governance. The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Drive the next generation of FinTech innovation by leading AI-driven, data-centric initiatives that accelerate business growth, improve decision-making, and advance Chime's data.</li> <li>Partner closely with Analytics, Product, Data Science, and cross-functional stakeholders to deliver high-quality, trusted, and secure data products while serving as a strategic thought partner to the business.</li> <li>Lead, mentor, and grow high-performing engineering teams, fostering a culture of technical excellence, collaboration, innovation, and continuous learning.</li> <li>Champion innovation and continuous improvement by establishing a clear sense of urgency and direction, setting high expectations for both the team and individual contributors, and driving operational excellence.</li> <li>Collaborate across teams to prioritize work, resolve issues, and remove delivery obstacles, ensuring the team remains focused on delivering the highest business impact while maintaining engineering quality and velocity.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>7+ years of experience leading Data Engineering teams.</li> <li>Proven experience building scalable, AI-ready data tools, semantic models, and trusted data products.</li> <li>Strong partnership with Product, Analytics, Data Science, and Marketing to deliver business outcomes.</li> <li>Experience driving engineering excellence, including data quality, governance, CI/CD, and operational reliability.</li> <li>Experience with Growth and Marketing Data tech, including attribution, funnels, and experimentation.</li> <li>Experience in Supporting teams to deliver solution on tech stack such as Spark,Snowflake, Data Warehouse, Data Lake, Key-Value store, dbt</li> </ul> Nice-to-Have  <ul> <li>Experience with AWS ecosystem</li> <li>Experience leveraging AI tools to improve engineering productivity.</li> </ul> #LI-Onsite #LI-WW1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>68:T2da8,<h2>About the role</h2> We are looking for a Product Security Manager to lead a team focused on cloud, application, and AI security within our Product Security organization. This role is responsible for securing our cloud infrastructure, protecting applications, and enabling safe adoption of AI across our products and internal systems. You will work closely with engineering, product, and platform teams to ensure that Chime applications and systems are designed and operated securely. While cloud and application security are core pillars of this role, AI security is an increasingly critical area of focus. You will help define how we safely leverage AI technologies while managing risks such as data exposure, misuse, and insecure integrations. This role operates within a flexible POD model, requiring you and your team to move fluidly across security domains based on business priorities. The base salary offered for this role and level of experience will begin at $152,000 and up to $210,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to </h2> <ul> <li>Own the security posture of cloud infrastructure, application systems, and AI-enabled applications across product surfaces</li> <li>Influence platform teams' roadmaps and drive alignment on security priorities without direct authority</li> <li>Partner with engineering and product teams to embed security into system design and development workflows</li> <li>Lead and grow a team of security engineers, setting a high bar for technical execution, ownership, and impact</li> <li>Define and execute strategy for securing cloud-native architectures and applications at scale</li> <li>Establish guardrails and secure design patterns for AI adoption, including safe integration of third-party and internal AI systems</li> <li>Identify and mitigate risks related to AI systems, including prompt injection, data leakage, and misuse of models or APIs</li> <li>Build scalable controls and automation around identity, access, encryption, and application security, including secure SDLC and vulnerability management processes</li> <li>Lead and support response efforts for security incidents related to cloud, application, and AI risks</li> </ul> <h2>To begin in this role, you have</h2> <ul> <li>5+ years of experience in security engineering, with significant experience in cloud and application security</li> <li>2+ years of experience managing or leading security engineers</li> <li>Strong understanding of cloud platforms (AWS, GCP), Infrastructure as Code (IaC), and modern infrastructure patterns</li> <li>Experience with industry tooling for SAST, DAST, SCA, WAF, and CNAPP</li> <li>Experience designing or securing applications that handle sensitive or regulated data</li> <li>Experience securing or evaluating AI/ML systems, or demonstrated ability to operate effectively in ambiguous and emerging security domains</li> <li>Strong technical judgment and the ability to go deep in architecture and security discussions when needed</li> <li>Experience operating in fast-paced, product-driven environments with shifting priorities</li> <li>Strong communication skills with the ability to translate security risks into business impact</li> </ul> #LI-JL1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>69:T3397,<h2>About the Role</h2> The Data engineering team has been created keeping in mind the importance and criticality of data for the overall success of Chime.  The mission of this group is to build scalable data artifacts and insights that enable accurate, governed, data-driven decision-making.. As a core member of the team, you will have the opportunity to build scalable data pipelines and frameworks.  Additionally, you will have the unique opportunity to architect and build workflows that could potentially become de facto standards for the fintech industry. The base salary offered for this role and level of experience will begin at $164,000.00 and go up to $227,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Be a hands-on data engineer, building, scaling and optimizing ETL pipelines</li> <li style="font-family: helvetica, arial, sans-serif;">Design data schemas and scale them data  for 10x data growth </li> <li style="font-family: helvetica, arial, sans-serif;">Ownership of all aspects of data - data quality, data governance, schema design, data quality and security</li> <li style="font-family: helvetica, arial, sans-serif;">Develop scalable data architecture and standardized data models that enable self-serve data insights using AI.</li> <li style="font-family: helvetica, arial, sans-serif;">Own the ETL workflows and make sure the pipeline meets data quality and availability requirements</li> <li style="font-family: helvetica, arial, sans-serif;">Work closely with partner teams, like Data Science, Analytics and DevOps</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">5+ years experience transforming data to governed and lucid datasets</li> <li style="font-family: helvetica, arial, sans-serif;">5+ years of hands-on experience to build and deploy production-quality data pipelines</li> <li style="font-family: helvetica, arial, sans-serif;">5+ years of experience working with stakeholders to provide business insights</li> <li style="font-family: helvetica, arial, sans-serif;">5+ years of experience writing SQL, Spark, AWS Glue, EMR, Airflow, Python </li> <li style="font-family: helvetica, arial, sans-serif;">3+ years of hands-on experience using any MPP database system like Snowflake, AWS Redshift or Teradata</li> <li style="font-family: helvetica, arial, sans-serif;">Track record of successful partnerships with Analytics, Data Science and DevOps teams </li> <li style="font-family: helvetica, arial, sans-serif;">Understanding of key metrics for data pipelines and has built solutions to provide visibility to partner teams</li> <li style="font-family: helvetica, arial, sans-serif;">Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</li> </ul> #LI-Onsite #LI-GC1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>6a:T415f,<h2>About the Role</h2> The Data Governance function is pivotal in ensuring the integrity, trustworthiness, and effective management of Chime’s data assets. Our mission is to establish and operationalize data governance frameworks that not only meet compliance requirements, but actively enable high-confidence decision making across the company.  As a Data Governance Engineer, you will develop and implement policies and tools for data quality, developer enablement, certified datasets, and governance automation - with a sharp focus on building trust signals and scorecards that help data consumers quickly understand and act on the reliability of Chime's data. This is a hands-on engineering role. You will write production-quality code to build automation for governance and data quality processes using Terraform, Python (or similar languages), and contribute to internal libraries, frameworks, and orchestration workflows that enable scalable governance. You will partner closely with data engineering, analytics, product engineering, and compliance teams to: <ul> <li>Support Chime in data compliance and risk reduction initiatives</li> <li>Establish data quality as a product discipline</li> <li>Build trust signals and scorecards that make data reliability transparent and data context valuable for a variety of use cases</li> <li>Implement governance workflows upstream, where data are created</li> <li>Ensure data context and metadata are sufficient for downstream use cases, including AI applications</li> </ul> You will be involved in reviews of technical designs and implementation plans to provide guidance on appropriate development from a data governance and compliance perspective, acting as a trusted advisor to teams innovating at Chime. You will also be a strong advocate and leader for Artificial Intelligence tooling and adoption at Chime, bringing curiosity and a practical eye for where AI creates leverage in data governance workflows. This role is 40% strategic influence, 40% development and building, and 20% stakeholder management and support. The base salary for this role and level of experience will begin at $160,000.00 and go up to $221,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Build Data Trust Infrastructure: Design and implement trust scorecards, trust signals, and quality indicators that give data consumers real-time visibility into data reliability - and partner with producers upstream to embed quality checks at the source before issues propagate downstream.</li> <li>Drive Data Quality Strategy: Own and evolve Chime's data quality strategy end-to-end. Design and partner with engineering teams to implement data quality frameworks and monitoring systems that proactively identify, surface, and resolve data issues at scale.</li> <li>Develop and Implement Data Governance Policies: Create and enforce policies for data classification, quality, and lifecycle management, ensuring data integrity and compliance with SOX and other applicable regulatory standards.</li> <li>Enable the Data Catalog: Collaborate on the development, adoption, and enrichment of Chime's data catalog - improving discoverability, context richness (lineage, ownership, definitions, usage guidance), and the overall experience of working with Chime's data.</li> <li>Automate Governance Processes: Develop and deploy automation solutions for data governance tasks, such as metadata management, data lineage tracking, access controls, and quality remediation workflows.</li> <li>Champion SOX Compliance: Play an active role in Chime's SOX compliance efforts, ensuring that data governance practices, controls, and audit trails meet regulatory requirements and are well-documented.</li> <li>Lead AI Adoption for Data Governance: Serve as a leader and advocate for AI tooling within the data governance space - identifying opportunities to apply AI to automate governance workflows, improve data context, enhance trust scoring, and accelerate adoption of governance best practices across engineering teams.</li> <li>Collaborate Across Teams: Work closely with data engineers, analysts, and compliance officers to align data governance initiatives with business needs and regulatory requirements.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Experience: 5+ years in data engineering, data governance, or a related field, with hands-on experience in data classification, cataloging, quality assurance, and trust frameworks. Engineering ability to design and implement data governance and quality processes is critical to success.</li> <li>Trust & Quality Expertise: Demonstrated experience building data trust signals, quality scorecards, or similar frameworks that make data reliability visible and actionable for both engineers and non-technical stakeholders.</li> <li>Programming Experience: Proficiency in Python or a comparable programming language, and experience building scalable data tooling or automation pipelines.</li> <li>Curiosity and Relentlessness: You are genuinely curious about data, technology, and the problems that sit at the intersection of the two. You don't let ambiguity stop you - you dig in, ask the right questions, and keep pushing until you've found the right answer or built the right solution. You bring energy and persistence to hard problems and don't need external pressure to drive yourself forward.</li> <li>Composure in Complexity: Data governance at a fintech means navigating competing priorities, regulatory constraints, sprawling data ecosystems, and stakeholders with different mental models of "good." You thrive in this environment rather than shrinking from it - you can hold complexity without getting overwhelmed, break it into manageable pieces, and make steady progress without waiting for perfect conditions.</li> <li>Exceptional Communication: You are a terrific communicator in both verbal and written form. You can write a crisp one-pager that earns buy-in from a skeptical audience, run a meeting that ends with clarity instead of confusion, and translate deeply technical concepts into plain language that moves people to action. You treat communication as a core part of the job, not an afterthought.</li> <li>Product Management Mindset: You think like a product manager as much as an engineer. You ask "who is this for and what problem does it solve?" before writing a line of code. You prioritize ruthlessly, define success before you start building, and care about adoption and outcomes - not just delivery. You treat your internal stakeholders as customers and design solutions with their experience in mind.</li> <li>AI Curiosity and Advocacy: Genuine curiosity about AI and its applications in the data governance space, with an appetite for identifying and piloting new tools and workflows that improve the experience of working with Chime's data.</li> <li>Technical Proficiency: Strong knowledge of data governance tools and platforms, and experience with cloud data warehouses like Snowflake. Experience with data catalog platforms and driving adoption across engineering organizations is a strong plus.</li> <li>Bonus: Compliance Knowledge: Familiarity with SOX, CCPA, and other data privacy and financial regulations, and ability to apply technical skills to governance practices that meet audit and compliance requirements.</li> </ul> #LI-Onsite #LI-GC1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>6b:T34bf,About the Role At Chime, we believe in the power of our product to help people lead healthier financial lives. The Trust & Safety team is tasked with keeping our members’ accounts safe, providing them uninterrupted access to their money, and minimizing the company’s risk exposure and fraud loss. We are looking for a Product Manager to lead product strategy and execution for Transaction Risk Decisioning at Chime. This team builds the decisioning systems and product experiences that help Chime evaluate transaction risk in real time across card payments, peer-to-peer payments, bank transfers, and other money movement surfaces. The team partners closely with engineering, analytics, risk strategy, operations, and platform teams to reduce fraud, improve approval rates, and make risk outcomes clearer and more recoverable for members. For our members, this space is deeply personal. A risk decision can determine whether a card transaction goes through, whether money movement succeeds, whether a suspicious action is stopped in time, and whether a member feels protected or unfairly blocked. The best products in this area make safety visible without making everyday banking harder. They keep friction targeted to risky behavior, not normal behavior, and turn declines or interventions into understandable, recoverable experiences. What this team owns This is a high-leverage role at the intersection of risk, growth, trust, and product quality. The team owns outbound transaction risk across card authorization, ACH, peer-to-peer, outbound transfers, and related surfaces — protecting a large share of Chime's revenue while minimizing fraud and disputes and enabling healthy growth. In this role, you can expect to <ul> <li>Drive strategy to reduce transaction declines and increase purchase volume authorization rates — directly impacting members' experience with Chime, and helping Chime's revenue and purchase volume growth</li> <li>Launch new controls for an emerging fraud pattern across a money movement rail</li> <li>Redesign a risky decline flow so more good members recover successfully while bad actors are still contained,</li> <li>Work cross functionally with analysts, data science, Compliance, Legal and engineers to improve the quality of risk signals flowing into a decision checkpoint,</li> <li>Partner with member support teams to make a confusing risk outcome understandable and actionable for members,</li> <li>Help launch new financial products safely by designing the right safeguards, fallbacks, and monitoring.</li> </ul> To thrive in this role, you have <ul> <li>5+ years of experience as a Product Manager </li> <li>Deep expertise in payments risk — you understand how card networks operate, including Visa and Mastercard transaction rules, authorization reason codes, dispute and chargeback frameworks, and decline return codes (e.g., Do Not Honor, Insufficient Funds, Card Activity Limit). You can hold a substantive conversation with a risk strategist, a network partner, or an issuer processor about why a transaction declined and what can be done about it</li> <li>Proven ability to think strategically about purchase volume and authorization rates , you've connected decisioning logic to revenue outcomes and can frame risk tradeoffs in terms of business impact, not just fraud loss</li> <li>A track record of bringing thought leadership to hard, ambiguous problems - you don't just execute on a roadmap, you shape it. You can articulate a compelling vision for how the transaction experience should work and build alignment across engineering, risk, compliance, and leadership</li> <li>A strong product mindset and the ability to translate complex risk and platform challenges into clear strategy and execution</li> <li>Experience operating in systems with significant policy, operational, and data dependencies</li> <li>The ability to engage fluently across member journeys, policy behavior, experiment design, and platform capabilities</li> <li>Strong customer empathy and a track record of turning user insights into product decisions — with a particular sensitivity to how declines and friction moments affect member trust and retention</li> <li>Strong analytical skills and experience applying machine learning and AI methodologies</li> <li>Deep curiosity and a strong sense of ownership</li> <li>Experience working in a fast-growing, cross-functional environment</li> <li>A passion for helping members lead healthy financial lives</li> </ul> The base salary for this role depends on the position location: <ul> <li> San Francisco, CA: The base salary range is $183,000 to $205,000. </li> <li> Chicago, IL: The base salary range is $165,000 to $185,000. </li> </ul> #LI-WS1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>6c:T3744,<h2>About the Role</h2> We are looking for a Senior Full-Stack Engineer to join our team and help build Jade, Chime's AI-powered financial assistant. As a senior engineer on this team, you'll work across the full breadth of what it takes to bring an AI product to life — from designing new agent capabilities and conversation experiences to building the eval frameworks, observability, and guardrail systems that ensure Jade is reliable and safe for millions of members. You'll shape how Jade reasons, acts, and improves over time. You'll build member-facing capabilities that help people manage their spending, stay on top of subscriptions, and hit their financial goals. You'll also develop internal tools, dashboards, and backend services for model routing, prompt management, agent orchestration, and evaluation pipelines. The AI landscape evolves rapidly, and so does Jade. You'll need to learn quickly, adapt to shifting priorities, and proactively identify what's needed next — whether that's a new financial capability, a better way to test conversations, or a system to keep quality high as we scale. If you're excited about the unique challenges of shipping LLM-powered products at scale, this is the role for you. The base salary offered for this role and level of experience will begin at $164,000 and up to $227,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Design, build, and scale new capabilities for Jade, Chime's AI-powered financial assistant</li> <li style="font-family: helvetica, arial, sans-serif;">Develop agent architectures, prompt strategies, and orchestration patterns that shape how Jade reasons and acts</li> <li style="font-family: helvetica, arial, sans-serif;">Build eval frameworks, observability, and guardrail systems that let the team ship with speed and confidence</li> <li style="font-family: helvetica, arial, sans-serif;">Partner cross-functionally to solve member pain points and deliver secure, scalable solutions</li> <li style="font-family: helvetica, arial, sans-serif;">Improve system reliability through performance tuning and architectural enhancements</li> <li style="font-family: helvetica, arial, sans-serif;">Contribute to technical design and maintain high standards across the codebase through code reviews and mentorship</li> <li style="font-family: helvetica, arial, sans-serif;">Bring curiosity and initiative to explore how things work and how they can work better</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">5+ years of backend software development experience in production environments</li> <li style="font-family: helvetica, arial, sans-serif;">Proficiency with AI tooling and AI native development</li> <li style="font-family: helvetica, arial, sans-serif;">Proficiency with Python or comparable frameworks</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with transactional databases (e.g., Postgres) and caching systems (e.g., Redis)</li> <li style="font-family: helvetica, arial, sans-serif;">Familiarity with architectural patterns in high-scale systems</li> <li style="font-family: helvetica, arial, sans-serif;">A strong focus on writing maintainable, well-tested code</li> <li style="font-family: helvetica, arial, sans-serif;">A drive to learn and dive deep into technical systems</li> <li style="font-family: helvetica, arial, sans-serif;">Bonus: Experience with agent development, fintech, or startup environments</li> </ul> #LI-Onsite #LI-AA1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>6d:T36e4,<h2>About the role</h2> We are looking for a versatile Security Software Engineer to join our team and operate across product security, application security, infrastructure security, enterprise security, and security/compliance automation. This is a hands-on, high-impact role for someone who enjoys working across the stack—from code and cloud infrastructure to security workflows and compliance systems. You’ll help secure our products and platforms while also improving how we scale security through AI, automation, integrations, and continuous monitoring. This role sits at the intersection of engineering, security, and risk/compliance—requiring both technical depth and the ability to translate ambiguous requirements into practical, reliable solutions. The base salary offered for this role and level of experience will begin at $130,000 and go up to $250,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  <h2>In this role, you can expect to</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Participate in projects that reduce security risks and attack surface within our infrastructure and corporate applications</li> <li style="font-family: helvetica, arial, sans-serif;">Perform security reviews across mobile, backend, cloud, and API systems</li> <li style="font-family: helvetica, arial, sans-serif;">Conduct penetration testing and threat modeling</li> <li style="font-family: helvetica, arial, sans-serif;">Embed security into the SDLC</li> <li style="font-family: helvetica, arial, sans-serif;">Build automation, tooling, and guardrails</li> <li style="font-family: helvetica, arial, sans-serif;">Streamline vulnerability detection and remediation workflows</li> <li style="font-family: helvetica, arial, sans-serif;">Partner with engineering, product, and compliance teams</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">2–6+ years in security or software engineering</li> <li style="font-family: helvetica, arial, sans-serif;">Strong coding skills (Python, Go, Ruby)</li> <li style="font-family: helvetica, arial, sans-serif;">A desire to scale yourself with AI</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with cloud (AWS/GCP) and APIs</li> <li style="font-family: helvetica, arial, sans-serif;">Understanding of application and cloud security fundamentals</li> <li style="font-family: helvetica, arial, sans-serif;">Experience with automation and integrations</li> <li style="font-family: helvetica, arial, sans-serif;">Strong communication and collaboration skills</li> </ul> <h2>Nice-to-haves</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">Experience with AI in security workflows</li> <li style="font-family: helvetica, arial, sans-serif;">Terraform or infrastructure-as-code experience</li> <li style="font-family: helvetica, arial, sans-serif;">Mobile security experience (iOS/Android)</li> <li style="font-family: helvetica, arial, sans-serif;">Pen testing or bug bounty experience</li> <li style="font-family: helvetica, arial, sans-serif;">Familiarity with GRC tools and frameworks</li> </ul> #LI-Hybrid #LI-JL1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>6e:T3272,<h2>About the role</h2> We’re hiring a Principal Product Manager to lead Top of Funnel Lending at Chime. This is a platform role, not a single-product role: it spans every credit product we take top of the funnel for — loans, credit cards, lines of credit, and the products that come next. You’ll own how members discover, register for, and get approved for credit at Chime, setting acquisition and conversion strategy across the full lending portfolio and building the platform that every current and future lending product grows on top of. The opportunity here is enormous for Chime’s growth. It is bigger still for the millions of Americans looking for a fair source of liquidity — a little help getting past an unexpected expense, or a way out of bad debt. As our Principal Product Manager for Lending Top of Funnel, you’ll own the product end-to-end — from defining strategy and prioritizing investments to partnering across Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance to bring your vision to life. You’ll lead company-program-sized cross-functional efforts: building new registration flows into Chime; growing the funnel with credit bureaus, data rich affiliates, and other channels; partnering with Product Marketing to get sharp on channel optimization and CAC; and building the experiences that determine whether a member converts. This role reports to the Director of Product. The base salary offered for this role and level of experience will begin at $255,000 and up to $290,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own the strategy and roadmap for lending top of funnel end-to-end, across loans first, but additionally credit cards, lines of credit, and the credit products that come next.</li> <li>Lead company-program-sized cross-functional efforts, starting with new registration flows into Chime.</li> <li>Grow the funnel zero to one.</li> <li>Partner deeply with Product Marketing on channel optimization and CAC to make acquisition efficient at scale.</li> <li>Build the experiences that decide whether a member converts to Chime for their primary bank.</li> <li>Give millions of Americans a fair source of liquidity when they need it, whether that’s covering an unexpected expense or getting out of bad debt.</li> <li>Drive product decisions across the full product lifecycle, partnering closely with Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance.</li> <li>Make high-conviction prioritization decisions and align cross-functional teams around a clear product vision, measurable outcomes, and business impact.</li> <li>Use customer insights, experimentation, and data to continuously improve the member experience while growing a profitable business.</li> <li>Serve as a product leader for the team, creating clarity, setting direction, and ensuring exceptional execution from strategy through launch.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>11+ years of experience leading consumer product strategy and execution for high-impact digital products from concept through scale.</li> <li>Direct experience growing the top of funnel for lending products — loans, credit cards, or lines of credit — at a major consumer business, with measurable results on application volume, conversion, and CAC.</li> <li>A proven track record of owning complex product areas with measurable business outcomes, ideally including growth, monetization, or financial products.</li> <li>Experience working with credit bureaus, affiliates, and acquisition marketplaces and partnering with Product Marketing on channel strategy.</li> <li>Experience building or managing complex consumer financial platforms, high-scale fintech products, or mission-critical decisioning systems.</li> <li>Experience making strategic product decisions in highly cross-functional environments with Engineering, Design, Analytics, Risk, and business partners.</li> <li>Strong product intuition backed by data, with the ability to prioritize effectively and make thoughtful tradeoffs.</li> <li>Experience building products that simplify complex customer problems and deliver exceptional user experiences.</li> <li>Excellent communication and stakeholder management skills, with the ability to influence across functions and executive audiences.</li> </ul> #LI-WS1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>6f:T2d0f,<h3>Product Designer, Lending</h3> About the role We’re hiring a Product Designer to join Lending and help make a growing set of borrowing initiatives easier to understand and use. You’ll take high-stakes challenges across the member journey, and turn ambiguity into focused product decisions from early discovery through launch. You’ll work closely with Product, Engineering, Research, Data, and Content Design to translate sophisticated financial products into polished, intelligible member experiences.You’ll make complex flows feel natural through hierarchy, interaction, motion, composition, and adherence to technical and compliance standards.  The base salary offered for this role and level of experience will begin at $196,000 and up to $255,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to <ul> <li>Own end-to-end design across high-priority initiatives, from problem framing and early exploration through launch and iteration.</li> <li>Set a high bar for visual and interaction craft, ensuring hierarchy, typography, layout, motion, and interaction details work together as a clear whole.</li> <li>Shape product direction alongside Product, Engineering, Research, Data, and Content Design rather than operating only at the execution layer.</li> <li>Turn ambiguous member and business problems into clear concepts, flows, prototypes, and high-fidelity production experiences.</li> <li>Design thoughtfully for complexity, states, edge cases, and constraints while maintaining a clear and trustworthy experience.</li> <li>Use research, product data, experimentation, and feedback to make decisions, test assumptions, and improve shipped work.</li> <li>Strengthen reusable patterns and systems while knowing when a high-priority problem calls for a distinct or elevated design approach.</li> <li>Thoughtfully apply AI as a tool that can meaningfully improve how members and teams solve problems</li> </ul> To thrive in this role, you have <ul> <li>A portfolio that demonstrates exceptional visual craft alongside strategic product thinking, with thoughtful attention to details.</li> <li>A track record of taking ambitious digital product experiences from problem definition through polished execution, launch, and iteration.</li> <li>Strong interaction design skills, with evidence of turning complex workflows and dense information into experiences that feel clear, intuitive, and refined.</li> <li>Comfort working on high-compliance consumer products where trust, clarity, edge cases, or operational constraints materially shape the UX.</li> <li>Fluency in Figma and prototyping tools, using them to explore ideas quickly and bring final experiences to a high level of fidelity.</li> <li>A thoughtful approach to using customer insight and/or quantitative signals to make and explain product-design decisions.</li> <li>Familiarity with scalable product patterns or design systems, paired with the judgment to know when a problem requires a new or differentiated approach.</li> </ul> #LI-TP1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>70:T2e0f,<h2>About the role</h2> We’re hiring for a Product Manager to lead our Lending product at Chime. You'll own one of Chime's fastest-growing, highest NPS products and define the future of lending for millions of members—setting strategy, making the key product decisions, and leading the next phase of growth for one of Chime's most important businesses. This is an opportunity to reimagine how lending works in America by building products that help our members access credit responsibly and make meaningful financial progress. As our Lead Product Manager, you'll own the product end-to-end—from defining strategy and prioritizing investments to partnering across Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance to bring your vision to life. You'll inherit a profitable, high-growth business with a significant runway ahead, giving you the opportunity to expand the product, unlock new member value, and shape the future of lending at Chime. The base salary offered for this role and level of experience will begin at $165,000 and up to $215,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul> <li>Own the Lending product strategy and roadmap end-to-end, balancing member impact, business growth, and long-term platform investments.</li> <li>Lead the next chapter of one of Chime's fastest-growing and highest NPS products by expanding the product into new use cases and member experiences.</li> <li>Reimagine how lending works for everyday Americans by delivering innovative, responsible financial products that help members make meaningful financial progress.</li> <li>Drive product decisions across the full product lifecycle, partnering closely with Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance.</li> <li>Make high-conviction prioritization decisions and align cross-functional teams around a clear product vision, measurable outcomes, and business impact.</li> <li>Use customer insights, experimentation, and data to continuously improve the member experience while growing a profitable business.</li> <li>Serve as the product leader for the team, creating clarity, setting direction, and ensuring exceptional execution from strategy through launch.</li> </ul> <h2>To thrive in this role, you have</h2> <ul> <li>Significant experience leading consumer product strategy and execution for high-impact digital products from concept through scale.</li> <li>A proven track record of owning complex product areas with measurable business outcomes, ideally including growth, monetization, or financial products.</li> <li>Experience building or managing lending, credit, or other consumer financial products is strongly preferred.</li> <li>Experience making strategic product decisions in highly cross-functional environments with Engineering, Design, Analytics, Risk, and business partners.</li> <li>Strong product intuition backed by data, with the ability to prioritize effectively and make thoughtful tradeoffs.</li> <li>Experience building products that simplify complex customer problems and deliver exceptional user experiences.</li> <li>Excellent communication and stakeholder management skills, with the ability to influence across functions and executive audiences.</li> </ul> #LI-TP1 #LI-Onsite<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>71:T33e9,About the role We are hiring a Sr. Data Scientist, Organic Growth to help us understand how our investment in search, app store, and content surfaces drives member acquisition and long-term value. Unlike paid channels, organic growth compounds over time, is mediated by ranking algorithms we don't control, and carries no click-level cost signal — requiring a distinct measurement lens that accounts for paid–organic cannibalization, branded vs. non-branded intent, lagged and compounding returns, and the self-selected high intent of organic traffic. As our Sr. Data Scientist, Organic Growth, you will partner closely with the Organic Growth team to measure, optimize, and scale investment across SEO, ASO, and content. You will bring expertise in opportunity sizing, operational planning, and channel forecasting, helping the team plan confidently and allocate resources — content production, technical engineering work, and app store optimization — effectively. You will bring rigor to how we evaluate incrementality, attribution, and efficiency, moving us to a defensible view of what our organic investment actually delivers. The base salary offered for this role and level of experience will begin at $133,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to <ul> <li>Partner with Organic Growth to define KPIs and measurement frameworks across surfaces — SEO landing pages, content hubs, app store listings — and audiences</li> <li>Size and scope organic growth initiatives in partnership with marketing, product, engineering, and finance: translating acquisition goals into expected traffic, conversion, and member volume, and the investment required to get there, while supporting operational planning for content and technical roadmaps</li> <li>Build and maintain forecasting models for the organic channel, projecting impressions, sessions, install and signup volume, and downstream LTV under different investment scenarios, seasonality assumptions, ranking trajectories, and algorithm volatility</li> <li>Develop attribution approaches that reconcile platform-reported performance (Google Search Console, App Store Connect, Google Play Console, web and app analytics) with observed member behavior, accounting for dark and direct traffic, branded vs. non-branded intent, and paid–organic overlap</li> <li>Design and analyze SEO split tests, app store listing experiments (Google Play Experiments, Apple Product Page Optimization), geo experiments, and paid search holdouts to quantify incremental lift, cannibalization, and true impact vs. correlation</li> <li>Build and maintain dashboards that give clear visibility into rankings and impression share, traffic, funnel conversion, blended CAC, and downstream LTV by surface, keyword cluster, and content type</li> <li>Collaborate with Data Engineering to improve tracking, data quality, and the pipelines behind crawl, ranking, session, and conversion data</li> <li>Translate complex analyses into clear, actionable recommendations for cross-functional leadership</li> </ul> To thrive in this role, you have <ul> <li>5+ years of experience in organic growth channels (SEO, ASO, content) and in marketing, growth, or product analytics. Experience in FinTech preferred.</li> <li>Experience with organic growth planning and opportunity sizing: comfortable working from business goals backward to estimate required investment, expected traffic and member volumes, and unit economics, with an understanding of how content and technical SEO/ASO work is operationally structured and executed</li> <li>Forecasting experience for a marketing or growth channel: building models that project forward-looking performance and communicating forecast uncertainty and scenario sensitivity to cross-functional stakeholders</li> <li>Strong experience designing and evaluating incrementality tests: SEO split tests, app store listing experiments, geo experiments, and paid holdouts</li> <li>Working knowledge of causal inference methods including experiment design, holdout analysis, and techniques for separating incremental organic demand from cannibalized paid or brand-driven demand</li> <li>Advanced SQL skills and proficiency in Python or R for analysis and modeling</li> <li>Experience working with organic platform data sources (Google Search Console, App Store Connect, Google Play Console, third-party rank tracking or crawl tools)</li> <li>Experience building dashboards (e.g., Looker, Tableau, or similar BI tools) that drive stakeholder decision-making</li> <li>A strong understanding of attribution concepts and the challenges of measurement in a privacy-constrained, cross-device environment</li> <li>The ability to communicate complex findings clearly to both technical and non-technical partners and influence decisions with data</li> </ul> #LI-Hybrid #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>72:T3380,<h2>About the role</h2> We're looking for a Growth Product Scientist to partner with our Growth Product and Engineering teams to drive measurable impact across the member journey — from acquisition to conversion through long-term retention. You'll turn data into the decisions that shape how millions of members discover, direct deposit, and get value from Chime. This role sits at the intersection of product, data, and experimentation. You'll own funnels end-to-end, design and analyze A/B tests, and translate ambiguous business questions into clear, prioritized recommendations that ship. In this role, you will work closely with product managers, design, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior. The base salary offered for this role and level of experience will begin at $109,000 and go up to $150,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. <h2>In this role, you can expect to</h2> <ul class="ul1"> <li class="li3">Partner with Product Managers, Engineers, Designers, and Marketers on growth initiatives spanning acquisition, onboarding, activation, and retention</li> <li class="li3">Design, run, and analyze A/B tests to improve member product experiences, including metric creation, experiment design, power analysis, and analysis of experiment results.; develop frameworks to prioritize the highest-leverage experiments</li> <li class="li3">Drive data-informed decision making within Growth org by equipping PMs and engineers with self-service analytics tools, and conducting ad hoc analyses and causal studies for the team. </li> <li class="li3">Use advanced statistical methods for causal inference, as well as time-series and other forecasting techniques, to solve product questions for the team. Occasionally apply machine learning methods for problems such as customer segmentation. </li> <li class="li3">Build and maintain dashboards, KPIs, and self-serve tooling that give the team a clear view of funnel health</li> <li class="li3">Help the team establish high-quality eventing to allow the tracking of detailed user behaviors along customer journeys through Chime’s mobile app.</li> <li class="li3">Translate complex analyses into clear narratives and recommendations for product and executive audiences</li> <li class="li3">Collaborate with Data Engineering to improve the quality, accessibility, and trustworthiness of growth datasets</li> </ul> <h2>To thrive in this role, you have</h2> <ul class="ul1"> <li class="li3">3+ years of relevant hands-on experience in product or business analytics roles (FinTech a plus).</li> <li class="li3">Expert-level SQL ability and proficiency in Python.</li> <li class="li3">Hands-on experience designing and analyzing A/B tests; solid grasp of statistical concepts (significance, power, sample size, common pitfalls)</li> <li class="li3">Demonstrated experience acting as a trusted advisor to senior cross-functional partners — influencing decisions through both data and judgment.</li> <li class="li3">A strong bias toward proactive problem discovery. You don’t wait for tickets — you explore data, spot patterns, and bring forward opportunities that meaningfully change product direction.</li> <li class="li3">Strong business intuition and judgment, and experience applying prioritization frameworks to your work (e.g., RICE, Eisenhower matrix).</li> <li class="li3">Strong written and verbal communication; able to translate technical concepts to non-technical stakeholders</li> <li class="li3">Familiarity with building data pipelines using tools like dbt or Airflow.</li> <li class="li3">Familiarity with AI coding tools (such as Claude Code and Cursor).</li> <li class="li3">Located within commuting distance from our downtown San Francisco headquarters, and able to work in-office with our team 4 days per week.</li> </ul> #LI-Hybrid #LI-AM1<div class="content-conclusion"><h2>A little about us</h2> At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. <h2>What we offer for our full-time, regular employees</h2> <ul> <li style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</li> <li style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</li> <li style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</li> <li style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</li> <li style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</li> <li style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</li> <li style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li> <li style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</li> <li style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</li> </ul> We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a>. To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice. </a></div>6:["$","$L2c",null,{"jobs":[{"absolute_url":"https://boards.greenhouse.io/chime/jobs/8525743002?gh_jid=8525743002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":6405204002,"location":{"name":"San Francisco, CA, USA"},"metadata":[{"id":102503774002,"name":"Careers Page - Team","value":"Engineering","value_type":"single_select"},{"id":16331643002,"name":"Careers Page - Open to Remote","value":false,"value_type":"yes_no"},{"id":16771689002,"name":"WD - Pay Rate Type","value":"Salary","value_type":"single_select"},{"id":115390903002,"name":"Careers Page - Featured 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